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Technical architect Jobs in Dollard-Des Ormeaux, QC

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Technical architect • dollard des ormeaux qc

Last updated: 3 days ago

Technical Support Specialist

Cameleon RHSaint-Eustache, QC, ca
Full-time

Spécialiste du soutien technique – Saint-Eustache.Chez Caméléon RH, nous nous assurons que chaque jumelage entre un candidat et une entreprise repose sur bien plus que des compétences : il s’agit d...Show more

Technical Recruiter (Remote)

RM Staffing B.V.Baie-D'Urfe, QC, CA
Remote
Full-time

Reboot Monkey is a global datacenter services provider headquartered in Haarlem, Netherlands, operating.We deliver colocation, IP transit, smart hands, remote hands, and managed datacenter services...Show more

Technical Writer

Astra North Infoteck Inc.Saint-Laurent, QC, ca
Full-time

We are looking for a skilled Technical Writer to create clear, concise, and well structured technical documentation.The ideal candidate will have strong experience in documentation standards, Markd...Show more

Geotechnical Technical Director

StantecSaint-Laurent, QC
Full-time

Build the foundation for a successful career in geotechnical engineering with a great team.When we say we’re full-service, we mean it.You’ll find us in the office, on site, and in the lab.We work i...Show more

Lead Systems Administrator & Architect

Fluid - Solutions de Talents/Workforce SolutionsBaie-D'Urfe, QC, Canada
Full-time +1
Quick Apply

Role: Lead Systems Administrator & Architect.As a Lead Systems Administrator & Architect, you will be responsible for the strategic design, implementation, and ongoing management of our server infr...Show more

Facility Security Architect and Operation Specialist

ABBSaint-Laurent, Quebec, Canada
Full-time

At ABB, we help industries run leaner and cleaner—and every person here makes that happen.You’ll be empowered to lead, supported to grow, and proud of the impact we create together.Join us and help...Show more

Technical Writer

BombarbierDorval, Québec, CA, H4S 2A3
Full-time

When applicable, Bombardier promotes flexible and hybrid work policies.At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and b...Show more

Resiliency Architect

Intact Financial CorporationBourassa, Robert,Montréal
Full-time

Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In...Show more

Technical Expert, Engineering, Flight Control Laws Design, Development and Analysis

BombarbierDorval, Québec, CA, H4S 1Y9
Full-time

When applicable, Bombardier promotes flexible and hybrid work policies.At Bombardier, we design, build and maintain the world’s peak-performing aircraft for the world’s most discerning people and b...Show more

Customer Experience Specialist and Technical Solutions

Randstad CanadaSaint-Laurent, Quebec, CA
Permanent
Quick Apply

Do you have a natural talent for turning technical challenges into satisfying solutions? Our client, a leading company in the high-end interior design industry, is looking for an After-Sales Servic...Show more

Mechanical Engineering Technician

GAL AeroStaffPointe-claire, QC, Canada
Full-time

We are seeking a highly skilled Mechanical Engineering Technician to join our innovative engineering team.In this role, you will support the design, development, testing, and maintenance of mechani...Show more

Technical Support Specialist

Technical Support Specialist

Cameleon RHSaint-Eustache, QC, ca
11 days ago
Job type
  • Full-time
Job description

Spécialiste du soutien technique – Saint-Eustache


À propos de Caméléon RH

Chez Caméléon RH, nous nous assurons que chaque jumelage entre un candidat et une entreprise repose sur bien plus que des compétences : il s’agit d’un véritable fit humain, professionnel et culturel.
Nous collaborons avec des employeurs passionnés et des candidats curieux de s’épanouir dans des environnements stimulants et bienveillants.


Poste : Spécialiste du soutien technique


Lieu : Saint-Eustache
Mode: Présentiel entre 3à 5 jours par semaine (selon les besoins opérationnels)
Horaire : Lundi au vendredi - 12h00 (midi) à 20h00 et un samedi sur 4 en rotation (Sur appel à domicile avec reprise d'une demi-journée de congé la semaine suivante)


Environnement de travail
Rejoignez une équipe où l’innovation et le service client se rencontrent. Vous travaillerez sur des solutions technologiques destinées au domaine médical, dans un environnement collaboratif et structuré qui valorise la rigueur, l’autonomie et la communication.



