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Customer Experience Specialist.PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products.
We are proud to work with our distributor network across the...Show moreLast updated: 30+ days ago
Poste : opérateur de machines laser avec expérienceLieu de travail : LavalSalaire : de départ entre 22 $ et 30 $ l'heureHoraire : jour Nous sommes à la recherche de notre prochain opérateur de mach...Show moreLast updated: 30+ days ago
Dans ce rôle tu assureras la gestion de lexpérience client et tu assureras le leadership nécessaire à faire vibrer la mission et vision de St-Hubert à tous les membres de léquipe et à faire vivre u...Show moreLast updated: 7 days ago
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify.
No Data Entry experience needed.Data Entry Clerk Work From ...Show moreLast updated: 2 days ago
Spécialiste de l'expérience-client.Nous sommes bien plus que votre restaurant du coin.Saviez-vous que d'un océan à l'autre, nous servons nos délicieux produits à plus de 2,5 millions de clients dan...Show moreLast updated: 30+ days ago
Employment Type : Regular Full-Time.Language : English is required, French is an asset.Additional Information : This / these role(s) is / are currently vacant.
We are a leading Canadian financial services ...Show moreLast updated: 2 days ago
Tink est à la recherche d’un directeur ou d’une directrice de l’équipe Création alliant vision stratégique, sens de l’innovation et leadership mobilisateur, afin de faire rayonner la créativité, la...Show moreLast updated: 19 days ago
Working online with ClubShop Rewards means working alongside a reliable, modern, and dynamic company, serving consumers and companies all over the world.
ClubShop Rewards has been offering a serious...Show moreLast updated: 30+ days ago
QC-Mega Centre Notre Dame (1642).Rue Desserte Ouest, Laval, QC H7X 4C9, Canada (CA).Il incombe au Chef d'équipe, expérience client de superviser tous les mondes de laire de vente dun magasin Sephor...Show moreLast updated: 29 days ago
Titre : Technicien aux comptes payables.Salaire : 55-70K$ / année, selon l'expérience.Horaire : Possibilité de 3-4 ou 5 jours / semaine.
Une entreprise en croissance dans le domaine de la construction re...Show moreLast updated: 12 days ago
T’es le genre de personne qui inspire.Tu veux aussi voir tes efforts se traduire en résultats concrets? Il faut qu’on se jase!.
SuperCentre St-Jérôme Auto Dépôt,.Léveillé Carbur, est à la recherche....Show moreLast updated: 26 days ago
Do you excel at turning complex technical workflows into simple, elegant product experiences? Are you energized by designing in an ever-changing, high-stakes cybersecurity environment? Join our Use...Show moreLast updated: 1 day ago
Offre d'emploi : Agent(e)-conseil - Expérience membre et client Tu rêves d'une carrière dans le domainefinancier avec de réelles possibilités d'avancement ? Umanico est à la recherche d'Agent(e)s-...Show moreLast updated: 30+ days ago
Représentant – Expérience Client.Le représentant-Expérience client agit comme pivot de communication entre les clients, les techniciens, les sous-traitants et les équipes internes.Il prend en charg...Show moreLast updated: 30+ days ago
It's fun to work in a company where people truly BELIEVE in what they're doing!.Responsable de l'expérience Client.Opportunités de gestion de la vente au détail.
Harry Rosen est un détaillant de vêt...Show moreLast updated: 30+ days ago
VOUS DÉSIREZ TRAVAILLER DANS : .Une entreprise en pleine croissance, qui valorise le travail en équipe et la co-création.
Une équipe vraiment fantastique avec des projets variés, créatifs et inspiran...Show moreLast updated: 23 days ago
Nous consacrons nos efforts à créer des expériences et à raconter des histoires et nous sommes toujours à la recherche de gens brillants, énergiques et axés sur le service à la clientèle pour nous ...Show moreLast updated: 30+ days ago
Discover The System MyLeadBiz That’s Helping Newbies Earn Daily.Turn free traffic into $100+ per day with this beginner-friendly biz opp strategy.
No product or tech skills n...Show moreLast updated: 11 days ago
L'entreprise est né d’un constat simple : l’industrie des portes et fenêtres ainsi que du CVC manquait de rigueur et de transparence.
