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Primary responsibilities include coordinating and overseeing the delivery and pickup of rental equipment, supporting on-site setup and teardown activities, and ensuring all equipment meets operational, safety, and quality standards. This position emphasizes administrative documentation, inspection, and customer coordination, while supervising pickups and drop-offs conducted by drivers or technicians. The role also includes equipment inspections, basic maintenance, and ensuring accurate tracking of all rental assets.
What You’ll Do – The Role (Responsibilities)
Coordinate and prepare rental equipment and accessories for delivery, pickup, and future use.
Supervise and oversee equipment deliveries, pickups, setups, and teardowns to ensure work is completed safely, efficiently, and according to company standards.
Provide customers with basic operating instructions and ensure satisfaction with delivered equipment.
Inspect equipment upon return, document damage or discrepancies, and report findings to the Manager.
Perform or coordinate basic repairs and maintenance on rental equipment as directed.
Prepare, review, and maintain accurate rental documentation, including delivery, pickup, inspection, and service records.
Support the Manager by coordinating logistics for deliveries and pickups and assisting drivers and technicians with scheduling and loading / unloading activities.
Ensure waste oil and coolant areas are kept clean and organized; follow established procedures for the disposal of used fluids and filters.
Maintain consistent and professional communication with customers, addressing concerns and escalating issues as required.
Promote the Company and its products while maintaining high customer service standards.
Ensure all required paperwork is completed accurately and in a timely manner.
Oversee the safe operation of Company vehicles, ensure compliance with MTO regulations, and report vehicle maintenance needs.
Assist with general in-house duties, including warehouse organization and inventory support.
Perform other related administrative or operational tasks associated with the Driver – Generator Technician role.
What You Need (Requirement)
Strong mechanical and electrical aptitude.
Valid G license with a clean driving record. AZ / DZ is considered an asset but not required.
Superior customer service skills and solution-focused approach.
Excellent organizational and time management skills.
Ability to work independently with minimal supervision.
Commitment to workplace safety, including the consistent use of required PPE (CSA-approved “green patch” work boots, safety glasses, hearing protection, face shields / masks) and recommending additional job-related safety equipment as needed.
Working Conditions
After hours On-Call – Required. Flexibility for emergency calls needed.
Heavy lifting and physical exertion are required
Ability to work irregular hours / overtime.
Full time position plus approved OT.
Willing to work locally and throughout the Province of Ontario.
In the case of a power outage or declared State of Emergency by any level of Government in Ontario, be available for work.
We Offer
Comprehensive medical and dental benefits.
Employer RRSP matching program.
Health & wellness spending accounts and Employee Assistance Program.
Paid time off and statutory holidays.
Tuition reimbursement and professional development opportunities.
Company vehicle for select roles and on-site parking.