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Technical program manager Jobs in Richmond Hill, ON

Last updated: 2 days ago
  • Promoted
Senior Program Manager

Senior Program Manager

MedAccess RecruitersOntario, Canada
Full-time
Job Title : Senior Program Manager, Patient Support Programs.The Senior Program Manager, reporting to the Director of Patient Programs, will lead and inspire a team of Program Managers responsible f...Show moreLast updated: 14 days ago
  • Promoted
Technical Project Manager

Technical Project Manager

TechBlocksVaughan, ON, Canada
Full-time
TechBlocks is a leading global digital product development firm.We unify strategy, design, and technology with continuous growth-centric digital product engineering solutions for F500 companies and...Show moreLast updated: 3 days ago
Program Manager

Program Manager

FORTNANorth York, Ontario, Canada
CA$100,000.00 yearly
Full-time
FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations.Known world-wide for enabling companies to keep pace with digital disruption and growth o...Show moreLast updated: 30+ days ago
  • Promoted
Regulatory Program Manager Consultant

Regulatory Program Manager Consultant

ClinChoiceON, Canada
Full-time
Regulatory Program Manager Consultant.Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bri...Show moreLast updated: 8 days ago
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RQ08668 Program Manager

RQ08668 Program Manager

Randstad CanadaNorth York, Ontario, CA
Temporary
Quick Apply
Are you an expert in IT facilities management, data center infrastructure, and critical service dispatch operations? Our client seeks a Program Manager with 10+ years of experience in project manag...Show moreLast updated: 5 days ago
  • Promoted
Technical Account Manager

Technical Account Manager

MBR PartnersON, Canada
Full-time
Our client is a vendor for the telecommunications industry headquartered in Luxembourg.They are a 100 people growing company assisting telecommunications service providers around the world.A Day in...Show moreLast updated: 8 days ago
  • Promoted
Technical Services Manager

Technical Services Manager

VerrusOntario, Canada, Canada
Full-time
Are you a proven leader in underground gold mining? Our client, a high-grade gold development company, is seeking a.Canada’s most renowned mining regions. The Technical Services Manager will lead a ...Show moreLast updated: 13 days ago
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Technical Product Manager

Technical Product Manager

RideCoWaterloo, Region of Waterloo, Canada
CA$90,000.00–CA$120,000.00 yearly
Full-time
Location : Waterloo, Ontario, Canada.This is an opportunity in the exciting and fast-growing transportation technology industry. Public transit is being transformed from a system of static, scheduled...Show moreLast updated: 22 days ago
Program Manager

Program Manager

MagnaConcord, ONTARIO, CA, L4K 2R2
CA$32.18 hourly
Permanent
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Technical Product Support Manager

Technical Product Support Manager

Equifax, Inc.Northwestern Ontario, Thunder Bay District, Canada
Full-time
We are looking for a Technical Product Support Manager to oversee our technical services customer care team.This team primarily supports our Affordable Care Act (ACA) product.The Manager is respons...Show moreLast updated: 22 days ago
  • Promoted
Technical Implementation Manager

Technical Implementation Manager

Sage RecruitingOntario, Canada, Canada
CA$80,000.00–CA$115,000.00 yearly
Full-time
Sage Recruiting is looking for a Technical Implementation Manager to join a SaaS company building software for nonprofits and associations. Our client offers a diverse range of solutions, including ...Show moreLast updated: 20 days ago
Program Manager

Program Manager

BMO Financial GroupNorth York, ON
CA$99,429.00–CA$116,975.00 yearly
Temporary
BMO is an organization driven by a shared Purpose : Boldly Grow the Good in business and life.It calls on members of its team, to create lasting, positive change for its customers, its communities, ...Show moreLast updated: 30+ days ago
Program Manager

Program Manager

Ontario HealthOntario Health, Ontario
CA$46,000.00–CA$54,000.00 yearly
Full-time +1
At Ontario Health, we are committed to developing a strong organizational culture that connects and inspires all team members across the province. Our vision is that together, we will be a leader in...Show moreLast updated: 30+ days ago
  • Promoted
Senior Program Manager

Senior Program Manager

Apex SystemsOntario, Canada, Canada
Full-time
Senior Program Manager - HCM and Payroll IntegrationApex Systems is a global IT services provider and our staffing practice has an opening for a Sr Program Manager to place at our client, the ideal...Show moreLast updated: 7 days ago
Program Manager

Program Manager

CAA Club GroupThornhill, ON, CA
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Full-time
Manage complex IT application development and infrastructure programs and projects.Create winning IT strategies to achieve the program goals and deliver all the mandates of the business case drivin...Show moreLast updated: 30+ days ago
  • Promoted
Supply Chain Program Manager

