Online transcription Jobs in Richmond, BC

Overview :

Providing our clients with exceptional service is the foundation of our business. The Transcription Services Specialist, Court Services, plays a pivotal role in managing all aspects of preparing appeal transcripts and briefs for the provincial Court of Appeal.

This is a temporary role; expected to last 2-6 months (depending on business needs)

What you'll do :

• Preparing appeal transcripts, books, factums and briefs for the British Columbia Court of Appeal
• Preparing rulings and reasons for judgment for the British Columbia Supreme Court
• Preparing audio files for transfer using software such as Hightail
• Accepting and coordinating transcription orders as needed
• Providing clients with estimates for transcription orders as needed
• Receiving, downloading, and reviewing audio, paperwork, and other files
• Assigning work to transcriptionists and ensuring that transcriptionists have access to audio, paperwork, files, and templates to complete transcription work as needed
• Work collaboratively with Veritext colleagues, exhibiting Veritext Values
• Ensure that all client (internal and external) communications are handled in a professional, timely and courteous manner
• Communicate necessary information timely, accurately and effectively, and report incidents to management
• Welcome new projects and ideas; continuously work to enhance job knowledge while bringing value to role
• Take ownership of your work; follow-thru until final resolution

Who you are :

Veritext is committed to cultivating a vibrant community based on collaboration, innovation, creativity and belonging where every individual, regardless of background, identity, or experience, feels valued, respected, and empowered. At Veritext, these differing perspectives are not only accepted but celebrated. We embrace diversity, equity and inclusion and aim to employ qualified individuals of the greatest ability without discriminating based on race, color, religion, national origin, age, sex, physical or mental disability, medical condition (including pregnancy), gender identity or expression, sexual orientation, marital status, veteran status, or any other legally protected group status. Simultaneously, our dedication to sustainability, transparency, responsible environmental stewardship, and meaningful social engagement aims to create long-term value for our employees, clients, partners, and communities while contributing to a more resilient and equitable future.