Waterford Search Selection AdvisoryBritish Columbia / Quebec
Full-time +1
Field Service Technicians provide customers with maintenance and repair assistance of CNC machine tools and automation systems on site or by telephone.
They establish and build exemplary communicati...Show moreLast updated: 30+ days ago
Regional Field Sales Manager - West
Portfolio GroupBritish Columbia
Permanent
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Your primary responsibility will be t...Show moreLast updated: 30+ days ago
Promoted
Project Engineering Co-Op (Canada to USA)
BarnardBritish Columbia, Canada
Full-time
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Novarc Technologies Inc. Board Director
BoydenBC, CA
Full-time
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Tŝilhqot’in National GovernmentWilliams Lake, British Columbia, Canada
Full-time +2
Williams Lake BC and six Tilhqotin Communities.The Tilhqotin National Government (TNG) is the official First Nations government serving the Tilhqotin Nation.
TNG is located in Williams Lake British ...Show moreLast updated: 30+ days ago
Promoted
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ICON Strategic SolutionsBritish Columbia, Canada
Remote
Full-time
ICON plc is a world-leading healthcare intelligence and clinical research organization.We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join u...Show moreLast updated: 30+ days ago
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ESTÉE LAUDER CompaniesBritish Columbia, Canada
Full-time
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Tolko IndustriesWilliams Lake, BC, CA
Full-time
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Job Posting Title Field & Infusion Nurse (RN & LPN) - Future Opportunities
Innomar StrategiesNorth Okanagan, BC
Remote
Full-time
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Show moreLast updated: 30+ days ago
Integrated Vegetation Management Technician
Wright Canada Holdings LtdWilliams Lake, British Columbia
Full-time +1
The Integrated Vegetation Management Technician is responsible for promoting awareness of invasive species and integrated vegetation management practices on behalf of our clients and collects data ...Show moreLast updated: 30+ days ago
Promoted
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Lake Excavating Ltd.Williams Lake, BC, Canada
Full-time
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Promoted
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AVASO Technology SolutionsWilliams Lake, BC, Canada
Full-time
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Promoted
Tire, Brake and Alignment Technician
Kal TireWilliams Lake, BC, Canada
Full-time
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Promoted
Field Technician – Forest Disturbance
British Columbia Conservation FoundationWilliams Lake, BC, Canada
Full-time
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Structural Field Engineer
TRS Staffing SolutionsCanada, , British Columbia
Full-time +1
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Arterra Wines Canada, Inc.British Columbia
Full-time
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Shackleton Duke GroupBritish Colombia, Canada
Full-time
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Field Service Technician- Heavy Equipment Mechanic
Sandvik Mining and Rock Solutions is seeking a.At Sandvik, we offer you a world of opportunities.Our diverse businesses and global network enable you to explore your potential and thrive.We recogni...Show moreLast updated: 30+ days ago
Sr. Cell Therapy Account Manager (CTAM) – AB / SK (Field based)
Kite, a Gilead Company, is a biopharmaceutical company that is engaged in the development of innovative cancer immunotherapies.
We are helping change the paradigm of cancer treatment and we are revo...Show moreLast updated: 30+ days ago
Waterford Search Selection AdvisoryBritish Columbia / Quebec
30+ days ago
Job type
Full-time
Permanent
Job description
Field Service Technicians provide customers with maintenance and repair assistance of CNC machine tools and automation systems on site or by telephone. They establish and build exemplary communication and customer service relationships with customers and distributors. The individual manages difficult customer situations in a positive manner, responds promptly to customer needs and solicits customer feedback to improve service.
Other tasks will include :
Travel to customer sites to completely diagnose and repair machine tools.
Competently diagnose and repair machine tools at customer site
Install machine tools to OEM specifications and demonstrating as required
Provide telephone support relating to service and part issues
Identify and order spare parts
Accurately complete service-related reports
Train customers on machine tool functionality and service-related issues
Support other departments as required including sales process
Train new staff in the repair of machine tools
Represent the company in a courteous and professional manner
Successfully participate in product-related training
Comply with targets and quotas
Other duties as assigned Minimum Requirements :
Good verbal and written communication skills with exceptional customer service orientation
Must be able to interact and effectively communicate in person and over the phone with people at all levels of an organization
Proven ability to read mechanical drawings, electrical schematics, and sequence (PLC) ladder diagrams
Basic computer literacy and working knowledge of MS Word, Excel, and Outlook
Must be adaptable to changes in the work environment; manage competing demands and able to deal with frequent change, delays or unexpected events
Minimum of 65% travel in multi-province region; drive or fly, depending on distance. Employee is expected to work at the Technical Center when not visiting customers.
A valid driver’s license. A copy of a current driver’s abstract may be requested.
Physical Demands :
Exposure to manufacturing / machining environments and related hazards which may include noise, electricity, chemicals, heavy equipment, and other automated and manual machinery. Work Environment :
8 hour work schedule with overtime as necessary. Frequent : standing, walking, bending, stooping, lifting heavy parts, pushing, and pulling, repetitive foot, leg, hand, arm, shoulder, and torso movements.