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Telecommunications Jobs in Barrie, ON

Last updated: 1 day ago
  • Promoted
Bilingual Tier 2 Helpdesk (ON)

Bilingual Tier 2 Helpdesk (ON)

Connex Telecommunications Inc.ON, Canada
CA$19.50 hourly
Full-time
DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees.We know that ...Show moreLast updated: 1 day ago
  • Promoted
zSeries System Programmer

zSeries System Programmer

CGIOntario, Canada, Canada
Full-time
Administration and support of zSeries systems in a large network environment / complex multi-client, multi-vendor and multi-protocol systems. Participation in the evolution of the zSeries platform b...Show moreLast updated: 22 days ago
  • Promoted
Network Analyst - Barrie

Network Analyst - Barrie

freelance.caBarrie, Canada
Since its inception, the Group has based its development on a strong culture of entrepreneurship and innovation, and on the support and upskilling of its 7800 employees who are committed every day ...Show moreLast updated: 30+ days ago
EHS Trainer

EHS Trainer

CongruexOntario, CA
CA$87,000.00–CA$95,000.00 yearly
Operating Unit : HHS Construction LLC.Safety .Compensation : $87,000-$95,000.We will determine salary based on skills and experience in relation t...Show moreLast updated: 30+ days ago
Field Design Coordinator

Field Design Coordinator

Meridia Recruitment SolutionsOntario
CA$25.00 hourly
Meridia Recruitment Solutions has partnered with CityWest, a municipally owned telecommunications holding company that provides telephone, cable television, and internet services in Prince Rupert, ...Show moreLast updated: 30+ days ago
  • Promoted
Network Analyst

Network Analyst

Infotek Consulting Inc.Barrie, ON, Canada
Full-time
Looking for Network Analyst onsite %100 Barrie - do not apply if you are unable to be on site 5 days a week TitleNetwork Analyst Start Date : ASAP Duration : 1 year Schedule : shift work – Day shift a...Show moreLast updated: 9 days ago
Director of Mobile Engineering

Director of Mobile Engineering

Hire DigITalentOn, Canada
Remote
Our client, a leading telecommunications company, is hiring a Director of Mobile Engineering to lead a team of developers and drive the organization’s core experience.This role focuses on cre...Show moreLast updated: 29 days ago
  • Promoted
Salesforce Developer (Fractional to CTO), Healthcare Recruitment

Salesforce Developer (Fractional to CTO), Healthcare Recruitment

Closer RecruitmentOntario, Canada, Canada
Full-time
We are looking for a fractional Salesforce Developer / Architect / CTO to help us grow our purpose-driven healthcare recruitment start-up. The position is expected to evolve into a full-time CTO rol...Show moreLast updated: 1 day ago
  • Promoted
hardware engineer

hardware engineer

Canada VieGolden Horseshoe, ON, Canada
CA$100,000.00–CA$140,000.00 yearly
Full-time +1
Posted on November 20, 2024 by Employer details Accuenergy (Canada) Inc.To be negotiated) / 40 hours per week.Permanent employment, Full time, Day. Work must be completed at the physical location.Th...Show moreLast updated: 5 days ago
  • Promoted
Technical Account Manager

Technical Account Manager

MBR PartnersON, Canada
Full-time
Our client is a vendor for the telecommunications industry headquartered in Luxembourg.They are a 100 people growing company assisting telecommunications service providers around the world.A Day in...Show moreLast updated: 5 days ago
Construction Coordinator

Construction Coordinator

Dufferin Construction - A CRH CompanyBarrie, ON, CA
CA$45,000.00–CA$60,000.00 yearly
Work Type : Full Time Permanent .It is a great time to join the CRH Canada team! CRH Canada is going through an exciting business transformation which demands first-class Talent Management support t...Show moreLast updated: 30+ days ago
technical support agent

technical support agent

Global Wireless Solutions Inc.ON, CA
CA$29.00 hourly
Permanent
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 to less than 7 months. Report on the performance of computer systems and ne...Show moreLast updated: 30+ days ago
FOTS Technician (CR-TW-CA)

FOTS Technician (CR-TW-CA)

Crown ConsultingOntario, CA
CA$41,000.00–CA$58,000.00 yearly
Provide assistance in the installation of inner duct and fiber optics cable around airport runways, taxiways, and terminals. Tasks include but not limited to handling fiber optics and inner duct cab...Show moreLast updated: 30+ days ago
Land Agent

Land Agent

Scott Land LtdOntario
CA$50,000.00–CA$150,000.00 yearly
We are hiring a Land Agent in Ontario!.Are you an enthusiastic, motivated Land Agent who wishes to advance their career? If so, Scott Land & Lease has immediate openings for Junior, Intermediate & ...Show moreLast updated: 30+ days ago
Assembler

