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Software developer Jobs in Middleton, NS

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Software developer • middleton ns

Last updated: 1 day ago

IT Support Specialist

Bruce Auto GroupMiddleton, Nova Scotia
Full-time

Bruce Auto Group is seeking a hands-on, customer-focused IT Support Technician to support our diverse operations: 12 Dealerships, 2 Body Shops, Corporate Head Office, and additional businesses acro... Show more

Sales Assistant

Bruce Chevrolet Buick GMC - DigbyMiddleton, Nova Scotia
CA$45,000.00 yearly
Full-time

Bruce GM Digby is looking for a motivated, creative, and detail-oriented Sales Assistant to join our team.This full-time position offers a competitive salary plus bonus structure, ideal for someone... Show more

IT Support Specialist

IT Support Specialist

Bruce Auto GroupMiddleton, Nova Scotia
1 day ago
Job type
  • Full-time
Job description

Bruce Auto Group is seeking a hands-on, customer-focused IT Support Technician to support our diverse operations: 12 Dealerships, 2 Body Shops, Corporate Head Office, and additional businesses across Nova Scotia. Based in New Minas, youll be part of a small, collaborative team that keeps about 300 users productive! We offer plenty of on-the-job training, but were looking for someone with a solid foundation in networking and day-to-day IT support.


What Youll Do

  • End-User Support (Primary): Provide timely L1/L2 support for Windows PCs, laptops, peripherals, printers, mobile devices, and common productivity apps (remote and onsite).

  • Issue Resolution & Triage: Diagnose, troubleshoot, repair, optimize, and document incidents (hardware, OS, network connectivity, printing, OEM/enterprise apps).

  • Installations & Deployments: Image/build PCs, join to domain/management tools, configure user profiles, set up new users and workstations.

  • Networking Basics: Assist with switches, access points, VLANs, VPN clients, and wireless connectivity; escalate complex issues as needed.

  • Firewall/VPN Awareness: Follow change procedures, assist with user VPN access and basic firewall rule verifications under guidance.

  • Printing & Scanning: Configure network printers/MFPs, manage drivers/queues, troubleshoot output quality and connectivity.

  • Inventory & Lifecycle: Track assets, maintain accurate records (procurement, deployment, retirements), and keep spare stock orderly.

  • Software Support: Support enterprise and OEM software used by dealerships (installation, updates, credentials, basic troubleshooting).

  • Documentation: Keep runbooks, tickets, and knowledge base articles up to date.

  • Customer Service: Communicate clearly with non-technical users; set expectations and follow through to resolution.


What You Already Know:

  • Networking fundamentals: IP addressing, DHCP/DNS, switching basics, wireless/AP concepts, and VPNs.

  • Security & Firewalls: Basic understanding of firewall concepts (allow/deny, NAT, rules) and secure access best practices.

  • PC Fundamentals: Windows 10/11 setup, drivers, updates, antivirus/EDR basics, and common troubleshooting methods.

  • Printing: Network printers/MFPs setup and support.

  • Ticketing & Documentation: Comfortable using a helpdesk system and writing concise notes.

  • Experience with any of the following is a plus (well train where needed): pfSense or similar firewalls, UniFi switches/APs, OpenVPN, 3CX/VoIP, Google Workspace/Microsoft 365, Bitdefender GravityZone, PBS Systems or other dealership software, asset management tools.


Qualifications

  • College or university diploma in a computer-related field or comparable work experience.

  • Strong troubleshooting mindset and a willingness to learn quickly on the job.

  • Clear, professional communicationwritten and verbal.

  • Valid drivers license and Clean driving record

  • Ability to lift/move typical IT equipment (PCs, monitors, printers) as needed.

Why Join Bruce Auto Group?

  • Competitive pay (commensurate with experience)

  • Enjoy a healthy work/life balance with Paid Personal Time Off and Vacation.

  • Set yourself up for financial success with a Group RRSP with Matching Contributions, TFSA & VIP Banking Services.

  • Comprehensive Insurance & Medical Benefits.

  • Save with Employee Discounts across the entire Bruce Auto Group.

  • Access a 24/7 Virtual Healthcare Platform offering primary care, counselling, and legal support for the whole family.

  • Opportunities for career growth and development.

  • Work alongside a driven, supportive team where performance is recognized and rewarded.


So, are you ready to become a part of something awesome? Apply today!


We thank all applicants for their interest; however, only qualified candidates will be contacted for interviews. We will accommodate the needs of qualified applicants on request, under the Human Rights Code in all parts of the hiring process.