Product marketing Jobs in Burlington, ON
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Product marketing • burlington on
- Promoted
Product Specialist
STATE STREET CORPORATIONBurlington, Halton Region, Canada- Promoted
Product Engineer
Opta Group LLC.Burlington, Halton Region, Canada- Promoted
Product Coordinator
Evertz Microsystems LimitedBurlington, Halton Region, Canada- Promoted
Events Marketing Consultant
Elby Professional Recruitment IncBurlington, Halton Region, Canada
Product Marketing Manager-Consumer Goods
TELUS Agriculture & Consumer GoodsOntario, Canada- Promoted
Marketing Representative
PuroSystems LLCBurlington, Halton Region, Canada- Promoted
Marketing Specialist
Fruitland manufacturingHamilton, ON, Canada- Promoted
Corporate - Marketing Assistant
GMS CanadaBurlington, Halton Region, Canada- Promoted
marketing specialist
Government of Canada - CentralBurlington, Halton Region, Canada- Promoted
Marketing Advisor
Cuso InternationalHamilton, ON, Canada- Promoted
Product Coordinator
EvertzBurlington, Halton Region, Canada- Promoted
Product Marketing Lead
AffirmHamilton, ON, Canada- Promoted
Marketing Coordinator
Professional StaffingBurlington, Halton Region, CanadaProduct Specialist
STATE STREET CORPORATIONBurlington, Halton Region, Canada- Full-time
Job Description
What are we looking for
Provide functional application technical support to CRD customers in the Fixed Income and Derivative space.
Why this job is important to us
The team you will be joining is part of Charles River Development (CRD), which became a part of State Street in 2018. CRD develops enterprise investment management software solutions for large institutions, including areas such as institutional investment, wealth management, and hedge funds. We launched the first open front-to-back platform, State Street Alpha, in 2019.
What you will be responsible for
- Respond to requests for technical assistance via phone, email, or in person (remotely or on-site).
- Diagnose software issues and recommend appropriate solutions.
- Analyze problems, answer questions, and provide software training.
- Identify and test workarounds for software bugs or deficiencies.
- Research issues related to third-party software.
- Follow standard procedures when responding to customer requests or inquiries.
- Conduct research using available resources and collaborate with other product specialists.
- Contribute to improving support processes and methods.
- Handle sensitive issues affecting customer perception of CRD's support.
- Manage special projects as required.
- Keep detailed logs of customer interactions and prepare resolution reports.
- Perform any other related tasks as assigned.
Education & Preferred Qualifications :
Additional Skills :
About State Street
State Street is a leading custodian bank, asset manager, and asset intelligence company. We provide investment servicing, data & analytics, research & trading, and investment management for institutional clients, with a history spanning over two centuries.
We strive to create a positive work environment with competitive benefits, including medical care, insurance, savings plans, flexible work options, and development programs.
We value diversity and inclusion, actively engaging with our communities, and fostering an inclusive environment for all employees.
Visit www.StateStreet.com / careers to learn more.
Salary Range : $70,000 - $115,000 annually
The salary range applies to the primary location. It may vary if working outside this location.
Job Application Disclosure :
Massachusetts law prohibits requiring or administering lie detector tests for employment. Violations may result in penalties.
State Street's Speak Up Line
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