Report writer Jobs in Nanaimo, BC

Who We Are

For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.

Job Description :

Position Purpose Summary

Responsible for leadership in oversight supervision development and monitoring of program(s) related to social service with a purpose of providing effective efficient safe outreach based rehabilitation operations housing etc. within the framework of the mission and goals of the Social Mission of The Salvation Army and in adherence to related policies and procedures.

The role is a front-line management position which is focused on overseeing Social Services program(s) and assisting the leadership team in managing a facility assisting clients through difficult times and promoting moving towards self-sufficiency.

The incumbent may perform all some or similar range of duties.

Case Management Team Supervision :

• Responsible for the overall daily operation and management team
• Participate and support team in case conferences with partner agencies
• Oversee record keeping and ensure accurate data submission and records are up to date and networking with other service providers for consistent reporting functions
• Ensure Caseworker team develops and maintains client intervention / case management system including accurate up to date and complete documentation to Funders and Salvation Army standards
• Lead weekly case management meetings with team
• Support case workers in developing effective case notes when required
• Participate in management meetings and contribute to revisions to operational policies and procedures
• May participate in meetings with community partners to ensure all referrals for housing are passed to the appropriate housing service provider
• Escalate higher-level issues / concerns to the Leadership team for their guidance / resolution
• Conduct intake and risk assessments when operationally necessary
• Identify service issues / gaps / needs and bring to the attention of the Leadership team
• Provide direction and support in shelter team crisis situations
• Assist Program Manager in disposition of incident reports and support shelter team in accommodations and behavioral strategies.
• Engage in the development of positive shelter culture and of inter-personal relationships that promote dignity and respect
• Provide programming updates to manager of residential services
• Collect and report program stats on a monthly or as needed basis
• Engage verbally and through email with outside agencies regarding client needs
• Assist with statistical reports and other documents for DHQ / THQ / funders
• Oversee accurate comprehensive legible and current client file records
• Update monthly statistical recording and reporting as required

Shelter Supervision :

Team Management :

Other Duties :

FINANCIAL AND MATERIAL MANAGEMENT :

The above responsibilities must be discharged in accordance with The Salvation Armys Mission Statement in a professional manner upholding our code of conduct.

WORKING CONDITIONS :

The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values in a professional manner upholding our code of conduct.

EDUCATION AND EXPEREINCE REQUIREMENTS :

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.

Work in compliance with OH&S Act and Regulations and abide by The Salvation Armys health and safety policies and procedures.

Ability to provide an original copy of a Background Check that is satisfactory to The Salvation Army in its sole discretion is required including Child Check (if appropriate).

Education Qualifications and Certifications :

Experience and Skilled Knowledge :

Skills and Capabilities :

Compensation :

The target hiring range for this position is $48964.51 to $61205.63 with a maximum of $73446.76.

Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.

Required Experience :

Manager

Key Skills

Restaurant Experience,Customer Service,Hospitality Experience,Management Experience,Mediation Experience,Guest Services,Merchandising,Experience with Children,Leadership Experience,Mentoring,Supervising Experience,Neonatal Ventilator

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 48964 - 61205