Responsabilités principales

  • Diagnostiquer et résoudre les problèmes signalés par les clients via la ligne de soutien et assurer le suivi des cas.

  • Offrir un soutien technique lié à la conformité des normes de retraitement des dispositifs médicaux.

  • Fournir un soutien à distance aux techniciens lors d’installations matérielles.

  • Effectuer les installations logicielles et configurations utilisateurs à distance.

  • Collaborer avec les équipes TI locales pour assurer la connectivité des équipements tiers.

  • Effectuer les mises à jour des systèmes.

  • Travailler en étroite collaboration avec les départements transversaux.

Profil recherché

Exigences :

  • Minimum de 3 ans d’expérience en TI.

  • Expérience en support technique à distance : Configuration réseau, Vérification d'adresse IP, intégration de nouveaux appareils, configuration d'imprimantes, etc

  • Bilinguisme français / anglais.

  • Excellentes compétences en communication.

  • Bonnes connaissances en configuration réseau.

  • Orientation client marquée.


Atouts :

  • Connaissance du milieu dentaire.

  • Familiarité avec l’équipement des baies de stérilisation.

  • Connaissance de SalesForce ou d’un autre CRM.

  • Notions de bases en SQL, PowerBuilder ou C#


Pourquoi vous joindre à l’équipe

  • Environnement technologique de pointe.

  • Culture d’équipe axée sur le partage et la croissance.

  • Possibilités d’apprentissage continu.

  • Cotisation REER/Régime assurances


Prêt(e) à relever le défi ?
Faites parvenir votre CV à Caméléon RH dès aujourd’hui !


Technical Support Specialist – Saint-Eustache


About Caméléon RH

At Caméléon RH, we believe that great hiring is about more than matching skills. It’s about ensuring a true fit between the person, the role, and the company culture.
We work with passionate employers and talented professionals eager to grow in supportive, dynamic environments.


Position: Technical Support Specialist

Location: St-Eustache - 3 to 5 days on site

Schedule: 12 pm to 8 pm (Monday to Friday) with some Saturday in rotation (on call at home - you will have a half vacation's day in the following week)


About the Role

As part of the SteriTraces technical services team, you will provide expert support to our customers, dealers, and internal partners. You will assist with software deployments, hardware integration, IT troubleshooting, and continuous improvement initiatives to ensure a seamless customer experience. This role is ideal for a resourceful, customer focused individual with strong technical knowledge and excellent communication skills.


Key Responsibilities

Technical Support

  • Provide Level 1 and Level 2 customer support by phone, email, and remote sessions.
  • Diagnose and resolve software, hardware, and networking issues.
  • Install and configure SteriTraces systems remotely for clinics, dealers, and IT teams.
  • Support connectivity implementation in collaboration with dealer technicians and clinic IT departments.
  • Perform troubleshooting related to network configuration, IP addressing, and device integration.


Deployment & Hardware
  • Receive, prepare, test, ship and document new hardware inventory.
  • Support dealer and client technicians during onsite hardware installation.
  • Perform Canada wide training sessions (remote or onsite) for dealer technicians on hardware, networking, and SteriTraces operation.


Documentation & Process Improvement
  • Document all support procedures and update knowledge base material.
  • Provide CRM data entry and ensure accurate tracking of support activities.
  • Identify opportunities to improve customer experience and contribute ideas to optimize product and support processes.
  • Assist with R&D projects as required, including testing, validation, and feedback.


Required Skills & Qualifications
  • Strong knowledge and hands-on experience in IT environments.
  • Solid understanding of IP addressing, network configuration, and connectivity troubleshooting.
  • Excellent communication skills in English and French—customer oriented and able to simplify technical information. Supporting all of Canada.
  • Strong problem-solving abilities with a structured and analytical approach.
  • Ability to manage multiple tasks, prioritize, and work both independently and within a team.
  • Experience providing remote technical support is an asset.
  • Knowledge of Windows environments and basic networking tools.
  • Familiarity with CRM systems (an asset).
  • Dental or medical background (an asset).


Profil