Summary : Our Leasing Specialists are people who make a big impact in many small ways - a friendly smile, a welcoming handshake, a genuine interest in the people walking through the property office door. Our Leasing Specialists create a positive and lasting influence on visitors, prospects and residents, and understand the importance of first impressions.
What you’ll get to do :
Professionally and courteously handle all telephone and ‘walk-in’ inquiries from prospective residents.
Process qualifying prospects to determine their needs and financial capabilities, demonstrating suites and amenities, closing, and follow-up.
Encourage appointments or viewings with all prospective callers with proper follow up and professionalism.
Generate interest in the community by touring the property with prospects as you answer questions about the numerous amenities, local community and beautiful grounds.
Drive the sale by highlighting the quality of the community and the lifestyle available within the apartment building / area.
Assist prospects in qualifying for an apartment by collecting appropriate information and initiating background checks.
Ensure apartments are prepared for move-in.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Perform required office activities and coordinate paperwork related to apartment rentals.
Carry out other duties and / or procedures as required.
Who you are :
College / University Diploma preferred
Two years related leasing / sales experience with knowledge of the property management industry
Must have own vehicle to work at various site locations
Strong communication and interpersonal skills
Attention to detail, planning and organizing skills
Exceptional customer service skills
Proficient with computer software, specifically Word and Excel
Marketing experience an asset
Ability to work flexible hours when needed, including evenings and weekends