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Operation specialist Jobs in Etobicoke on

Last updated: 5 days ago
  • Promoted
Manager eCommerce Operation

Manager eCommerce Operation

MetroEtobicoke, ON, Canada
Show moreLast updated: 18 days ago
recruitment specialist

recruitment specialist

Zone PlacementsEtobicoke, ON, CA
CAD34.5 hourly
Permanent
Show moreLast updated: 18 days ago
Regulatory Specialist

Regulatory Specialist

Stoakley-Stewart ConsultantsEtobicoke, ON
CAD65000–CAD75000 yearly
Full-time
Show moreLast updated: 30+ days ago
marketing specialist

marketing specialist

ASN Plumbing & Heating Inc.Etobicoke, ON, CA
CAD34 hourly
Permanent
Show moreLast updated: 18 days ago
specialist, telecommunications software

specialist, telecommunications software

SLC Canada IncEtobicoke, ON, CA
Permanent
Show moreLast updated: 17 days ago
digital marketing specialist

digital marketing specialist

Premier Fasteners Inc.Etobicoke, ON, CA
CAD33–CAD40 hourly
Permanent
Show moreLast updated: 18 days ago
Accounting Specialist

Accounting Specialist

Home and Community Care Support ServicesEtobicoke, ON, CA
CAD31.46–CAD36.94 hourly
Full-Time
Show moreLast updated: 30+ days ago
Client Account Specialist

Client Account Specialist

Imperial Sales & MarketingEtobicoke, ON, CA
Full-time
Quick Apply
Show moreLast updated: 5 days ago
  • Promoted
Payroll Specialist

Payroll Specialist

Randstad CanadaEtobicoke, Ontario, CA
CAD35–CAD40 hourly
Temporary
Quick Apply
Show moreLast updated: 18 days ago
Purchasing Specialist

Purchasing Specialist

Mattamy HomesEtobicoke, Canada
CAD65000–CAD75000 yearly
Full-time
Show moreLast updated: 30+ days ago
  • Promoted
Payroll Specialist

Payroll Specialist

Technical Standards & Safety Authority (TSSA)Etobicoke, Ontario, Canada
Full-time
Show moreLast updated: 5 days ago
specialist chef

specialist chef

Nimman Thai cuisineEtobicoke, ON, CA
CAD28.5 hourly
Permanent
Show moreLast updated: 18 days ago
technical sales specialist

technical sales specialist

MOBILITY SPECIALTIES INCEtobicoke, ON, CA
CAD35 hourly
Permanent
Show moreLast updated: 17 days ago
technical sales specialist

technical sales specialist

Scorpium Inc.Etobicoke, ON, CA
CAD35 hourly
Permanent
Show moreLast updated: 18 days ago
administrative specialist - medical

administrative specialist - medical

Kingsway Medical CentreEtobicoke, ON, CA
CAD30 hourly
Permanent
Show moreLast updated: 18 days ago
specialist chef

specialist chef

mrakovic meat and deli inc.Etobicoke, ON, CA
CAD34.1 hourly
Permanent
Show moreLast updated: 18 days ago
recruitment specialist

recruitment specialist

SVEN SolutionsEtobicoke, ON, CA
CAD33.75 hourly
Permanent
Show moreLast updated: 18 days ago
recruitment specialist

recruitment specialist

Unique Employment SolutionsEtobicoke, ON, CA
CAD34.5 hourly
Permanent
Show moreLast updated: 18 days ago
Payroll Specialist

Payroll Specialist

ADPEtobicoke, ON
CAD30–CAD39 hourly
Permanent-FT (AC Only)
Show moreLast updated: 30+ days ago
technical sales specialist

technical sales specialist

Brook CromptonEtobicoke, ON, CA
CAD70000 yearly
Permanent
Show moreLast updated: 18 days ago
Manager eCommerce Operation

Manager eCommerce Operation

MetroEtobicoke, ON, Canada
18 days ago
Job description

Position Title : Manager eCommerce Operation

Requisition ID : 40129

Career Group (ADSP) : Administrative

Division : Qc - Stratégie Num. / Commerce en ligne (80069071)

Department : Marketing and e-Commerce

Work Location : METRO ON - 5559 DUNDAS STREET W (#A-DUND)

Province : Canada : Ontario

Position Type : Permanent

Joining our team has its advantages :

  • Flexible working hours to promote work / life balance
  • Hybrid telework
  • Flexible group insurance plan from day one
  • Very competitive pension plan
  • Generous vacation policy
  • Weekly pay
  • Employee and family assistance program
  • Free parking
  • Professional development opportunities
  • Several ED&I programs and initiatives
  • EV charging stations

SUMMARY :

The Manager eCommerce Operation is responsible for ensuring that department standards are maintained, for helping with training and opening of new stores, and for offering support to Store Managers in the respective operational area.  This position is also responsible for the set-up of all new department initiatives in stores for assigned territory. The Manager will supervise and offer technical support in administrative and operational tasks of ecommerce department to help maintaining excellent customer experience.  The manager will also, help in setting up recommendations / solutions to improve department efficacity and customer service excellence.

SPECIFIC RESPONSIBILITIES :

  • Support the eCommerce Director in launching new tools and processes in store for assigned territory
  • Responsible for set-up of new site and renovations
  • Support the eCommerce department to offer excellent customer satisfaction and help in finding new tools / solutions to improve customer satisfaction
  • Work with the Store Managers, Assistant Store Managers and eCommerce Director in identifying and correcting operational weaknesses in the department
  • Conduct continuous review of customer needs and competitive activity in the market.
  • Support Store Management in developing store employee skills, including technical, leadership and customer service
  • Execute new practices, test new tools, new activities and provide feedback
  • Execute follow-up on KPI (Labour scheduling, missing item, quality controls, customer satisfaction) for store under his / her responsibility
  • Review, track, and report on applicable department audits
  • Build and track, with the help of the eCommerce team new reference / procedure documents for Store Managers
  • Follow all Company policies and procedures, government regulations, Health & Safety, and Food Safety regulations, as well as compliance with collective agreements.
  • Build new training programs for every key role within the eCommerce department keep them up-to-date; Assist with training coordination for new employees
  • Support the eCommerce Director in different presentations (quarterly conferences, other)
  • Help in searching / developing succession planning for assigned territory
  • Help in achieving annual eCommerce budget / business plan
  • Other duties as may be assigned by Operations Management
  • Observe and identify opportunities within eCommerce, to reduce costs while also improving operational and customer experience.
  • Track objectives and execute plans to ensure they are met.
  • Work with multi-banner teams to support and launch new program initiatives.
  • Lead senior / executive level meetings alongside and in absence of Director.
  • Plan, execute and control multiple projects at one time.
  • Lead and mobilize the eCommerce operations team in their development and achievement of objectives.
  • Manage and develop eCommerce technician.
  • QUALIFICATIONS :

  • College diploma or University Degree, or other appropriate certification
  • 5 -7 years relevant knowledge and experience
  • Intermediate computer skills – working knowledge of Microsoft Office, SAP and BDMS an asset
  • Knowledge of SwedaMart an  requirement (and various eComm hardware / software)
  • Priority and change management.
  • Highly organized and sense of responsibility
  • The responsibilities and relationships assigned to this role may change as is necessary to achieve Metro's business objectives.

    METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers. We will consider qualified applications from all walks of life to build the best team.

    We encourage you to let us know if your current condition requires accommodation in the recruitment process so that we can accommodate you.

    Please note that we will only contact those whose applications are selected.

    We respectfully request that agencies do not contact us or send us unsolicited applications.