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Service delivery manager Jobs in Laval qc

Last updated: 5 days ago
Inside Sales Representative

Inside Sales Representative

Beacon Building ProductsLaval, QC, CA
Show moreLast updated: 17 days ago
Tool Service Technician

Tool Service Technician

Hilti GroupLaval, Quebec, Canada
Show moreLast updated: 30+ days ago
food service supervisor

food service supervisor

Cuisine AryaLaval, QC, CA
CAD27.47 hourly
Permanent + 1
Show moreLast updated: 12 days ago
CHASSEUR AU SERVICE | SERVICE JOCKEY

CHASSEUR AU SERVICE | SERVICE JOCKEY

LEXUS LAVALLaval, QC
Part-time
Show moreLast updated: 5 days ago
Baker Service Ouvert

Baker Service Ouvert

Tim HortonsLaval, QC
CAD16.75 hourly
Full-time
Show moreLast updated: 26 days ago
Rédacteur de service / Service Writer

Rédacteur de service / Service Writer

BrandtLaval, CA
Show moreLast updated: 17 days ago
  • Promoted
Technicien de service

Technicien de service

Inter-Power GroupLaval, QC, Canada
Full-time
Show moreLast updated: 17 days ago
Service manager

Service manager

IGALaval, CA
CAD39 hourly
Full-Time
Show moreLast updated: 30+ days ago
  • Promoted
Service Writer

Service Writer

Brandt Tractor Ltd.Laval, Quebec, Canada
Permanent
Show moreLast updated: 30+ days ago
Gestionnaire des ventes et du service | Sales & Service Manager - Laval

Gestionnaire des ventes et du service | Sales & Service Manager - Laval

AloLaval, Quebec, Canada
CAD102000–CAD122000 yearly
Show moreLast updated: 30+ days ago
  • Promoted
Service Advisor

Service Advisor

Volvo LavalLaval, QC, Canada
Full-time
Show moreLast updated: 18 days ago
Conseiller service client

Conseiller service client

Randstad CanadaLaval, Québec, CA
CAD20 hourly
Temporary
Quick Apply
Show moreLast updated: 17 days ago
  • Promoted
Aide de service

Aide de service

Villa Ste-RoseLaval, Québec, Canada
Show moreLast updated: 17 days ago
Service Advisor

Service Advisor

AutoCanadaLaval, QC, CA
CAD80000–CAD90000 yearly
Full-time
Show moreLast updated: 30+ days ago
Customer Service Representative.

Customer Service Representative.

Laura CanadaLaval, Canada
CAD25 hourly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Funeral service advisor

Funeral service advisor

La Coopérative Funéraire du Grand MontréalLaval, QC, Canada
CAD25.93 hourly
Full-time
Show moreLast updated: 18 days ago
Customer Service Representative

Customer Service Representative

BMOLaval, QC
CAD33850–CAD44000 yearly
Part-time
Show moreLast updated: 30+ days ago
National Service Manager

National Service Manager

St-AmourLaval
CAD45000–CAD75000 yearly
Permanent
Show moreLast updated: 30+ days ago
Solution Delivery Manager

Solution Delivery Manager

Rogers CommunicationsLaval, QC, CA
CAD20 hourly
Full-time
Show moreLast updated: 30+ days ago
Service Technician

Service Technician

COMAIRCO EQUIPMENT LTD.Laval, QC, CA
CAD65000 yearly
Full-time
Show moreLast updated: 30+ days ago
Inside Sales Representative

Inside Sales Representative

Beacon Building ProductsLaval, QC, CA
17 days ago
Job description

Beacon Building Products Canada is one of the largest distributors of residential and non-residential roofing and complementary building products in North America.

Beacon currently has 589 locations in 50 US states and 6 Canadian provinces and more than 8500 employees. We are known throughout the building supply industry for having the best team, integrity, exceptional service and quality building products.

We are currently seeking an experienced Inside Sales Representative, specializing in Residential and Commercial Roofing products in Laval, QC.

What can I expect?

  • Competitive Pay
  • Health, Dental and Vision Insurance
  • RRSP Company-match Plan
  • Paid Time Off plus Holidays
  • Potential for Training and Certifications as needed.

What will my day-to-day look like?

  • Provide excellent customer service using professional communication skills.
  • Primary responsibilities - order taking, delivery scheduling, and assisting walk in counter sale customers.
  • Set and authorize delivery dates based on knowledge of delivery schedules and staffing levels.
  • Ensure accurate computer transactions.
  • Maintain customer relations through phone goodwill to existing customers.
  • Emphasize company expertise and use your application, installation and product knowledge to up-sell the customer appropriately.
  • Possess ability to overcome objections or concerns of potential customers by utilizing technical expertise
  • Maintain and convey all relevant competitive sales knowledge directly to the Branch Manager for dissemination to the Outside Sales Representatives.
  • Handle incoming customer complaints in a prompt and courteous manner;
  • Attend to all training sessions for inside sales representatives.
  • Support Beacon’s strong safety culture.
  • What are the requirements?

  • Two (2) years’ experience in customer service and inside sales, construction industry experience required.
  • Ability to work under pressure and be multi-tasking.
  • Strong knowledge of Word, Excel and Outlook. Experience with Mincron and / or AS- 400 would be an asset.
  • Experience in project management and business administration would be an asset.
  • Ability to look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
  • Clear communication skills.
  • Strong ability in negotiation and problem-solving techniques.
  • What will give me an edge over other applicants?

  • 1-2 years previous Customer service experience.
  • Experience with building products / warehouse.