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Team lead Jobs in Saint-Laurent, QC

Last updated: 12 hours ago
  • Promoted
Customer service team lead

Customer service team lead

Randstad CanadaLaval, Quebec, CA
CA$25.00 hourly
Permanent
Quick Apply
Do you have a passion for customer service and team management?.Are new challenges synonymous with success?.We've got just the job for you! Our client in the IT sector (manufacturing) is looking fo...Show moreLast updated: 30+ days ago
  • Promoted
Development Team Lead

Development Team Lead

FX Innovation, une compagnie de Bell CanadaMontreal, QC, Canada
Full-time
Chef d’équipe, développeurs ServiceNow : Opportunité de travailler de n’importe où dans le mondeRejoins FX en tant que Chef d’équipe des développeurs ServiceNow au sein de notre département Entrepr...Show moreLast updated: 18 days ago
Team Lead - Warehouse

Team Lead - Warehouse

DaltileMontréal, Québec, Canada
Full-time
Quick Apply
Dal-Tile is currently seeking an exceptional Team Lead Warehouse to join our TEAM! The Team Lead Warehouse will train warehouse staff, perform warehouse and or CSR duties as needed, and store order...Show moreLast updated: 30+ days ago
Team Lead VDC

Team Lead VDC

PomerleauMontréal, Québec, CA
CA$32.00–CA$42.00 hourly
Chez Pomerleau, nous comprenons pertinemment que notre mission n’est pas seulement de créer des infrastructures ou d’ériger des édifices, mais bien de bâtir des communautés.En tant que chef de file...Show moreLast updated: 30+ days ago
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Team Lead

Team Lead

Aqua Spa Lyne GirouxDollard-Des-Ormeaux, Québec, Canada
Full-time
Quick Apply
Établi depuis plus de 35 ans, Aqua Spa Lyne Giroux est le plus grand spa de l’ouest de l’île de Montréal et le seul à offrir un circuit d'hydrothérapie complet. Nous nous efforçons continuellement d...Show moreLast updated: 12 hours ago
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LensCrafters - Team Lead

LensCrafters - Team Lead

LuxotticaMontréal North, CA
Full-time
Requisition ID : 874453 Store : 000960 LensCrafters Position : Full-Time Total Rewards : Benefits / Incentive Information At LensCrafters, we're passionate about bringing people better sight.And it tak...Show moreLast updated: 19 hours ago
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CSIRT TEAM LEAD

CSIRT TEAM LEAD

CAEMontreal
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Full-time
Are you looking for a work environment where you can innovate, reach greater heights and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry l...Show moreLast updated: 30+ days ago
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Team Lead Software Verification

Team Lead Software Verification

CS Canada Inc.Montreal, QC, Canada
CS Group Canada, a subsidiary of CS Group, is a leader in the development and certification of safety-critical systems in the aerospace, electric and autonomous driving industries.Joining CS Group ...Show moreLast updated: 15 days ago
  • Promoted
Team Lead Software Verification

Team Lead Software Verification

Cs GroupMontreal, QC, Canada
CS Group Canada, a subsidiary of CS Group, is a leader in the development and certification of safety-critical systems in the aerospace, electric and autonomous driving industries.Joining CS Group ...Show moreLast updated: 15 days ago
IT Business Development Team Lead

IT Business Development Team Lead

IT UNLOCK CONSULTING INC.Montreal, QC, ca
Quick Apply
Notre mission est de relever les défis liés aux technologies de l'information en fournissant les experts appropriés et les conseils adaptés pour accompagner nos clients dans leur transformation num...Show moreLast updated: 26 days ago
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Team lead, DevOps

Team lead, DevOps

CentrisMontreal, QC, Canada
Full-time +1
Pourquoi travailler chez Centris?.Tu es passionné de technologie et tu aimes particulièrement le travail d’équipe? Tu as à cœur de te développer dans un environnement moderne et dynamique où l’exce...Show moreLast updated: 14 days ago
PE Team Lead

PE Team Lead

Keywords StudiosMontreal, QC, CA
Remote
Quick Apply
Our team leads are in charge of managing, leading, motivating, coaching, and training their teams.Working on different projects, team leads are in charge of creating schedules, training for team me...Show moreLast updated: 30+ days ago
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Team Lead Fullstack

Team Lead Fullstack

Fed ITMontréal, Québec, Canada
Permanent
Fed IT, cabinet de recrutement spécialiste du recrutement sur les métiers TI, Nous intervenons sur deux types de recrutement : temporaires et permanents. Tous nos consultants sont des experts TI qu...Show moreLast updated: 30+ days ago
Maintenance Team Lead

Maintenance Team Lead

BGISMontreal, QC, Canada
Full-time
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 30+ days ago
  • Promoted
Network Engineer Team Lead

