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Security dispatcher Jobs in Burnaby, BC
Dispatcher
EnviroTech MechanicalVancouver, BC, CAN- Promoted
Dispatcher
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EnviroTech MechanicalVancouver, BC, CAN- Full-time
- Quick Apply
Service Dispatcher
26 to $30 per hour
Enviro-Tech Mechanical Services is seeking an exceptional Service Dispatcher to schedule and deploy our growing and busy division of dedicated service technicians from our Burnaby office. The right candidate is energetic and team-oriented with a true understanding of customer service a mind for detail and organization.
Responsibilities
- Dispatch requests for service to the appropriate technician based on factors such as Service Level Agreements (SLA's), skill set, location, security clearance, availability, training, specialization, etc.
- Utilize ERP software to coordinate and track technicians to ensure route optimization.
- Monitor and maintain Technician Daily Time Sheets and reconcile against service orders.
- Monitor and follow up on work order progress to ensure timely completion.
- Maintain communication with customers regarding service times and updates.
- Maintain knowledge of warranty guidelines and develop relationships with manufacturing partners.
- Monitor daily dispatch activity to identify escalations which require immediate attention.
- Actively support customer service team.
- Provide fleet management duties.
Qualifications
Why work for us?
Our recruitment process :
At Enviro-Tech we follow a standard recruitment process with each candidate we contact :
We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally. Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.
Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.
Check out our website : envirotechmechanical
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