About our client

Our client is a recognized leader in the industrial and technical services sector. With a team of experienced professionals, the company supports its clients in achieving operational excellence, improving performance, and meeting evolving business objectives.

The organization is known for its structured approach, strong expertise, and commitment to delivering high-quality solutions tailored to client needs. By combining industry knowledge with efficient processes, it builds lasting partnerships and contributes to the long-term success of its clients.

The company benefits from a global presence and a diversified portfolio of services across various industries. This broader network enables the sharing of best practices, innovation, and continuous improvement.

They foster a culture centred on collaboration, professional development, and high standards in health, safety, and operational performance.

Description

Reporting to the Global Managing Director, the Managing Director is responsible for the overall leadership and performance of the regional entity, ensuring alignment with the strategic direction and policies defined by Senior Management.

The incumbent oversees all operational, commercial, and administrative activities, ensuring the achievement of business objectives while maintaining high standards of efficiency and service delivery.

This role ensures full compliance with applicable laws and regulations, as well as adherence to internal quality systems and contractual commitments with clients.

Acting as a key representative of the organization, the Managing Director manages relationships with major clients operating under complex governance structures and ensures appropriate alignment between customer expectations, contractual commitments, and company policies.

Main Responsibilities

Commercial Leadership

• Drive strategic initiatives to support growth, innovation, commercial development and operational transformation, including business planning, budgeting, and performance monitoring
• Identify gaps between forecasts and actual results and implement corrective actions
• Oversee bidding processes, validate commercial and technical proposals, and negotiate contracts with clients
• Build and maintain strong relationships with clients, partners, and subcontractors
• Supervise the Business Development function and ensure alignment between business activity and revenue recognition
• Ensure compliance with organizational guidelines regarding financial and customer management policies
• Manage and develop relationships with key clients and strategic accounts, including coordination with customer company standards, procurement organizations, and multi‑level decision makers
• Engage with external stakeholders and regulatory bodies when required, in coordination with senior leadership and in compliance with applicable regulatory frameworks.

People & Organizational Management

• Provide overall leadership and management of branch staff, including performance management, workforce planning, and day-to-day operations
• Oversee all HR-related matters in collaboration with HR leadership
• Lead salary discussions and collaborate with internal stakeholders and legal advisors when required
• Define and support training and development plans; conduct or contribute to performance reviews
• Ensure compliance with applicable regulations, internal policies, and administrative requirements
• Support onboarding and development of new employees when required

Operational Oversight

• Coordinate all branch activities to ensure efficient and client-centric service delivery
• Ensure adequate allocation of human and material resources to meet operational needs
• Oversee administrative functions, budget tracking, invoicing validation, and resolution of financial disputes

Asset & Resource Management

• Define and manage the resources and operational capabilities (investments, inventory, maintenance) in alignment with corporate guidelines
• Approve purchases within established approval limits and ensure availability of required tools and materials
• Ensure all equipment is properly maintained, compliant, and fit for use

Budget Management

• Oversee accounting activities, cash flow, and financial performance of the branch
• Engage with financial and tax advisors, and manage relationships with banking partners in coordination with senior leadership

Operational Excellence

• Define and implement Health & Safety and Quality policies and objectives in line with corporate standards
• Ensure compliance with regulatory requirements and client expectations, including compliance with applicable regulatory and industry requirements applicable in Canada and the United States.
• Drive risk mitigation initiatives and monitor operational and safety standards performance.
• Collaborate with clients and regulatory bodies, and actively contribute to audits and continuous improvement initiatives
• Promote a strong culture of safety, quality, and customer satisfaction

Required Qualifications

Education

• University degree in a relevant field (industrial engineering, mechanical engineering, etc.)

Professional Experience

• A minimum of 15-20 years of pertinent experience in multi-site management or regional leadership, ideally in technical or industrial services

Skills

• Excellent command of business development, budgeting, financial oversight, and contract negotiation
• An in-depth understanding of the professional environment, applicable laws, regulations, and compliance requirements
• Proven ability to drive operational effectiveness and implement corrective actions aligned with business objectives
• Solid project management expertise, with the ability to coordinate resources, priorities, and execution effectively
• Proficiency in computer tools and business systems relevant to branch and operations management
• Effective communication, negotiation, and stakeholder management skills across internal and external interfaces
• Commitment to health, safety, environmental, quality, and customer satisfaction standards
• Excellent communication skills, both verbal and written (French and English)

Specific Abilities

• Demonstrated leadership and people management capabilities across commercial, operational, administrative, and support functions
• Ability to drive initiatives that enhance organizational effectiveness and performance
• Sharp analytical mindset with the ability to synthesize complex information into actionable insights
• Excellent collaboration skills with the ability to foster teamwork across functions
• Demonstrated ability to lead and deliver complex projects with rigour and structure
• Outstanding verbal communication and presentation skills
• High adaptability in a fast-paced and evolving environment
• Strong interpersonal skills with the ability to build and maintain relationships at all levels
• Clear, strategic, and impactful communication with diverse stakeholders

Follow TALINKO on LinkedIn

Only the people selected for an interview will be contacted. We support the principle of employment equity.

TALINKO is a recruitment firm of middle and senior executives also offering support in recruiting members of the board of directors or advisory committee. We operate in different business sectors.

Please note that the masculine is used to lighten the text without prejudice against the feminine form.