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TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Bilingual EAP Clinical Counsellor

(Social Worker, Psychotherapist or Psychologist)

Work from home, Province of Quebec

Permanent, Full-Time or Part-Time

Our Team and What We'll Accomplish Together

At TELUS Health, we are committed to creating the healthiest workplaces on the planet. Providing mental health care to individuals through the Employee Assistance Program (EAP) is a perfect fit for this mission!

Join a team of 150 EAP counsellors in Quebec who grow in a unique work environment, where their clinical skills are trusted, allowing them to develop a practice that reflects their own style. They give their best to our clients, knowing they are supported by a collaborative team, accessible supervisors, and an organization that values their well-being.

What You'll Do

You’ll have the fulfilling opportunity to make a real impact in our clients’ lives, providing short-term counselling when they need support most. Our technology tools will enable you to reduce your administrative tasks so you can focus on what truly matters: fostering meaningful human connections.

You will develop your clinical skills while working with a diverse and stimulating client base. Even while working remotely, you can rely on the generosity of your team and benefit from peer group expertise and online training to deliver the best service.

How You Will Make an Impact:

• Adapting your interventions to fit your personal style, you will provide short-term counselling to a varied client base with diverse issues, through phone and video sessions;

• You will efficiently manage administrative requirements using clinical templates and technology tools that simplify note-taking;

• You will participate in team meetings and peer groups where open discussions are encouraged.

What you bring:

The ideal candidate is comfortable with a diverse client base and skilled in brief interventions. They are proactive, resourceful, and organized, valuing collaboration with colleagues.

• You hold a master’s or doctoral degree in mental health or a related field;

• You are a registered member in good standing with the OPQ or OTSTCFQ (master's level required);

• You have at least five years of clinical experience;

• You can set short-term goals and use a solution-focused approach;

• You are empathetic and able to manage crisis or high-risk situations;

• You have strong time management skills and can manage a high volume of clients;

• You have access to a confidential workspace;

• Proficiency in French required, bilingualism is an asset.

Why Join TELUS Health:

• Work/Life Balance: Regular Monday-to-Friday schedule, four weeks of vacation, and wellness days;

• Well-Being Support: Well-being allowance (up to $700) and mental health benefits ($5,000 per person for psychotherapy);

• Benefits: Comprehensive health, dental, vision, and flexible benefit plans tailored to your individual and family needs;

• Professional Growth & Support: Coverage for professional membership, paid training leave, clinical supervision, and career development opportunities;

• Retirement Plan: Employer-contributed plan to help you reach your financial goals;

• Purpose & Culture:One volunteer day per year plus a positive work environment that supports diversity, inclusion, and compassion;

• TELUS Perks & Discounts: Exclusive staff pricing on mobile, TV, internet, and more (where available).

A bit about us

We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.