About the Team : Reporting to the Personal Shopping Associate Manager the Associate Online Personal Stylist is responsible for supporting the Personal Shopping team to provide a hightouch personal styling and shopping experience. The ideal candidate will answer high value customers requests in real time develop a supporting relationship with the Online Personal Stylists client base and source product information for both the Personal Shopping and Customer Care teams.
Why Join Us :
- Develop a supporting relationship with the Personal Shopping teams client base act as point of contact in the absence of the Personal Stylists.
- Assist Personal Stylists with client returns and rush orders organize and follow up with items on hold and special orders assist stylists with moving reserved inventory.
- Assist Online Personal Stylists with inperson fitting sessions consignment orders and product pulls and conduct internal follow ups after order is completed.
- Support Online Personal Stylists by compiling personalized recommendations based on customer profiles and seasonality.
- Preparing product decks and style edits for exclusive capsules that Online Personal Stylists can use as support for preselling.
Qualifications :
How To Excel In This Role :
A minimum of two years experience in a customer service or sales associate role.Styling experience will be considered as an asset.Excellent written and verbal communication skills in French and English.Fluency in Korean will be considered as a strong asset.What Sets You Apart :
Customeroriented with exceptional problemsolving skills.Excellent organizational and time management skills.Ability to manage priorities in a fastpaced environment.Ability to quickly identify customer personality and style.Additional Information :
Perks And Benefits :
Extended health and dental benefits including comprehensive mental health programs and coverage.Parental top up program.Generous Employee Discount.Access to telemedicine and employee and family assistance program.Savings and retirement plan matching contributions.Gender Affirmation Coverage.Opportunity to work with cutting edge technologies and an innovative team thats pushing the boundaries of technology.SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations let us know. We will do our best to accommodate you!
LIHybrid Hybrid remote / inoffice
Remote Work : Employment Type :
Fulltime
Key Skills
Time Management,Customer Service,Computer Skills,Retail Sales,Pricing,Eyelash Extensions,Hair Styling,Cosmetology,Guest Services,Training & Development,Barbering,Writing Skills
Vacancy : 1