Orthopaedic technician Jobs in Oakville, ON

Purpose of the position Reporting to the IT Director, the incumbent of this position will provide 1st level support to the group's users both at the software and hardware levels. Responsibilities Provide prompt and quality support to users who request the service;Installation, update and maintenance of workstations and mobile devices;Creation and maintenance of technical documentation of the environment;Perform monitoring and maintenance of the systems under his / her responsibility;Participate in the implementation of processes, procedures and policies;Ensure impeccable customer service at all hierarchical levels;Finding solutions to solve complex problems;Maintain the inventory of the computer equipment;Install, maintain and investigate the causes of failures, upgrade hardware and software of web servers;Manage user access;Provide support to the Level 2 technician;Any other related tasks.Education Requirements RELEVANT DIPLOMA IN COMPUTER SCIENCE Technical skillsMINIMUM OF TWO YEARS OF EXPERIENCE IN A SIMILAR POSITIONPROFICIENCY IN WINDOWS 10, WINDOWS 11, WINDOWS SERVER 2016 AND 2019 OPERATING SYSTEMS.EXPERIENCE CONFIGURING DOMAIN CONTROLLERS, ACTIVE DIRECTORYSTRONG NETWORKING KNOWLEDGE (HUBS, ROUTERS, FIREWALLS, ETC.)IP TELEPHONY EXPERIENCEWORKING KNOWLEDGE OF BACKUP TECHNOLOGIESADVANCED ENGLISH WRITTEN AND ORAL COMMUNICATIONEXCELLENT COMPUTER SKILLSPersonal skills PASSIONATE ABOUT TECHNOLOGYRESULTS-ORIENTEDORGANIZED AND RESOURCEFULVERY GOOD AUTONOMY AND TIME MANAGEMENTSENSE OF CUSTOMER SERVICE, RESPECTFULEASE OF DOCUMENTINGVALID DRIVER'S LICENSE