Service advisor Jobs in Revelstoke, BC

Who We Are

As NHS Scotland's unique provider of a national tele-health and tele-care service, we are responsible for the delivery of health advice and information by telephone and online services to the population of Scotland 24 hours a day, 365 days a year. NHS 24 is a patient-focused service providing the people of Scotland with triage, advice, guidance, referral and information on health and healthcare services.

We have five regional centres – Aberdeen, Dundee, South Queensferry, Cardonald and Clydebank. NHS 24 supports hybrid working, and this post can be based within any NHS 24 regional centre. The successful candidate must be within commuting distance to a regional centre to attend if required, and must also be able to travel to other regional centres when requested to attend meetings, undertake training and any other activities.

The Role

The role of the Organisational Development, Leadership Advisor is to scope, design, build, deliver, evaluate and review leadership, learning and organisational development programmes and interventions which support NHS 24 to meet strategic ambitions and priorities outlined in the Corporate Strategy and Workforce Strategy Plan.

Key Responsibilities

• Lead the scope, design, build, planning, delivery, evaluation, review and maintenance of a range of organisational development, leadership and learning solutions which support the organisations objectives and operational learning requirements.
• Conduct Training Needs Analysis, liaising with key stakeholders to assess requirements in relation to new and existing solutions and programmes.
• Deliver development programmes and initiatives through highly engaging, participative and facilitative presentations and styles of learning. This may include presenting to large groups in formal settings, both in person and remotely.
• Deliver programmes, solutions and initiatives to agreed timescales and budget by using strong administration, coordination and analytical skills.
• Provide specialist organisational development, leadership and learning advice and guidance to business areas and staff whilst maintaining professional knowledge and understanding of the latest thinking and future opportunities for the organisation.

Successful Applicant will :

Benefits

NHS 24 offers a complete benefits package, with a permanent contract on Band 5 £31,892 - £39,735 Per Annum (pro rata if applicable). Placement on salary scale is dependent on confirmation of previous relevant NHS service.

We also offer you many supportive policies to enhance your employee journey and have a comprehensive Employee Assistance Programme Provider, Cycle to Work Scheme, bursary scheme and a range of learning and development. As an NHS Scotland employee you will be entitled to :

This is an excellent opportunity for a motivated and experienced individual who is looking for a challenging and rewarding role that will contribute to the success of a public organisation.

Interested?

Please download the Job Pack and Person Specification for full details of NHS 24 and this opportunity as well as the Digital Candidate Application Guide which will support you in your application.

We recommend that prior to application candidates read all the information provided in the Job Pack as it contains much of the information about NHS 24 and this vacancy to support a successful application.

NHS 24 is an equal opportunities employer committed to advancing equality and particularly welcomes applications from groups of people currently underrepresented within the workforce. We are a committed participant in the Disability Confident Leader Scheme and guarantee to interview all disabled applicants who meet the minimum essential criteria for our vacancies.

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