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Senior manager Jobs in Kitchener, ON

Last updated: 8 hours ago
  • Promoted
Senior Program Manager

Senior Program Manager

MedAccess RecruitersOntario, Canada
Full-time
Job Title : Senior Program Manager, Patient Support Programs.The Senior Program Manager, reporting to the Director of Patient Programs, will lead and inspire a team of Program Managers responsible f...Show moreLast updated: 13 days ago
  • Promoted
  • New!
Senior Marketing Manager

Senior Marketing Manager

Tri-Mach Inc.ON, Canada
Full-time
Tri-Mach is a leading provider of sanitary stainless steel solutions, specializing in custom equipment and services for the food, beverage, and pharmaceutical industries. For over 30 years, Tri-Mach...Show moreLast updated: 16 hours ago
  • Promoted
Senior Operations Manager

Senior Operations Manager

Farber GroupGolden Horseshoe, ON, Canada
Full-time
One of Canada’s oldest and most respected debt solution providers.We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working ac...Show moreLast updated: 5 days ago
  • Promoted
Senior District Manager

Senior District Manager

Waste ManagementWaterloo, ON, Canada
Full-time
As an EEO / Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, nat...Show moreLast updated: 6 days ago
  • Promoted
Senior Product Manager

Senior Product Manager

KarkidiWaterloo, Region of Waterloo, Canada
Full-time
RBC Borealis is at the forefront of artificial intelligence research and development, driving the innovative edge for the Royal Bank of Canada (RBC). Our team is dedicated to advancing the science o...Show moreLast updated: 7 days ago
  • Promoted
Senior Tax Manager

Senior Tax Manager

IFG International Financial Group LtdON, Canada
Full-time
Our client is a well-known and respected public accounting firm in Guelph.They are looking for a Senior Tax Manager to join their firm. They are offering fantastic development paths and ongoing trai...Show moreLast updated: 17 days ago
  • Promoted
Study Operations Manager / Study Operations Manager (Senior)

Study Operations Manager / Study Operations Manager (Senior)

Parexel InternationalON, Canada
Full-time
I'm working toward a better future for patients.Reinventing medicine as we know it.When you join us, you’re joining a team that sees everything they do as an opportunity to transform the world for ...Show moreLast updated: 21 days ago
Senior Manager, Architecture

Senior Manager, Architecture

IG Wealth ManagementOntario, Canada
CA$80,000.00–CA$90,000.00 yearly
Full-time
As a member of our Corporate Solutions Technology team at IGM, you will be joining a highly collaborative group with experience in and passion for delivering innovative solutions for our clients, a...Show moreLast updated: 30+ days ago
Senior Project Manager

Senior Project Manager

Premier Project Consultants Ltd.Kitchener, ON, CA
CA$155,000.00–CA$200,000.00 yearly
Full-time
Quick Apply
Premier Project Consultants specializes in building design, project management and development of multi-unit residential and commercial buildings in Canada, the USA and Caribbean.We are seeking a t...Show moreLast updated: 30+ days ago
  • Promoted
BIM MANAGER - SENIOR

BIM MANAGER - SENIOR

Parkin ArchitectsGolden Horseshoe, ON, Canada
Full-time
The Senior BIM Manager will be responsible for overseeing the creation and management of BIM models and related data, as well as developing and implementing BIM strategies and standards across the ...Show moreLast updated: 7 days ago
  • Promoted
Senior Manager of Finance

Senior Manager of Finance

Schuyler Farms LimitedCentral Ontario, ON, Canada
CA$110,000.00–CA$130,000.00 yearly
Full-time
The Senior Manager of Finance is a leadership role responsible for transforming and optimizing the finance function, fostering a culture of excellence, and aligning with the company values.Reportin...Show moreLast updated: 30+ days ago
  • Promoted
(Senior) Brand Manager, Aesthetics

(Senior) Brand Manager, Aesthetics

Galderma Pharma S.AON, Canada
Full-time
Senior) Brand Manager, Aesthetics.Reporting into the Director, Brand and Omnichannel Marketing, we are seeking a dynamic and results-driven. This individual will be driven by data, insights and will...Show moreLast updated: 30+ days ago
  • Promoted
Senior Program Manager

Senior Program Manager

Apex SystemsOntario, Canada
Full-time
Senior Program Manager - HCM and Payroll Integration.Apex Systems is a global IT services provider and our staffing practice has an opening for a. HCM and payroll systems, experience leading large i...Show moreLast updated: 7 days ago
  • Promoted
Senior Manager, Compensation

Senior Manager, Compensation

IGM FinancialON, Canada
Full-time
Province of Job Posting (2) - Career Site (2).Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management.The company provide...Show moreLast updated: 30+ days ago
  • Promoted
Senior Project Manager

