Medical office receptionist Jobs in Carleton Place, ON

BUILD YOUR CAREER AT BLACK & MCDONALD

Black & McDonald is an integrated, multi trade service provider that safely delivers high quality construction, facilities management, and technical solutions. We are a family-owned and family-run company that employs thousands of highly skilled and talented professionals across North America. With 100+ years of diverse market experience, we are a forward thinking organization with a strong track record of delivering operational excellence and customer-focused solutions that stand the test of time.

ABOUT THIS CAREER OPPORTUNITY

Black & McDonald's Facility Management & Operations team is expanding! We are seeking committed, collaborative professionals who are eager to contribute to a hardworking and innovative team. We currently have an AWR Coordinator position available in the Ashton, Ontario area.

The AWR Coordinator position typically reports directly to the AWR Manager or designate. This role will be responsible for the execution and coordination of Additional Work Requests (AWRs), ensuring projects are scheduled, tracked, and delivered efficiently, and fully prepared for billing

Responsibilities include but are not limited to:

• Create and manage AWR work orders throughout the project lifecycle
• Coordinate internal teams and subcontractors to meet project schedules and milestones
• Ensure site readiness, including access, sequencing, and logistics
• Support the AWR Manager with tracking project progress and providing regular status updates to stakeholders
• Support the AWR Manager in validating scope execution and ensuring all deliverables are completed
• Compile project documentation including service reports, field tickets, and certifications
• Monitor WIP and support the AWR Manager in ensuring AWRs are completed within the scheduled period
• Prepare and submit draft billing packages for client review
• Move completed work to billing-ready status and coordinate with Billing team
• Other administrative duties as required

COMPETENCY REQUIREMENTS

• Change Orientation
• High Attention to Detail
• Communicates Effectively
• Continuous Learning
• Customer Focus
• Holds Self and Others Accountable
• Problem Solving and Innovation
• Teamwork and Collaboration
• Values and Respects Others
• Maximizes Business Performance and Team Effectiveness

EDUCATION REQUIREMENTS

• College diploma or university degree in Business Administration, Facilities Management, or a related field (or equivalent experience)
• Facilities Management or project management certifications (e.g., FMP, PMP) are considered assets

WORK EXPERIENCE REQUIREMENTS

• Minimum 2–3 years of experience in facility management, service coordination, or operations support roles
• Experience working within contract-based or KPI-driven environments is considered an asset

SKILLS, ABILITIES, AND OTHER REQUIREMENTS

• Strong written and verbal communication skills, with the ability to coordinate across multiple stakeholders
• Highly organized with demonstrated planning, scheduling, and prioritization capabilities
• Strong attention to detail with a focus on accuracy and compliance
• Ability to work independently in a fast-paced, multi-tasking environment
• Working knowledge of facility management or service delivery environments
• Proficient in Microsoft Office Suite and work order management systems (CMMS, JDE experience considered an asset)

Due to contractual requirements, candidates must be Canadian Citizens who are able to obtain and maintain a Secret clearance (Canadian Citizen with 10 years of continuous residency within Canada).

Black & McDonald welcomes and encourages applications from persons with accessibility accommodation requirements. Accessibility accommodation is available upon request for candidates taking part in all aspects of the recruitment and selection process.

If you are an existing Black & McDonald employee, please notify your supervisor of your interest and intent to apply before applying.