Passenger service agent Jobs in Burnaby, BC

Responsibilities

• Oversee all aspects of passenger service operations
• Oversee all operations through contracted services
• Administer staffing for the department through scheduling, deployment and general management of Company and contracted Staff
• Coordinate local operations with all appropriate agencies and organizations as needed
• Oversee all cargo and mail handling
• Check invoices from contractor companies
• Ensure all security and safety measures are being followed by staff
• Perform any passenger service functions as directed by Senior Managers
• Maintain close working relationships with all contractors
• Communicate any issues or problems to necessary parties on a timely basis and troubleshooting as necessary
• Prepare management reports
• Represent the Company as necessary
• Contribute to the personnel decision-making process (i.e. hiring, performance evaluations, salary, promotions, termination, etc.)
• Train Staff as necessary

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