Network technician Jobs in Fredericton, NB

ROAR is a purpose-driven technology company dedicated to cultivating safer workplaces. Our patented technology protects at-risk workers from harm using bi-directional panic alarm technology for pinpoint accuracy. We leverage hardware and software to provide hotels and healthcare facilities with the ability to supply staff with wearable panic buttons that summon help with one touch of a button.

Our technology has helped workers with serious injuries, harassment, medical emergencies, de-escalating tense situations, and more. We are a certified B-Corporation, meeting the highest standards of verified social and environmental performance, public transparency, and legal accountability to balance profit and purpose.

Our system has prevented violence for both workers and guests. Examples include :

• A housekeeper used her ROAR button to get help for a female guest who was being physically beaten by her partner. The manager was able to stop the incident and the abusive husband was reported to the police.
• A strange man who was not staying in the hotel rode the elevator with a guest who used their key card to gain access to their floor. He hid in a linen closet and attacked one of the female employees when she walked in, beating and choking her. Fortunately, she activated her ROAR button to get hotel security to her exact location. Help arrived quickly, and he was apprehended and turned over to the police. More importantly, she was provided with first aid and has recovered, grateful it was not worse.
• Nurses and clinicians point to their buttons as a de-escalation tool when a patient is being aggressive or unruly.
• Nurses have also leveraged the button to get help quickly when a patient falls.

History of ROAR

The company started in 2014 by empowering women with one of the first safety devices built as a fashionable and wearable alternative to existing self-defense tools. In addition, we invested a portion of the proceeds into empathy education to help get to the root of reducing attacks in the first place. ROAR became a market leader in 2017 with sales in over 45 countries and distribution through Amazon, Target, and Urban Outfitters. We received press coverage from Mashable, MTV News, the NY Times, and we won product and technology awards – Top 10 Wearable Companies by Entrepreneur Magazine, Technology Startup of the Year, and others.

In 2018, we parlayed our personal safety experience and technology expertise to focus on workplace safety starting with the hospitality industry. We did so after seeing the staggering number of housekeepers who experience sexual harassment or at more at risk to be injured due to their nature of their work. Hotel panic button legislation started to sweep the Country, and we recognized a clear need for a wearable panic button solution that works in any type of building to ensure the safety and protection and staff, as well as providing a cost-effective option to employers who wanted to meet mandates and take care of their greatest assets.

We expanded into behavioral health in 2021 after drug addiction centers, counseling offices, and health centers started reaching out to us to help them tackle the record-breaking number of assaults and workers comp claims they were facing during the worst labor shortage and significant challenges in recruiting and retaining staff.

The IoT Network Design Specialist is a dual position reporting to the VP of Customer Operations, this role has direct influence and works intimately with other cross functional departments. The successful candidate is responsible for the design of Bluetooth networks as well as assisting with the management of customer success duties as needed.

This role will work closely with the Sales and Implementation team on ensuring designs are in line with ROAR’s product specs and meeting customer requirements. Additionally, this role will assist with the outreach to customers post product implementation ensuring customer interaction with product is meets customer needs.

You'll enjoy working at ROAR if you like the idea of working at a purposeful company helping to keep people safe, you are self-motivated, you focus on high-quality results, you have an ownership mentality, and you enjoy learning new technologies.

What You’ll Be Doing

Product Design

Customer Success

Required Skills

Qualifications

Compensation and Benefits

Don’t meet every qualification? Studies have shown that women and people of color are less likely to apply to jobs unless they meet all the requirements defined. At ROAR, we are dedicated to building a diverse, inclusive, and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply regardless. You may be just the right candidate for this or other roles.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All are welcome here.

At ROAR, being inclusive is very important to us. Regardless of race, age, ethnicity, sexual orientation, gender identification, or background.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at peopleops at roarforgood dot com to request accommodation.

About the company

ROAR AlwaysOn is the most reliable workplace panic button system to assure staff are safe no matter where they are.

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at [email protected] or 407-000-0000.

Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.

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