Police dispatcher Jobs in Surrey, BC

Ready to suit up as a Campus Dispatcher & Safety Officer?

If you are looking for a job where you have significant responsibility, able to overcome challenges, provide first hand solutions and be the first point of contact for safety and security, this is the one for you! The Campus Dispatcher & Public Safety Officer will play a critical role in

ensuring the safety and security of the SFU Burnaby campus. This individual will be responsible for providing emergency dispatch services, responding to incidents, and maintaining a visible security presence across the campus. In this dual role, you will coordinate emergency

response efforts, assist with campus security operations, and ensure compliance with university policies and procedures.

At GardaWorld we provide people with growth opportunities. 30% of our frontline employees are promoted to become part of our operation teams.

We’re growing our ranks in BC! With our wide variety of contracts, we have a position that will accommodate your needs and help you reach your goals.

What's in it for you?

• We offer competitive wages starting at $26.00-$29.00 / hr

This is a casual / on call role with the possibility of moving into part time / full time

Uniform provided free of charge

Opportunities to grow alongside GardaWorld

Continuing education through GardaWorld Campus like Use of Force training

Responsibilities for Campus Dispatcher & Safety Officer

Operate computer software and equipment to quickly and accurately complete tasks under time constraints and pressure

Obtain critical details from callers such as location, nature of the emergency, and any other relevant information accurately and efficiently to dispatch appropriate responders such as campus security, police, medical or fire

Stay composed and focused during high-pressure situations, providing clear, concise communication to both callers and responders.

Adhere to established protocols, policies, and procedures for handling emergency calls, ensuring compliance with legal and safety regulations.

Prepare reports on the calls and incidents handled, documenting key actions and outcomes for record-keeping purposes.

Regularly patrol the campus, including buildings, parking lots, walkways, and other areas to ensure a safe and secure environment for students, staff, and visitors

Investigate and respond to incidents such as disturbances, medical emergencies, fires, theft, vandalism, or other safety concerns on campus.

Enforce university policies and regulations, such as rules regarding alcohol, drugs, smoking, noise, and parking violations.

Serve as a resource for students, faculty, staff, and visitors by providing directions, answering questions, and offering general assistance.

Qualifications for Campus Dispatcher & Safety Officer

Strong judgment and critical thinking abilities to prioritize emergency situations and dispatch appropriate resources.

Proficiency in typing and entering data accurately with typing speed of 45-50 words per minute (mandatory typing test)

Understanding of emergency response protocols, including how to provide guidance (e.g., first aid, CPR) to callers until responders arrive.

Capacity to manage emotionally charged calls, providing empathy and reassurance to distressed individuals.

Ability to handle multiple phone lines, dispatch systems, and tasks simultaneously while maintaining focus.

Ability to work closely with other dispatchers, emergency responders, and law enforcement to coordinate effective responses.

Familiarity with the SFU Burnaby Campus and local area, including streets, landmarks, and neighborhoods, to provide accurate location information during emergency calls.

Valid Occupational First Aid

Valid BC Security License

Must be willing to work shifts, including evenings, weekends, and holidays

Be eligible to work in Canada

SSVAN

GardaWorld : Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.

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