Salesforce business analyst Jobs in Hamilton, ON

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential. Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff. Join Equitable today.

Business Analyst Consultant

Reports To : Director, Individual Portfolio Management

Department : Individual Portfolio Management

Term : Permanent Full-Time

Work Arrangements : This is a hybrid role. You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.

The Opportunity : The BA Consultant will be a primary liaison between key business and delivery stakeholders on key divisional strategic initiatives. Extensive experience with project delivery and exceptional analysis skills, including process, data and business needs analysis, are required to assess current and future state, and determination of the suitability of proposed solutions to solve business problems. The BA Consultant will also leverage their experience with Business Architecture to ensure that proposed solutions align with the organization’s strategic objectives and deliver exceptional client experiences and services. The BA Consultant is proficient at eliciting and documenting the actual needs of the Business. This position will focus on projects with a high complexity and / or large breadth of impact to the Business.

What you will be doing :

• Lead and drive requirements analysis and review, identifying the most optimal requirements to meet business needs.
• Develop current and future state process models, identifying gaps and developing requirements to support ideal state client experiences and client service models.
• Collaborate with cross-functional teams to develop business architecture models that align with business strategy, driving operational efficiencies and client-centric solutions.
• Advocate for client needs during project discussions to align solutions to strategic outcomes.
• Document business architecture models and requirements; facilitate requirements review sessions with Business sponsors, project stakeholders, IT partners and vendors where applicable.
• Participate in technical analysis meetings / daily stand-ups with IT partners and support Systems Analysts during the development of functional specifications.
• Closely work with solution delivery partners to advocate for the business, to ensure user satisfaction.
• Work in partnership with Quality Assurance teams to ensure test strategy mitigates business risk.
• Develop User Acceptance test strategies and regression test frameworks to augment QA testing while addressing business process and client specific risks.
• Support and coordinate User Acceptance Testing by supporting planning, development of test cases, execution of tests and consideration of automated testing techniques.
• Create or assist others in the writing of user documentation, instructions, and procedures.
• Support post-implementation testing, ensuring coverage of user testing to ensure no production issues.
• Identify and escalate project risks and issues.
• Provide coaching, leadership and mentorship for Business Analysts / User Acceptance Testers, at all levels (junior through senior) by assessing gaps and providing training.

What you will bring :

What’s in it for you :

As part of the recruitment / offer process you will be required to :

This role is open due to an existing vacancy.

To learn more about Equitable, we encourage you to explore our organization.

At Equitable, we are committed to providing equal access to employment opportunities across our organization. Please contact our HR team at [email protected] if you would like to receive our job postings in an alternative format or require an accommodation with the application process.

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