Network Engineer Team Lead

GenpactMontreal, QC, Canada
The purpose of this job is to fulfill the Network security Engineer position.This is a hands-on position where the individual will be responsible for overseeing and managing the design and implemen...Show moreLast updated: 19 days ago
  • Promoted
  • New!
Cloud Platforms Team Lead

Cloud Platforms Team Lead

Services de Gestion Quantum LtéeMontréal, CA
Full-time
Position : Cloud Platforms Team LeadLocation : MontrealWe're Hiring : Cloud Platforms Team Lead (Hybrid Role in Montreal)Are you a cloud enthusiast with leadership experience? We are hiring a Cloud Pl...Show moreLast updated: 19 hours ago
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Service Delivery Team Lead

Service Delivery Team Lead

National BankMontreal, QC, Canada
Full-time
National Bank Independent Network (NBIN) is the leading choice of Introducing Brokers and Portfolio Managers looking for brokerage administration support. NBIN provides trading and custodial service...Show moreLast updated: 3 days ago
QA Team Lead

QA Team Lead

DELAN - IT Head HuntersMontreal, QC
CA$50.36–CA$54.36 hourly
The QA Team Lead will be responsible for managing a team of 3 QA Analysts, while remaining 80% hands-on, and will act as the main point of contact for the quality assurance aspect with the 5 develo...Show moreLast updated: 30+ days ago
Team Lead (Programming)

Team Lead (Programming)

UbisoftMontreal, Québec, Canada
Full-time
As a team lead, you will guide a group of talented and inspired programmers who develop technologies needed to create the games that Ubisoft fans have come to expect. Your technological know-how, le...Show moreLast updated: 12 days ago
Team Lead

Team Lead

Lock Search GroupMontreal, Quebec
CA$16.00–CA$23.88 hourly
Êtes-vous prêt pour votre prochain défi? Rejoignez un leader de renommée internationale de l'industrie alimentaire, reconnu pour son engagement en faveur de l'innovation possédant une gamme diversi...Show moreLast updated: 30+ days ago
Customer service team lead

Customer service team lead

Randstad CanadaLaval, Quebec, CA
30+ days ago
Salary
CA$25.00 hourly
Job type
  • Permanent
  • Quick Apply
Job description

Do you have a passion for customer service and team management?

Are new challenges synonymous with success?

We've got just the job for you! Our client in the IT sector (manufacturing) is looking for its future customer service team leader in Laval.

Innovative projects : Work on cutting-edge projects and cutting-edge technologies that will challenge you and offer rewarding learning opportunities.

Advantageous working conditions : Benefit from flexible working conditions, including adaptable schedules, benefits and wellness programs.

Inspiring team and leadership : Work with a talented team led by visionary leadership, creating a motivating and rewarding work environment.

Is this job for you?

Read on to find out more!

Advantages

Benefits of the Customer Service Team Leader position :

  • Passionate team : Work with committed professionals in a stimulating environment.
  • Competitive salary : Starting at $25.00 / hour and up, depending on experience.
  • Benefits : Dental, extended health, life, vision and paid vacation insurance.
  • Programs and events : Company events, employee assistance program, group RRSP.
  • Comfort and amenities : On-site parking, casual dress.
  • Schedule : Monday to Friday, 40 hours per week with flexibility for calls if required.
  • Job location : Laval

Joining this company is more than just a job; it's a rewarding adventure with career opportunities.

Responsibilities

Responsibilities of the Customer Service Team Leader position are :

  • Team support : problem management, KPI management and day-to-day team work on ticket management and account follow-up.
  • Customer management : ticket management, direct customer service to support the team during peak periods
  • New customer training : Ensure smooth integration and optimal understanding (Onboarding).
  • Customer experience : Guarantee an exceptional experience by responding clearly and professionally.
  • Technical problem management : Handle tickets relating to connectivity issues and system updates.
  • Continuous improvement : Update procedures and take initiatives to improve processes.
  • Administrative tasks : Perform administrative tasks, create PowerPoint presentations and organize events.
  • Qualifications

    The qualities we look for in a good customer service team leader are :

  • Experience in customer service and bilingualism.
  • Experience in personnel management and call listening for ongoing staff training.
  • Technical skills : Knowledge of Zoho Desk, CRM and Books.
  • Motivation and team spirit with excellent communication skills.
  • Autonomy, sense of responsibility, and mastery of spelling and grammar.
  • Resourcefulness and ability to learn quickly.
  • Comfortable with technology and commitment to growth.
  • Summary

    Is this position for you?

  • Salary : $25 / hr
  • Location : On-site in Laval
  • Customer Service Team Leader
  • Availability : Quick start, ideally by the end of the year
  • If you are interested in this position, apply directly online or send your CV to [email protected] with the subject “Software”.

    Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

    Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.