Liaison Jobs in Richmond, BC

About Ascendion : Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.Ascendion | Engineering to elevate lifeWe have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us : Build the coolest tech for world’s leading brandsSolve complex problems - and learn new skillsExperience the power of transforming digital engineering for Fortune 500 clientsMaster your craft with leading training programs and hands-on experienceExperience a community of change makers!Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion.About the Role : The Development Support team member works with development teams to provide early testing, documentation creation (eg. test cases and test briefs, QA Confluence pages), and handles basically anything that could potentially keep a Core QA team member out of the game. They provide feedback to the QA Leads on the health of their area / feature(s) and to the development team on the testing of their area / feature(s). They are the primary contact for our QA team, fielding design questions from Core QA and are the initial development teams first point of contact for asks on the status of testing, or to adjust the testing Core QA needs to complete.Requirements- Multiple development cycle, experience with a focus on platform testing- Strong understanding of : o Hardware Compatibility – Ensuring the game runs smoothly on different versions of a console or PC hardware (e.G., Xbox Series X vs. Xbox One, high-end vs. low-end PCs).o Operating System & Firmware Compliance – Making sure the game adheres to platform-holder requirements, including OS updates and security patches.o Performance Testing – Checking frame rates, resolution, input latency, and loading times to ensure a smooth experience on all target platforms.o Input & Controller Testing – Verifying that different input devices (controllers, keyboards, mice, adaptive controllers) work correctly.o Online & Network Features – Verifying cross-platform multiplayer, matchmaking, and cloud saves work correctly across different platforms.o Storage & Installation Testing – Checking how the game installs, uninstalls, updates, and handles storage across different devices.o UI & Display Compatibility – Ensuring proper resolution scaling, aspect ratios, HDR support, and accessibility options work across various screen sizes.o Save Data & Progression – Making sure game saves function properly across platforms, including cross-save and cloud synchronization.- Experience writing testing instructions or briefs.- Experience estimating testing efforts.- Willingness to learn new technologies and develop / refine skills.- Strong documentation and organization skills.- Strong communication skills, comfortable interfacing with QA and Production teams.Recommended- Unreal Engine experience- Jira, Confluence, Perforce and SharePoint experience- Strong adaptable teaching skills (teaching to lots of different types of learners)Bonus- Experience with First-Party Certification Requirements – Ensuring compliance with platform-specific technical requirements, such as : o XR (Xbox Requirements).o Cloud Gaming & Streaming – Testing the game on cloud platforms (e.G., Xbox Cloud Gaming, NVIDIA GeForce Now) to ensure proper streaming performance.Salary Range : $58,000-$62,000 Annually - Factors that may affect pay within this range may include geography / market, skills, education, experience and other qualifications of the successful candidate.Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements : [medical insurance] [dental insurance] [vision insurance] [401(k) retirement plan] [long-term disability insurance] [short-term disability insurance] [5 personal day accrued each calendar year. The Paid time off benefits meet the paid sick and safe time laws that pertains to the City / State] [10-15 day of paid vacation time] [6 paid holiday and 1 floating holiday per calendar year] [Ascendion Learning Management System]Want to change the world? Let us know.Tell us about your experiences, education, and ambitions. Bring your knowledge, unique viewpoint, and creativity to the table. Let’s talk!