Services Jobs in Creston, BC

Responsibilities

• Coordinates projects, including but not limited to:
  • defining customer requirements and project scope, creating and maintaining customer data,
  • ensuring all service product requirements are collected,
  • explaining FortisBC processes, procedures and requirements to customers,
  • selecting the appropriate service products and pricing,
  • conveying related permit requirements to customers,
  • provide estimates on a distribution projects,
  • Provide cost effective constructible design and project management for new services of standard complexity.
• Processes jobs, including but not limited to:
  • reviewing foreign utility data, legal land-base considerations and geography to determine appropriate electrical layout and design in accordance with FortisBC standards,
  • conduct field reviews to support the design process,
  • manage projects focusing on safety, customer deadlines, requirements and cost. Determine requirements for and request internal and external resources such as surveying, lands and brushing and identify specialized equipment required,
  • completing electronic layout or Engineering drawings,
  • select safe and economic line routes, satisfying numerous and varied construction and design criteria as well as customer needs, while taking into account present and future load requirements,
  • identifying and requisitioning required inventoried materials and manufactured items,
  • explaining FortisBC procedures, policies, rate processes and municipal, provincial and federal regulations to customers,
  • working with customers and authorities to ensure all service products requirements are collected and met.
• Supports completion of the job and maintains customer relations, including but not limited to:
  • building relationships with current, repeat and potential customers and external contacts,
  • responding to customer inquiries including but not limited to installation costs, bill calculations, and the scheduling of work,
  • acting as primary contact for builder/developers and internal/external customers,
  • request underground locating information to ensure proper clearances, in addition to using staking data to determine pole locations.
• Responds to a variety of operational and maintenance issues, which may include (but are not limited to), overbuilds/upgrades of electrical distribution related to all customer classes, as identified by both the customer requests and company programs.
• Provides direction to other roles within the department.
• Performs duties of a minor nature related to the above duties, including driving a vehicle, which do not affect the rating of the job.

Requirements

• Education: Successful completion of a Technologist Diploma from an accredited post-secondary institution in a directly related field (e.g. Electrical Engineering) AND certified or deemed eligible for certification at the technologist level by the Applied Science Technologists and Technicians of British Columbia (ASTTBC)”, OR the completion of a Red Seal Journeyperson​ in a related field (e.g. Power Line Technician Trade).
• Experience: Minimum of 4 years related experience in powerline distribution and operations, including design, construction, maintenance, and operation of distribution powerline facilities.
• Staking and site layout or surveying skills.
• Knowledge of electrical distribution systems.
• Knowledge of and ability to apply legal plans and electrical codes – Canadian Electrical Code.
• Knowledge of Land Survey Act.
• Comprehensive knowledge of computer systems including Word, Excel, Access and MS Outlook Comprehensive knowledge of GIS systems (e.g. ArcFM, Smallworld, Fieldview).
• Ability to work efficiently and effectively in a dynamic environment which includes both independent, self-driven work and working in a team environment.
• Excellent organizational skills, ability to manage a wide variety of tasks simultaneously with close attention to detail.
• Ability to analyze and resolve problems of a technical nature, and understand the implication of costs, risks, operability and safety.
• Communicates in a courteous and professional manner when dealing with internal and external customers and stakeholders, including strong collaboration and interpersonal skills and the ability to participate and provide direction within a positive team environment.
• Valid Canadian​ driver’s license.​