Service coordinator Jobs in Devon, AB

About Us

Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.

What we offer

• Competitive Pay

• Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care, Dental, and Vision

• Paid holidays, paid vacation days, and paid sick time

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Purchasing Support is part of the Operations group and is responsible to provide full admin support to the Purchasing teams. Updating purchase orders, including pricing and lead times using order acknowledgments provided by vendors. Expedite purchase orders, ensuring on-time delivery. Understand production run rates and be able to delay shipments if delivery cadence exceeds production. Work with the materials team to regularly close out and resolve older open orders. This includes issues such as quantity discrepancies, paperwork errors and incorrect parts. This position would coordinate returns as needed with vendors. This position also works closely with accounting to correct and investigate any pricing issues. The ability to remain organized and work with all departments at the same time is critical to success in this role.

Responsibilities

• Updating purchase orders including pricing and lead times using order acknowledgments provided by vendors.

• Expedite purchase orders to ensure on-time delivery.

• Understand production run rates and be able to delay shipments if delivery cadence exceeds production.

• Work with the materials team to regularly close out and resolve older open orders.

• Communicate with vendors for Proof of Delivery (POD) and check with the Receiving group on the delivery status.

• Work with accounting, materials, procurement and receiving to resolve Invoice issues due to quantity, pricing, or other issues.

• Using the order acknowledgements to help the database administrator maintain part integrity.

• Requires significant independence on standard assignments and assists senior staff in more complex work.

• Interaction with production and operations personnel both verbal and written.

Qualifications

• High School Diploma or equivalent

• Office experience is a plus

• Intermediate to Advanced Excel

• Full Time 40 hours, flexible with scheduling

• Able to work from home or combination of office and work from home

• Aptitude and communications skills related to developing and maintaining effective working relationships

• Excellent verbal and written communication.

• Able to form and maintain professional working relationships with both inside and outside vendors.

• Able to handle fast-paced environment.

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HIRING SALARY RANGE: $57,000-78,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at