Service assistant Jobs in Montreal, QC

Job Description

In this administrative role, the administrative assistant must have the ability to manage multiple tasks in a constantly changing environment, while respecting tight deadlines.

• Provides administrative support to the supervisor and base manager team for the management of electronic documents, employee files, statistics and operational performance.
• Administers the return-to-work process for Flight Attendants and Flight Directors following a long-term absence.
• Attends administrative, disciplinary, and local committee meetings to transcribe meeting minutes and notes.
• Writes, edits and translates internal communications to ensure compliance, standardization and employer brand.
• Acts as a resource person for crew members to direct them to the proper communication channels, answer their questions and ensure a continuum of service.
• Receives, screens and redistributes telephone calls, emails and incoming / outgoing mail.
• Organizes and supplies to the work environment, work tools and the online library for cabin crew members.
• Collaborates with various suppliers and partners (permit administration office, parking office, Montreal Airport, etc.) and authorizes R.A.I.C. requests and staff parking access.
• Maintains and updates the department's intranet site, improving its content, and ensures the upkeep of various electronic equipment
• Ensures various office spaces are neat, orderly and well organized.

Qualifications

Additional Information

Work location : 5959 boul de la Cote-Vertu, Montreal

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.