Supply Chain Program Manager

Unified Purchasing Group (Canada) Inc.Woodbridge, ON, Canada
Full-time
Joining UPGC means being part of a dynamic, supportive team that values every contribution and fosters growth through robust recognition programs and learning opportunities.With competitive compens...Show moreLast updated: 16 days ago
Mental Health Program Manager

Mental Health Program Manager

The Pod GroupPeel Region, ON, CA
Full-time
Quick Apply
A leading organization recognized for its commitment to providing youth with the resources and services to help them achieve independence and growth. The success of an organization stems from a team...Show moreLast updated: 30+ days ago
  • Promoted
Program Manager, Medical Radiation Sciences Program

Program Manager, Medical Radiation Sciences Program

InsideHigherEdNorth York, Ontario, Canada
CA$115,169.00 yearly
Part-time
Program Manager, Medical Radiation Sciences Program.Department of Radiation Oncology.Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the ...Show moreLast updated: 2 days ago
Program Manager

Program Manager

Halliwell ConsultingConcord, Ontario
CA$90,000.00 yearly
Full-time
Possess sound financial and business knowledge.Intermediate understanding of tool design (core, cavity, ejection, injection, actions (lifters / slides), components). Intermediate understanding of tool...Show moreLast updated: 30+ days ago
  • Promoted
Enterprise Technical Account Manager

Enterprise Technical Account Manager

QualysON, Canada
Full-time
Enterprise Technical Account Manager page is loaded.Enterprise Technical Account Manager.Apply locations Ontario time type Full time posted on Posted 2 Days Ago job requisition id R0002829.Come wor...Show moreLast updated: 3 days ago
Senior Program Manager

Senior Program Manager

MedAccess RecruitersOntario, Canada
14 days ago
Job type
  • Full-time
Job description

Job Title : Senior Program Manager, Patient Support Programs

The Senior Program Manager, reporting to the Director of Patient Programs, will lead and inspire a team of Program Managers responsible for the design, execution, and continuous improvement of patient support programs. In this role, you will have direct oversight of the team and will be accountable for achieving operational excellence, ensuring high-quality patient care, and maintaining partner satisfaction across various patient support initiatives. You will foster strong relationships with external partners and internal stakeholders, collaborating cross-functionally to optimize program delivery and patient outcomes.

Key Responsibilities :

  • Program Delivery & Oversight :
  • Lead the continuous improvement and operational excellence of patient support programs, ensuring alignment with KPIs and key metrics.
  • Ensure program execution adheres to regulatory, partner, and quality standards.
  • Coach, mentor, and develop Program Managers, ensuring team engagement and accountability across managed programs.
  • Collaboration & Solution Development :
  • Work closely with partners, Program Managers, and cross-functional teams to co-develop solutions that enhance the patient journey.
  • Partner with stakeholders to drive improvements and resolve any program-related challenges or issues.
  • Partner Success & Stakeholder Engagement :
  • Address client concerns and resolve issues, maintaining strong relationships and fostering ongoing partner satisfaction.
  • Lead regular business reviews with partners to assess program performance and recommend improvements.
  • Provide support in RFP processes, contract negotiations, and program launches.
  • Strategic Support & Reporting :
  • Stay up to date on industry trends, and contribute to strategic planning, resource allocation, and financial reviews.
  • Support the Director of Patient Programs in special projects and initiatives, ensuring effective implementation of change and ongoing improvement.
  • Report patient safety information in accordance with adverse event and product quality complaint requirements.
  • Review and ensure the accuracy of program invoices.

Required Competencies :

  • Proven ability to build and lead high-performing, cross-functional teams in collaboration with both internal and external stakeholders.
  • A relevant business or healthcare degree, or equivalent combination of experience and education.
  • At least 3 years of experience in partner relationship management and account oversight.
  • Minimum of 2 years of experience leading teams, providing coaching, and managing direct reports.
  • At least 2 years of experience managing patient support programs or similar business process outsourcing initiatives, ideally within a healthcare setting.
  • Extensive project and change management experience, with a strong track record of meeting deadlines and achieving objectives.
  • A solution-oriented, results-driven leader with strong interpersonal and communication skills (both oral and written).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong critical thinking and organizational skills, with the ability to manage multiple priorities simultaneously.
  • Understanding of multi-channel contact center operations, preferably on a distributed basis.
  • Knowledge of pharmacovigilance requirements and an understanding of financial statements and budgeting.
  • Familiarity with electronic data management systems is an asset.
  • Bilingual proficiency (English and French) is a plus.
  • Project management certification or designation is highly preferred.
  • SKILLS

  • Oncology experience
  • Patient Support Program (PSP) experience
  • Reimbursement
  • Reimbursement and Access
  • Patient Access Programs
  • Oncology Access Programs
  • People Management / Team Leadership
  • Cross-functional Team Leadership
  • Stakeholder Management
  • Strategic Planning
  • Program Strategy and Execution
  • Operational Excellence in PSPs
  • Pharmaceutical Industry Experience