Talent.com

Risk management Jobs in Cole Harbour, NS

Last updated: 2 days ago
Remote Bilingual Risk Specialist

Remote Bilingual Risk Specialist

Millennium 1 SolutionsHalifax, Nova Scotia
CA$21.00 hourly
Remote
Full-time
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show moreLast updated: 10 days ago
Technology Risk - Senior Manager - Halifax

Technology Risk - Senior Manager - Halifax

EYHalifax, NS
serp_jobs.filters.currency_variable_a_yearly
Full-time
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your u...Show moreLast updated: 30+ days ago
  • Promoted
Material Management Specialist

Material Management Specialist

Irving Shipbuilding Inc.Dartmouth, NS, Canada
Full-time
Job DescriptionThe Material Management Specialist is integral in the success of daily operations relating to the movement and management of material. The Material Management Specialist expedites flo...Show moreLast updated: 4 days ago
  • Promoted
Director, Project Management

Director, Project Management

Find Next HireHalifax, Halifax County, Canada
CA$90,125.86–CA$153,902.48 yearly
Full-time +1
We are hiring for our client - Progressive Placement Services Ltd.Currently looking for a self-motivated, solution driven and highly efficient individual to lead our projects team as the Director o...Show moreLast updated: 5 days ago
Management Consultant

Management Consultant

IMP GroupHalifax, Nova Scotia, CA
Full-time
A workplace that’s invested in your success.A team that truly values one another.A culture that is built upon integrity, passion and mutual respect. Are you ready to join a team of talented IT exper...Show moreLast updated: 2 days ago
Manager, Compliance, Risk and Regulatory Affairs

Manager, Compliance, Risk and Regulatory Affairs

The Government of Nova ScotiaHALIFAX, NS, CA
Permanent
Feb-25 ​ (Applications are accepted until 11 : 59 PM Atlantic Time).At the Department of Finance and Treasury Board, we strive to provide financial leadership, analysis and policies that strengthen N...Show moreLast updated: 10 days ago
data management specialist

data management specialist

Atlantic Shield Insurance & Financial Inc.Dartmouth, NS, CA
CA$65,000.00 yearly
Full-time +1
Experience : 3 years to less than 5 years.Develop and implement a strategic blueprint to follow when deploying databases within their organization. Develop and maintain computer databases.Document re...Show moreLast updated: 30+ days ago
Banquets Management - Coordinator

Banquets Management - Coordinator

Denny'sDartmouth, NS, CAN
CA$60,000.00–CA$80,000.00 yearly
Full-time
Banquets Management - Coordinator.Denny's Canada - Dartmouth, 973 Wilkinson Ave, Dartmouth, Nova Scotia, Canada Req #2170 Tuesday, October 8, 2024 Proud to be 100% Canadian-owned, Northland Propert...Show moreLast updated: 30+ days ago
Asset Management Specialist

Asset Management Specialist

IMP Group International Inc.Halifax, NS
CA$40,000.00–CA$50,000.00 yearly
Full-time
Why Choose IMP Aerospace & Defence : .IMP Aerospace & Defence is not only one of the leading companies in the Aerospace field, but we are also one of the most engaging and equality advocating compani...Show moreLast updated: 30+ days ago
Manager, Enterprise Risk

Manager, Enterprise Risk

Government of Nova ScotiaHalifax, NS
CA$84,191.00–CA$115,763.00 yearly
Full-time +1
Monthly / $84,191 - $115,763 Annually (EC 12).Full-Time Permanent (35 hours a week).Paid Holidays, Vacation, Sick / Family Leave, Health, Dental, and Defined Benefits Pension.Cyber Security and Digit...Show moreLast updated: 30+ days ago
Analyst, Metadata Management

Analyst, Metadata Management

0000050007 Royal Bank of CanadaHALIFAX, Nova Scotia, Canada
CA$97,692.00–CA$122,115.00 yearly
Full-time
As part of the CDO Data Shared Services team, the Analyst, Metadata Management will Maintain, Update and Execute Metadata processes for the Shared Data Management Office (SDMO) across all Data Doma...Show moreLast updated: 30+ days ago
Change Management Trainer

Change Management Trainer

PVA Consulting GroupHalifax, NS, Canada
CA$70.00–CA$75.00 hourly
Full-time
Show moreLast updated: 30+ days ago
Manager, Risk and Compliance Management

Manager, Risk and Compliance Management

BrokerLinkHalifax, NS, CA
Full-time +1
Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity....Show moreLast updated: 30+ days ago
Account Manager, Surety Risk Management

Account Manager, Surety Risk Management

GallagherHalifax, Canada
CA$55,000.00–CA$65,000.00 yearly
Full-time
As the Client Solutions Manager, reporting to the Director of Client Solutions, you will be a key member of Gallagher's Surety team. In this risk-finance practice you'll work directly with clients t...Show moreLast updated: 30+ days ago
Manager Capital and Risk Management

Manager Capital and Risk Management

Medavie Blue CrossNova Scotia, CA
CA$115,000.00–CA$140,000.00 yearly
Full-time +1
Blue Cross Life Insurance Company of Canada is a federally licensed company that distributes its products through a network of Blue Cross Plans. Blue Cross Life specializes in life insurance, living...Show moreLast updated: 30+ days ago
Enterprise Risk and Insurance Analyst

