Overview
The Operations Manager sits on the leadership team of NAB Pipe. This role supports commercial excellence and operational performance for the business. The successful candidate will improve operational performance by providing leadership and support to the plant operations to achieve all targets, budgets, objectives, and goals focused on safety, productivity, and quality. The Operations Manager supports the business' commercial objectives through focusing on high quality customer service.
Key Responsibilities :
Safety
- Lead Plant efforts for a safe and environmentally-responsible culture.
- Develop and maintain appropriate training programs.
- Lead monthly combined operation safety meetings.
- Oversee development, implementation, and maintenance of safe work procedures.
- Develop, maintain and encourage a safety culture for both employees and on-site contractors.
- Maintain new hire and contractor orientation procedures.
- Zero lost time accidents and medical aids.
- Responsible for results of safety and environmental audits / inspections.
Operational Performance
Supervise daily operations of the concrete pipe plantDevelop culture of an engaged, performance-minded workforceDevelop leadership skills of supervisors and lead handsProject Management of plant improvement and capital projectsEnsure the operation meets the highest practical aesthetic standardEstablish and manage productivity targets to measure / manage performanceDevelop and implement process improvements that increases operational efficiencyPerformance management of all plant staffNew product developmentCoordinate ordering to maintain appropriate raw material inventory. Ensure products meet standards set by QC / Technical / Engineering teamsDevelop, implement, and ensure preventative maintenance program is in placeCommercial Excellence
Understand customers’ product and business requirements based on quality of products and services.Lead team to work with sales to understand and exceed customer demand.Budgets & Reporting
Assist in the development of all budgets, targets, strategies, and objectives and work towards the same.Assist in the preparation of monthly production activity reports and provide accurate explanations for production and spend relative to financial statements.Understanding of costs and cost drivers for the operation. Responsible to appropriately control spend.Assist in the financial justification of capital allocation requests.Relationships with others / jobs :
Reports to the Manager of NAB Pipe.Works closely with Sales team, QC team, Technical / Engineering team, and Operations Managers from other Lafarge operations.Reporting directly to this position are : Production leads, Maintenance lead and Operations Admin.Work co-operatively with Union Representatives.Specific Accountabilities
Safety : performance objective is “Zero” injuries or incidentsProductivity : timely, efficient, cost effective operationQuality : production to specifications laid out by engineering / QC teamLeadership : establish positive working culture and an engaged, motivated workforce. Train, inspire, and develop plant supervisors and hourly employeesQualification Profile
Education and Work Experience :
Engineering Degree or Certified Engineering Technology DiplomaFive years related experience in an Operations capacityProven ability to manage and supervise a staff of 50+ employeesKnowledge & Skills :
People leadership skillsLeadership development of production supervisorsResults focusAbility to grasp technical application of productsMechanically inclinedOperations managementOrganization / planningProblem-solvingDecision making : must be able to make decisions in a timely manner, sometimes with incomplete data and under tight deadlines and pressure.Multi-task, must be flexible and balance shifting priorities to meet deadlines.Detail-oriented, thorough and accurate.As part of our dedicated focus on the health and safety of all employees, a pre-employment medical, including drug and alcohol testing and a criminal record check, will be required.
