Service coordinator Jobs in Devon, AB

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What we offer

• Competitive Pay

• Comprehensive Benefits Package including Retirement Savings Plan, Extended Health Care, Dental, and Vision

• Paid statuary holidays and paid vacation days

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

Who we are

Founded in 1994, Silent-Aire is a technology-driven company that designs, engineers, and manufactures hyperscale cooling and modular data center solutions. Silent-Aire employs over 3000 people, with a total of 13 manufacturing facilities and over 1 million sq/ft of capacity in Edmonton, Alberta; Gilbert, Arizona; and Dublin, Ireland. There are sales/service centers in Seattle, Washington; Boardman, Oregon; Ashburn, Virginia; and Dublin, Ireland. Since May 2021, Silent-Aire has been a part of Johnson Controls' Data Center Solutions group. To learn more, please visit .

What you will do

The focus of this position is to ensure that the inbound & outbound materials and resources flow through the company in a timely manner. This individual will need to be very organized and detail-oriented as they provide support to a team of 6 logistics coordinators in areas such as: creating shipping paperwork, monitoring unit tracking from production through to final delivery, preparing FedEx shipments, assistance with Canada/US customs documents and customs classifications. Your love of communication, efficiency and task accomplishment while contributing to the overall goals of the logistics team to keep operations moving is required to ensure success.

How you will do it

• Generating shipping paperwork for submitting to appropriate parties (drivers, carrier dispatch, US Customs)

• Assisting with the Purchase Order process to monitor and close out Freight POs

• Helping organize interplant transfers of parts and materials via Silent-Aire internal couriers.

• Facilitating workflow for manufactured product between plants and storage locations

• Monitoring the flow of materials or resources to ensure on time delivery.

• Troubleshooting any problems to ensure projects or process remain on schedule.

• Working with Logistics Team members to follow schedules for the delivery of products or resources.

• Confirming that work process is continuing on schedule by monitoring communication and workflow between Production/Shipping/Logistics departments.

• Working with contracted couriers to ensure timely and accurate delivery of products to customers; manages timing of deliveries and packing schedules.

• Participating in the development and implementation of process improvement practices.

• Ensuring that contracted couriers follow company policies and procedures when delivering products

• Contributing to the strong working relationships with Internal and External customers.

What we look for

• High school education and at least 5 years work experience, or a bachelor’s degree with 2+ years relevant work experience.

• Courses in project management and/or training in scheduling and time management are an asset.

• Good knowledge of transport industry and traffic.

• Excellent communication skills, oral and written.

• Proficient knowledge in MS office.

• Working knowledge of SAP an asset

• Understanding of guidelines, direct response, and customer experience.

• Strong organizational skills to coordinate and mange paperwork and electronic data

• Must have the ability to work in a dynamic and fast-paced environment.

• Strong team player, proactive, and enthusiastic about obtaining great business results through creative project execution.

Working Conditions

• Office, warehouse, and manufacturing plant floor environment.

• Occasional travel to field worksite locations within the Edmonton area, will require Personal Protective Equipment (PPE).

Contacts

• Logistics admin will work closely with associates primarily in Logistics and Project Management, Production, Shipping & Receiving, as well as couriers and carriers

• Must communicate with external customer service associates to address customer issues that deal with delivery problems.

• Communicate with internal departments such as: Receiving, Shipping, Inventory, Warehouse, Production, and other Team Members.

HIRING SALARY RANGE: $57,000-78,000 CAD (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at