Operations technician Jobs in Fort Saskatchewan, AB

Position Summary :

This position will be responsible for all Administrative / Service functions that contribute to Penske Truck Leasing's success in servicing our customers in a fast paced environment. The candidate selected for this position will be developed by the district leadership team and has regular interaction with all departments in the organization with leadership at both the district and area level. This is an excellent opportunity to gain the necessary experience to advance your career in the Penske organization.

Location : 101 High Plains Pl, Calgary, AB T4A 0W7

Schedule : Monday to Friday, 8 : 00am to 4 : 30pm

Major Responsibilities :

Handle inbound and outbound customer calls expertly

Be able to assist every customer, on every call

Responsible for fuel reconciliation / control

Responsible for electronic accounts payable / control

Responsible for accident rebilling

Assist the service department when required with quarterly inventory, weekly cycle count and parts management

Responsible for processing parts invoices

In service, de-install / transfer units

Assist with review of billing

Assist Sales Team with sales paperwork / contribution information

Asset Management

Review and analyze established Penske operational reports, presenting findings to district leadership

Other projects and tasks as assigned by supervisor

Qualifications :

2+ years of customer service experience required

Associates or Bachelor’s degree strongly preferred

Prior automotive industry experience is preferred

Proficiency with computer, including Microsoft Word, Excel, and PowerPoint are required

Ability to work independently required

Strong written and verbal communication is required

Strong organizational skills and ability to multi-task are required

Bilingual English / French; oral and written communication

Advanced computer skills, including Microsoft Word, Excel, PowerPoint and / or AS400 skills highly desirable, as is the ability to learn other software systems

Regular, predictable, full attendance is an essential function of the job

Work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment and education) is required.

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is committed to the principle of equity in employment

About Penske Truck Leasing / Transportation Solutions

Penske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Penske is committed to the principle of equity in employment.

Job Category : Administrative

Job Function : Administrative Support

Job Family : General Administration

Address : 109 High Plains Pi

Primary Location : CA-AB-Rocky View County

Employer : Penske Truck Leasing Canada Inc.

Req ID : 2416460