Strategist Jobs in Richmond, BC

Strategist, Web Content

Communications

Vancouver, BC

We are working to create a digital experience that is accessible, culturally safe, inclusive and welcoming for everyone seeking the specialized health care services of the Provincial Health Services Authority. As a member of the Communications Web Strategy team, you’ll oversee a portfolio of websites, in partnership with technical teams, and support the renewal of our websites in a new cloud-based Drupal environment. This is an exciting time to join a team of web content strategists and make a difference in the lives of patients, clients, families, employees, health professionals and health-sector partners across British Columbia.

Using an inclusive and anti-racist lens, the successful candidate will be committed to compassionate and culturally safe communication, collaboration and teamwork, and thoughtful engagement across different areas of the communications team and the broader organization. You are passionate about all aspects of content strategy including editorial precision, relationships with partners, user experience methodologies, and data analysis and insights.

This is a role for a proven self-starter, well versed in working with subject matter experts and implementing training strategies on large and complex web projects. Join our growing and highly supportive team!

What you’ll do

• Reporting to the Manager, Web Strategy, you will lead content strategy, planning, and development for a suite of websites in an assigned portfolio, identifying opportunities for content improvements with a user-centric focus. Working with website sponsors and senior and executive leaders and communications team members across programs, you’ll maintain governance processes and ensure websites are supporting program goals.
• As part of the Web Strategy team, you’ll ensure that website and intranet content is user-focused and aligned with organizational strategies and standards. Your approach to content design will include analytics, user experience (UX) methodologies, web content development, information architecture, search engine optimization, plain language and WCAG accessibility best practices.
• You’ll edit or rewrite existing web content and write content from scratch for new web sections, working with program leaders and other subject matter experts. You’ll oversee training, support and coaching for web content creators and distributed authors in the assigned portfolio of websites. With a keen eye for data, you’ll track site success metrics, quantifying and measuring feedback to report progress, trending issues, risks and outcomes based on the websites’ goals.
• You will also occasionally participate in a scheduled roster to help cover PHSA’s after-hours website needs.

What you bring

Qualifications

Skills & Knowledge

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

Salary Range : $$88,990 - $127,923 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location : 1333 W Broadway, Vancouver, BC V6H 1G9 / Hybrid

Closing date : Applications accepted until position is filled

Hours of Work : 0900 – 1700 (Monday to Friday)

Requisition # :   169693E &169696E (2 positions available)

What we do

The Provincial Health Services Authority () plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include : Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs :

PHSA is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and / or persistently marginalized groups identified under the Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and / or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at .

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan : A First Nations Case Study.