As a top player in Switchgear and E-house Manufacturing and field servicing, a career with us will challenge you to solve some very tough problems. You will be rewarded with growth, personal development & industry expertise. At Powell, we provide a comprehensive salary package, RRSP matching, extensive benefits and job training all within a professional & friendly working environment.

The Field Service Technician is responsible for providing top level service to Powell customers that will ensure repeat business and total customer satisfaction; training and mentoring technicians in the assigned area and others as required; interpreting test data and making recommendations as to the corrective actions that need to be taken. He or she will be responsible for supervising large and complicated projects. He or she would be expected to secure new business opportunities and gather information on customer future plan for return business and sales opportunities, grow project scope. Estimating knowledge for both equipment and field service.

Essential Responsibilities

• Adhere to Powell's current safety and quality standards.
• Actively pursue sales opportunities via cold calling, using existing customer base through on-site customer meetings, focus on targeted accounts, execute customer presentations, and focus on closing field service opportunities.
• Manage on-site project team in completing all site documentation in a timely manner; including but not limited to, weekly time sheets, signed service and repair order, materials used and report writing.
• Review project scope of work and material for each project.
• Provide regular and clear communication regarding work schedules to internal and external customers.
• Maintain flexible work hours, which will include over time and weekend support.
• Comply with Powell's standard operating procedures, documentation processes, safety processes and protocols.
• Coordinate with Powell Project management, customers, vendors, and labor support in a professional and customer-centric manner.
• Able to work in different roles of individual support to managing small crews.
• Able to provide solutions to customers in support of sales.
• Manage safety requirements for assigned region and team.
• Review test reports from projects for accuracy and provide recommendations to customers from deficiencies on test reports as a deliverable.
• Demonstrate ability to manage tasks, commitments, and deadlines as it pertains to assigned tasks, communications with customers, and internal customers

Common projects include :

Job Requirements

Additional requirements include but are not limited to :

Working Conditions

Who we are

Powell Canada Inc. is a subsidiary of Powell Industries, which is located in Houston, Texas. Globally, we have over 70 years of experience. Powell Canada is a reputable electrical manufacturing, valve servicing and electrical / instrumentation contracting company. We hold a strong industry presence with offices located in Acheson, Calgary and Montreal.

Powell strives to create one unified company through training, communication and leadership. We offer diversified services based on our customer's needs, keeping us on the cutting edge of new products and services within our industry.

Your Partner in Safety

Successful candidates must have legal authorization to work in Canada on a full-time basis for any employer, only those candidates selected for an interview will be contacted. Powell Canada, Inc is an equal opportunity employer.