Assembler

AM013 Vishay Sprague, Inc.Ontario, CA
CA$16.00–CA$18.00 hourly
Full-time
Vishay manufactures one of the world's largest portfolios of discrete semiconductors and passive electronic components that are essential to innovative designs in the automotive, industrial, comput...Show moreLast updated: 30+ days ago
Telesat Director, Government and Public Affairs

Telesat Director, Government and Public Affairs

BoydenON, CA
Telesat is a leading global provider of satellite solutions.They are developing Telesat Lightspeed, the world’s most advanced Low Earth Orbit satellite network that will connect everyone, everywher...Show moreLast updated: 30+ days ago
Telecommunications & Network Specialist

Telecommunications & Network Specialist

Agnico EagleOntario-Kirkland Lake-Macassa
Full-time
Reporting to the Superintendent, Information Technology, you will be part of the Information Technology Department.You will ensure the effective use of communications systems at Agnico Eagle Mines ...Show moreLast updated: 2 days ago
Connected Home Technician

Connected Home Technician

Rogers CommunicationsBarrie, ON, CA
CA$22.00–CA$35.00 hourly
Full-time
At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that...Show moreLast updated: 30+ days ago
  • Promoted
User Terminal / Modem System Specialist

User Terminal / Modem System Specialist

Holt Executive LtdOntario, Canada, Canada
Full-time
Holt Executive are partnered with a leading Global Satellite and Space leader that provides reliable and secure satellite-delivered voice and high-speed data communications solutions to broadcast, ...Show moreLast updated: 3 days ago
Senior Enterprise Network & Cyber Security Architect

Senior Enterprise Network & Cyber Security Architect

York Region District School BoardOntario, Canada
CA$79,890.00–CA$104,939.00 yearly
Full-time
The Dufferin-Peel Catholic District School Board is a dynamic board committed to the delivery of quality educational programs and services. We are composed of over 81,000 students enrolled in 151 fa...Show moreLast updated: 30+ days ago
Bilingual Tier 2 Helpdesk (ON)

Bilingual Tier 2 Helpdesk (ON)

Connex Telecommunications Inc.ON, Canada
1 day ago
Salary
CA$19.50 hourly
Job type
  • Full-time
Job description

Bilingual Tier 2 Helpdesk

Connex Telecommunications Inc. (DependableIT) is a growing outsourcing company, where we strive to provide outstanding customer service to our customers, as well as a fun and supportive environment for our employees. We know that our employees are our greatest asset. Our commitment to our employees equals our commitment to our customers; we are passionate about providing the best employee experience possible through dedicated coaching, feedback and ongoing development.

Job Description : As a Bilingual Tier 2 Helpdesk agent, you will provide support to customers in both Canadian English and French on a variety of support situations while delivering world-class customer service both over the phone, on chat, and over tickets on a variety of white-label programs with varied scopes and support needs.

Hours of Operation : This role will require 24x7 availability. Shifts will rotate, encompassing morning, evening, and overnight shifts on regular rotation.

Wage : $19.50 per hour.

Main Duties and Responsibilities :

  • Monitor the Zendesk platform for new tickets, chats, and customer responses, answering within service level agreement timeframes.
  • Answer and correctly brand inbound phone calls in both English and French and provide support within the defined guidelines.
  • Provide support to customers in scenarios including but not limited to :
  • License adjustments
  • Order entry with application of any applicable discounts
  • Order entry is expected to be the primary volume and the processes must be followed according to client provided guidelines
  • Break / fix support for technical problems
  • Escalation of issues to vendors (Microsoft, Google, etc) as needed
  • Provide general technical advice
  • Remote support connection to end users to solve technical problems including but not limited to :
  • Email Client troubleshooting
  • Virus identification and removal
  • Printers, peripheral, and internet of things (IoT) device connectivity
  • General software install and repair
  • Accurately and thoroughly document issues in line with service delivery guidelines
  • Multitask effectively, being able to handle customer interactions on phone and chat simultaneously when needed.
  • Position and sell our premium service on relevant lines of business to subscribe new customers and then provide end-to-end support to the customer

The ideal candidate will have the following skills :

  • Exceptional attention to detail for both technical and order fulfillment processes
  • Be fluently bilingual in both Canadian English and French (Preferred New Brunswick or Quebec French) (Required)
  • Excellent written and verbal communication skills in both English and French
  • Strong technical background with troubleshooting Windows and Mac devices
  • World-class customer service skills
  • Familiarity with SaaS products, particularly Microsoft 365 and Google Workspace administration
  • Ability to work independently and take on work as it arrives without direct assignment
  • Maintain open availability for rotating shifts including evenings, overnights, and weekends
  • Be a team player who is committed to the success of the business and is willing to be flexible in schedule to ensure 24x7 coverage is maintained
  • INDHP