Enterprise Risk and Insurance Analyst

Halifax Regional MunicipalityHalifax, NS
CA$106,220.00 yearly
Full-time +1
Enterprise Risk and Insurance Analyst.Halifax Regional Municipality (HRM) is inviting applications for the permanent position of. Enterprise Risk and Insurance Analyst.HRM is committed to reflecting...Show moreLast updated: 30+ days ago
  • Promoted
Management Develpment Program - Westlund

Management Develpment Program - Westlund

EMCO CorporationHalifax, Nova Scotia, Canada
Full-time
As a Management Trainee you will progress through our 4phased program to learn every aspect of how our business operates from shipping and receiving counter sales operations management to employee...Show moreLast updated: 29 days ago
  • Promoted
Senior Project Manager (Temporary - Full time )

Senior Project Manager (Temporary - Full time )

CGINova Scotia, Canada
Full-time
Senior Project Manager- Temporary - full time.Duration : 12 month temporary role with the possibility of extension.Location : New Brunswick, Nova Scotia, PEI, or Newfoundland.CGI is seeking to hire a...Show moreLast updated: 20 days ago
Senior Manager, Cyber Strategy, Risk Advisory

Senior Manager, Cyber Strategy, Risk Advisory

DeloitteHalifax, NS
CA$125,000.00–CA$231,000.00 yearly
Permanent
Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON. Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, ...Show moreLast updated: 30+ days ago
Finance Risk & Controls Senior Manager

Finance Risk & Controls Senior Manager

HaleonPoznan Business Garden
CA$44.00 hourly
Full-time +1
A new world-leading consumer health company.Together, we’re improving everyday health for billions of people.By growing and innovating our global portfolio of category-leading brands – including Se...Show moreLast updated: 30+ days ago
Remote Bilingual Risk Specialist

Remote Bilingual Risk Specialist

Millennium 1 SolutionsHalifax, Nova Scotia
10 days ago
Salary
CA$21.00 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT Data, what you do matters. A Career at NTT Data Means :

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT Data Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
  • Position Overview : Primary responsibility will be handling inbound calls from existing and potential customers regarding pending applications, potentially fraudulent activity, disputes, along with all credit card sales and service call types. Representing our and our clients’ brand, you directly influence Cardholder’s impressions of the quality of service and so need to be focused on efficiency and the quality of customer interactions you deliver within our fast-paced and changing work environment. Position : BilingualRisk Specialist  Position Status : Full Time Remote Hours of Work : Monday - Sunday 7 : 00am - 11 : 00pm EST Department : Contact Centre Rate of Pay : $21.00 / HR (English / French)  Responsibilities :

  • Provide excellent customer service while responding to all inbound inquiries including but not limited to : Account updates / inquiries, product information and website support.
  • Provide excellent customer service while responding to all inbound risk inquiries including but not limited to : Credit, Fraud and Dispute
  • Being attune to and mitigating Fraud risk on all call types or returned calls handled.
  • Handle inbound calls with cardholders to verify validity of transaction activity.
  • Handle sensitive calls from cardholders impacted by potential fraud or transaction disputes in a clear, precise, and empathetic fashion.
  • Communicate with other Analysts and Supervisors regarding possible fraud trends detected or suspected.
  • Naturally presenting recommended product offers to cardholders to assess interest and eligibility.
  • Encourage customers by discussing the benefits and features of supplemental products and services to improve the customer experience. Achieve offer rate and sales targets.
  • In conjunction with on-screen customer information, identify the caller’s needs through customer contact while simultaneously reading / updating customer information on the system.
  • Adhere to established departmental escalation procedures, Quality Standard Guidelines defined by NTT Data and the client, and requirements and controls in relation to PCI compliance standards.
  • Adhere to the NTT Data Code of Conduct and Sensitive Consumer Information Standard
  • Requirements :

  • Superb verbal communication skills with perfect fluency in both official languages, English and French is required.
  • 1 year of previous customer experience required.
  • 1 year of Financial Services experience required.
  • Experience in Fraud / Credit / Disputes an asset.
  • Contact center experience considered a strong asset.
  • Strong analytical and problem-solving skills required.
  • High school diploma and proven experience in a customer experience industry
  • Excellent verbal communication skills – clear, concise, confident & caring telephone manner
  • Demonstrated active listening skills.
  • Positive attitude and demonstrated ability to get along with others.
  • Proficient in Microsoft Suite Applications and strong key boarding skills
  • Demonstrated ability to work within time constraints.
  • Ability to multitask and work multiple assignments throughout a shift.
  • Achieve or exceed performance targets in-line with Goals and Objectives for a CSR role- quality, average handle time and cross sell offer / close rate.
  • Must have flexibility and willingness to move between various shifts, must be available to work in a 365 day / 7 : 00 . - 11 : 00 . environment.
  • Diversity. Equity. Inclusion.Unleashing the power of being unique.We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.At NTT Data what you do matters. Because here YOU can.

    BIND