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Patient services representative Jobs in Surrey bc

Last updated: 10 days ago
Representative, HR Consulting Services

Representative, HR Consulting Services

Fraser HealthSurrey, British Columbia, CA
CAD43.66–CAD51.37 hourly
FULL_TIME
Show moreLast updated: 30+ days ago
plumbing and heating services sales representative

plumbing and heating services sales representative

Standard Plumbing & Heating Ltd.Surrey, BC, CA
CAD32 hourly
Permanent
Show moreLast updated: 18 days ago
Financial Services Representative (BCGEU), Part Time - Branch 30

Financial Services Representative (BCGEU), Part Time - Branch 30

VancitySurrey, BC, CA
CAD23.97 hourly
Part-time
Show moreLast updated: 13 days ago
administrative services manager

administrative services manager

Cambria College LtdSurrey, BC, CA
CAD50.5 hourly
Permanent
Show moreLast updated: 18 days ago
office services coordinator

office services coordinator

Woodland DoorsSurrey, BC, CA
CAD28.85 hourly
Permanent
Show moreLast updated: 18 days ago
administrative services manager

administrative services manager

Khalsa SchoolSurrey, BC, CA
CAD50 hourly
Permanent
Show moreLast updated: 18 days ago
customer service representative - financial services

customer service representative - financial services

1262396 BC LTD.Surrey, BC, CA
CAD21 hourly
Permanent
Show moreLast updated: 18 days ago
food services manager

food services manager

PIZZA HUTSurrey, BC, CA
CAD26.5 hourly
Permanent
Show moreLast updated: 18 days ago
manager - marketing services

manager - marketing services

Westland Immigration Visa Services Inc.Surrey, BC, CA
CAD53.85 hourly
Permanent
Show moreLast updated: 18 days ago
supervisor, food services

supervisor, food services

Vera's Burger ShackSurrey, BC, CA
CAD27.5 hourly
Permanent
Show moreLast updated: 10 days ago
administrative services coordinator

administrative services coordinator

Flynn Canada Ltd.Surrey, BC, CA
CAD60000–CAD65000 yearly
Full-time
Show moreLast updated: 18 days ago
janitorial services manager

janitorial services manager

BDS JANITORIAL SERVICES INC.Surrey, BC, CA
CAD34.62 hourly
Permanent
Show moreLast updated: 18 days ago
Dealing Representative

Dealing Representative

CB CanadaSurrey, British Columbia, Canada
CAD70000–CAD85000 yearly
Show moreLast updated: 30+ days ago
maid - cleaning services

maid - cleaning services

Tejinder Singh MatharuSurrey, BC, CA
CAD19 hourly
Permanent
Show moreLast updated: 18 days ago
Bilingual Customer Services Representative

Bilingual Customer Services Representative

4RefuelSurrey, BC, Canada
CAD50000–CAD55000 yearly
Show moreLast updated: 30+ days ago
food services manager

food services manager

White Beach Restaurant Ltd.Surrey, BC, CA
CAD27 hourly
Permanent
Show moreLast updated: 18 days ago
food services manager

food services manager

Hakka KitchenSurrey, BC, CA
CAD30 hourly
Permanent
Show moreLast updated: 18 days ago
administrative services officer

administrative services officer

New Canadian Immigration ServicesSurrey, BC, CA
CAD30 hourly
Temporary + 2
Show moreLast updated: 18 days ago
food services manager

food services manager

The Clayton Pub Ltd.Surrey, BC, CA
CAD30.5 hourly
Permanent
Show moreLast updated: 18 days ago
supervisor, food services

supervisor, food services

Donair DudeSurrey, BC, CA
CAD20 hourly
Permanent
Show moreLast updated: 18 days ago
Representative, HR Consulting Services

Representative, HR Consulting Services

Fraser HealthSurrey, British Columbia, CA
30+ days ago
Salary
CAD43.66–CAD51.37 hourly
Job type
  • Full-time
Job description

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients / clients / residents and families : Reporting to the Leader, HR Consulting Services, the HR Representative provides advice and support to staff and Managers in the displacement and bumping processes and their associated databases and administration. Provides research, analysis and administrative support to displaced / bumped staff, Managers and Human Resources Client Partners, Maintains and keeps current labour relations resources, grievance files and arbitration decisions. Participates in the preparation of essential services documentation and strike contingency plans. Works in collaboration with other Employee Experience teams when planning services and / or addressing joint operational needs. Provides advice and clarification / interpretation of collective agreement articles / language. Primary interactions are with staff and Managers to provide advice and clarification / interpretation of collective agreements. Responsibilities Provides advice, support and education related to the displacement process to Managers, Union representatives and displaced / bumped employees exercising their Collective Agreement rights. Ensures consistent application of reduction and restructuring processes related to displacements, bumping and transfers. Researches, analyses and presents appropriate bumping options to affected staff members based on seniority, skill set, abilities and in accordance with the Collective Agreement. Assists the HR Client Partners and Manager in developing and preparing labour relations documents, such as grievance responses, and investigation scripts. Carries out grievance research; collates and prepares information, calculates liability and processes grievance settlements including liaising with appropriate stakeholders. Responsible for inputting all grievances and relevant information to the grievance database. Generates grievance reports and reviews with HR Client Partners for accuracy. Assists HR Client Partners in the population of essential service documents in preparation for essential service negotiations with the unions; ensures all signed off documents are uploaded to the LRB. Assists HR Client Partners in job action and strike contingency planning including participating in ESOC discussions to ensure M / MS deployment, orientation and scheduling is completed. Assists the HR Client Partners with Extended Work Day Rotation (EWD) submissions. Provides knowledgeable application of the various collective agreements’ language as it relates to displacements. Ensures that high quality HR and displacement / bumping related information is available for decision making. Initiates, maintains and updates computerized and manual record keeping systems including vacancy tracking, labour relations and grievance tracking; produces relevant reports. Maintains and periodically audits resources such as arbitrations, trouble-shooters, CIUs, and practice guidelines Provides confidential administrative support duties to Client Partners including an efficient triage system that precisely identifies customer needs and transfers requests to most appropriate Employee Experience resource as required. Qualifications Bachelor’s Degree in Business Administration with an emphasis on Human Resource Management and two years' recent, related experience, preferably from within the healthcare industry or an equivalent combination of education, training and experience. COMPETENCIES : Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed. Professional / Technical Capabilities Proficiency in the use of personal computers and related software applications. Applies expertise in the interpretation application of human resource practices and relevant collective agreements. Strong decision-making, critical thinking, analytical and problem solving. Utilizes expert investigative and analytical skills to research and analyze documents / data / information in the creation and generation of background information, reports and special projects. Effective and courteous in using both verbal and written communication skills when providing advice and interpretation on displacement / bumping related issues to leadership and staff. A minimum of 40 w.p.m. typing. Physical ability to perform the duties of the position.