Avec 15 ans d’expérience sur le terrain, nous avons redéfini les...Show moreLast updated: 30+ days ago
- Promoted
Customer Experience Specialist
Protective Industrial ProductsLaval, QC, CanadaFull-time
- Promoted
Opérateur de machines laser avec expérience
Services de Gestion Quantum LtéeLaval, Quebec, CanadaPermanent
NOUVEAU Gérant.e de l'expérience client
Groupe St-HubertLaval, Quebec, CanadaFull-time
- Promoted
Data Entry Clerk (Remote) - No Experience Required
ApexFocusGroupBlainville, CanadaRemote
Full-time +1
Guest Experience Leader
McDonald'sLaval, Quebec, CanadaFull-time
Advisor Experience & Engagement Specialist
Co-operatorsLaval, QC, CAFull-time
Directeur / Directrice création d’expérience numérique
Tink Profitabilité NumériqueLaval, QcFull-time
Earn automatically with your 3D Mall.Activate it for $19.90.This is work from home online with guaranteed earnings.No experience required.
ClubshopLaval, QuebecRemote
Full-time
Chef d'équipe expérience client
SephoraLaval, QC, CAFull-time
Technicien aux payables - Expérience construction
Randstad CanadaLaval, Québec, CAPermanent
Quick Apply
F&I / Directeur Services financiers (avec expérience)
Groupe CarburBlainville, QCFull-time
- Promoted
Senior User Experience Designer
Akamai Technologies GmbHAhuntsic North, caPermanent
- Promoted
Agent(e)-conseil - Expérience membre et client
UmanicoRosemère, Quebec, CanadaPermanent
Représentant expérience Client Laval
GSF CanadaLaval, QC, caFull-time +1
Quick Apply
Responsable de l'expérience Client / Client Experience Leader
Harry RosenLavalFull-time
- Promoted
Designer Graphique - 8 ans d'expérience+
Cyclone Design CommunicationsRosemère (Laurentides), QC, CAPermanent
Responsable des activités client, Expérience omnicanal / Customer Operations Leader - OMNI Experience
IndigoLaval, QC, CAFull-time
Work From Home Fast & Serious 100% Free - No experience
Clubshop | USLaval, QuebecRemote
Full-time
Frigoriste d'expérience
Confort Prestige4830 Chem. Martin, Terrebonne, QC J6X 0B2, CanadaFull-time
- Leamington, ON (from $ 34,613 to $ 175,500 year)
- Terrebonne, QC (from $ 47,072 to $ 159,693 year)
- Mission, BC (from $ 39,000 to $ 118,560 year)
- Amherstburg, ON (from $ 87,750 to $ 117,000 year)
- Val-des-Monts, QC (from $ 57,506 to $ 116,990 year)
- Owen Sound, ON (from $ 45,000 to $ 114,402 year)
- Sault Ste. Marie, ON (from $ 46,800 to $ 109,431 year)
- Parry Sound, ON (from $ 45,000 to $ 106,746 year)
Customer Experience Specialist
Protective Industrial ProductsLaval, QC, Canada30+ days ago
Job type
- Full-time
Job descriptionExcellent communication and interpersonal skills Strong operational skills as well as an ability to manage multiple tasks simultaneously while meeting tight deadlines Demonstrate a strong commitment to customer service Be attentive to customer requests Ability to effectively handle stressful situations Minimum of 5 years customer service experience Competency and knowledge of Microsoft Office software (Word, Excel, PowerPoint, Outlook) Experience in working with an ERP system to manage and update relevant business data accurately Experience with working in a fast paced environment, with time management skills and high level of organization.
Job Description
Job Description
JOB TITLE
Customer Experience Specialist
DEPARTMENT
Customer Experience
LOCATION
Laval, QC Canada
COMPANY SUMMARY
PIP Global Safety (PIP), a leader in global safety, is a global supplier and manufacturer of PPE products. We are proud to work with our distributor network across the world to provide safety professional with the right PPE products and solutions. With nearly forty years of experience in PPE and a dedicated team of professionals, you can count on us to be there for you.
JOB SUMMARY
The Customer Experience Specialist provides high-quality customer support and problem resolution utilizing telephone, email, and chat technologies. This position is responsible for order entry and managing general customer concerns which may include mis-shipments, returns, and pricing discrepancies; escalating as needed to ensure issues are handled in a timely manner.
The Specialist performing at this level will be required to utilize skills from training, education, or experience to fulfill their daily responsibilities. In addition, this role will be working in a team environment, working to maximize individual and overall team performance.
Work schedule for this position is from 11am to 8pm (EST) to ensure coverage for our West Coast customers.
RESPONSIBILITIES
- Manage calls from customers, salespeople and end users
- Respond to emails on customer inquiries, product information, order statuses and end user questions
- Accurately enter and process customer orders in the ERP system in a timely manner
- Generate quotes for customers
- Develop and maintain a knowledge base on evolving product offerings
- Provide excellent quality customer service by building relationships with existing and business customers
- Proactively resolve customer issues
REQUIRED SKILLS FOR SUCCESS