Registration clerk Jobs in Markham, ON

Job Description

The Patient Access Representative (Bed Allocation / Patient Registration) is a valuable member of the Patient Access team and has a significant impact on the effective operation of the bed management function at Mackenzie Health. In close collaboration with the patient flow team, this position is responsible for the appropriate and efficient placement, transfer, and discharge of both emergency patients and inpatients in a confidential manner. The position is responsible for maintaining the corporate electronic bed board for the organization, providing a central resource for internal and external customers. This position has an integral function in monitoring the timely follow up and completion of daily bed census and preferred accommodations.

Contribute to safe, quality care by :

• Responsible for patient placement based on clinical need and preferred accommodation requests.
• Responsible for patient admissions, discharges, transfers and tracking all patient movement.
• Accountable for monitoring and reporting bed census on a continuous basis.
• Interviews patients and enters precise registration information into electronic medical record (EMR).
• Educates patients on fees associated with visits, when applicable. Obtains signatures and credit card information on electronic billing consent.
• Reviews accommodation census report to ensure that patient has been allocated to the appropriate bed and actions accordingly.
• Coordinates direct admissions with patients and sending / receiving physicians.
• Communicates bed shortages / planning concerns with Manager / PCC, Patient Flow and Shift Managers.
• Attends bed meeting during day shift.
• Training and orientation of new staff.
• Other duties as assigned.

What must you have?

What else do you bring?

Preferably, your profile also includes :

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code.