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Mail carrier • cambridge on
Agent Operations Specialist
Challenger Motor Freight IncCambridge, Region of Waterloo, CAlong haul truck driver
Omega Trans CarrierKitchener, ON, CAAccounts Payable Clerk
CB CanadaKitchener, Ontario, CanadaOperations & Logistics Administrator - 12-Month Contract
Stanley Black & Decker, Inc.Kitchener, Region of Waterloo, CALogistics Specialist (12m Maternity Leave Contract)
Diva InternationalKitchener, Ontario, CanadaAgent Operations Specialist
ChallengerCambridge, ON, Canada- New!
Business Development Consultant
Regroup Beyond BenefitsCambridge, Region of Waterloo, CAMaterial Handler
SeptodontCambridge, Region of Waterloo, CAEngineering Manager
Atlantic Industries LimitedCambridge, Region of Waterloo, CARural and Suburban Mail Carrier, On-call Relief
Canada PostCambridge, Region of Waterloo, CA- Promoted
Agent Operations Specialist
Challenger Motor Freight Inc.Cambridge, ON, Canada- New!
Trailer Mechanic-Body Shop
Charger Logistics IncCambridge, ON, CABilingual Contracting Specialist (Insurance) - Flexible Work Arrangement Across Ontario
Financial HorizonsFlexible Work Arrangement Across Ontario, CanadaTransportation Planner
Dare Foods Ltd.Cambridge, Region of Waterloo, CAReceptionist
Brandt Group of CompaniesAyr, ON, CAReceptionist Ayr, Ontario, Canada
Medisca Pharmaceuticals Inc.Ayr, ON, CAWireless Sales Representative
Tbooth wirelessKitchener, Region of Waterloo, CASatellite Administrative Assistant
YFC Southwestern OntarioCambridge, Region of Waterloo, CALogistics Specialist (12m Maternity Leave Contract)
Diva International Inc.Kitchener, Region of Waterloo, CA- Edmonton, AB (from $ 55,419 to $ 73,917 year)
- Lethbridge, AB (from $ 68,570 to $ 73,777 year)
- Montreal, QC (from $ 69,600 to $ 73,697 year)
- Halifax, NS (from $ 68,436 to $ 73,697 year)
- Hamilton, ON (from $ 68,186 to $ 71,394 year)
- Quebec City, QC (from $ 28,310 to $ 70,804 year)
- Ottawa, ON (from $ 67,914 to $ 69,962 year)
- Greater Sudbury, ON (from $ 37,023 to $ 69,957 year)
- Burlington, ON (from $ 68,897 to $ 69,606 year)
- Laval, QC (from $ 67,652 to $ 69,391 year)
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Agent Operations Specialist
Challenger Motor Freight IncCambridge, Region of Waterloo, CA- Full-time
Purpose of Position
The Agent Operations Specialist is responsible for supporting the day-to-day operational success of our independent freight agents. This role handles a wide range of functions, including order entry, track and trace, customer / carrier communication, and issue resolution.
Key Accountabilities
Order Management
- Enter and update loads accurately in TMW.
- Confirm pickup and delivery details, and ensure all shipment data is complete and accurate.
- Monitor shipments and update status changes as needed.
Customer Service Support
Carrier Procurement
Documentation & Compliance
Systems & Reporting
Back Up Agent Support and Logistics
Qualifications
Required Skills
Supervision
This position reports to the Director, Agent Programs. The immediate supervisor and / or department leader periodically checks assignments for progress. This position has no authority over other members of the team and has no direct reports.
Decision Making and Judgment
Incumbents tend to be in charge of units, functions or services where there is access to supervision, but management of the work is quite independent. Independent review required for things such as long‑term planning, making related recommendations or decisions.
Impact of Errors
This position has a direct impact on the Company’s reputation, awareness and internal communications. This position is responsible for steering onboarding efforts for the entire business and helps create a consistent process for new customers. This affects new business which can result in financial implications.
Working Conditions
This position will be working in an office environment, using typical office equipment. This position may require minimal travel.
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