Senior Project Manager

HOISTOntario, Canada
Full-time
We're an IFS integrator, offering comprehensive ERP implementation projects to unparalleled support services.As business strategic partner, we collaborate with clients across focused industries, tr...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Senior Account Manager

Senior Account Manager

OPAL Corporate ConnectionsPrescott and Russell, ON, Canada
Full-time
Summary of the job description.Responsible for prospecting, soliciting, developing, and maintaining business relationships with a strategic and large-scale clientele working within the agricultural...Show moreLast updated: 8 hours ago
  • Promoted
Senior Digital Product Manager

Senior Digital Product Manager

International SOSON, Canada
Full-time
The Aspire Lifestyles Senior Digital Product Manager will be a key addition to our rapidly evolving regional and global teams that aim to have a transformative impact on the Aspire business.Specifi...Show moreLast updated: 30+ days ago
  • Promoted
Architectural Project Manager Construction Manager - Senior

Architectural Project Manager Construction Manager - Senior

AECOMKitchener, Ontario, Canada
Full-time
AECOM Buildings Places is seeking an .Architectural Project / Construction Manager.This position is based out of our.Kitchener London or Mississauga ON .Develop strong client r...Show moreLast updated: 28 days ago
Senior Customer Success Manager

Senior Customer Success Manager

ProspectKitchener, ON, CA
CA$65,000.00 yearly
Remote
Full-time
Quick Apply
We are a remote startup (headquartered in Canada) building a smart and driven team that’s making software to help sales reps sell better. Prospect is a lead generation app that helps you find contac...Show moreLast updated: 30+ days ago
Senior Program Manager

Senior Program Manager

MedAccess RecruitersOntario, Canada
13 days ago
Job type
  • Full-time
Job description

Job Title : Senior Program Manager, Patient Support Programs

The Senior Program Manager, reporting to the Director of Patient Programs, will lead and inspire a team of Program Managers responsible for the design, execution, and continuous improvement of patient support programs. In this role, you will have direct oversight of the team and will be accountable for achieving operational excellence, ensuring high-quality patient care, and maintaining partner satisfaction across various patient support initiatives. You will foster strong relationships with external partners and internal stakeholders, collaborating cross-functionally to optimize program delivery and patient outcomes.

Key Responsibilities :

  • Program Delivery & Oversight :
  • Lead the continuous improvement and operational excellence of patient support programs, ensuring alignment with KPIs and key metrics.
  • Ensure program execution adheres to regulatory, partner, and quality standards.
  • Coach, mentor, and develop Program Managers, ensuring team engagement and accountability across managed programs.
  • Collaboration & Solution Development :
  • Work closely with partners, Program Managers, and cross-functional teams to co-develop solutions that enhance the patient journey.
  • Partner with stakeholders to drive improvements and resolve any program-related challenges or issues.
  • Partner Success & Stakeholder Engagement :
  • Address client concerns and resolve issues, maintaining strong relationships and fostering ongoing partner satisfaction.
  • Lead regular business reviews with partners to assess program performance and recommend improvements.
  • Provide support in RFP processes, contract negotiations, and program launches.
  • Strategic Support & Reporting :
  • Stay up to date on industry trends, and contribute to strategic planning, resource allocation, and financial reviews.
  • Support the Director of Patient Programs in special projects and initiatives, ensuring effective implementation of change and ongoing improvement.
  • Report patient safety information in accordance with adverse event and product quality complaint requirements.
  • Review and ensure the accuracy of program invoices.

Required Competencies :

  • Proven ability to build and lead high-performing, cross-functional teams in collaboration with both internal and external stakeholders.
  • A relevant business or healthcare degree, or equivalent combination of experience and education.
  • At least 3 years of experience in partner relationship management and account oversight.
  • Minimum of 2 years of experience leading teams, providing coaching, and managing direct reports.
  • At least 2 years of experience managing patient support programs or similar business process outsourcing initiatives, ideally within a healthcare setting.
  • Extensive project and change management experience, with a strong track record of meeting deadlines and achieving objectives.
  • A solution-oriented, results-driven leader with strong interpersonal and communication skills (both oral and written).
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Strong critical thinking and organizational skills, with the ability to manage multiple priorities simultaneously.
  • Understanding of multi-channel contact center operations, preferably on a distributed basis.
  • Knowledge of pharmacovigilance requirements and an understanding of financial statements and budgeting.
  • Familiarity with electronic data management systems is an asset.
  • Bilingual proficiency (English and French) is a plus.
  • Project management certification or designation is highly preferred.
  • SKILLS

  • Oncology experience
  • Patient Support Program (PSP) experience
  • Reimbursement
  • Reimbursement and Access
  • Patient Access Programs
  • Oncology Access Programs
  • People Management / Team Leadership
  • Cross-functional Team Leadership
  • Stakeholder Management
  • Strategic Planning
  • Program Strategy and Execution
  • Operational Excellence in PSPs
  • Pharmaceutical Industry Experience