Key account manager Jobs in Colwood, BC
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Key account manager • colwood bc
Last updated: 1 day ago
The Account Manager will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Help build ...Show moreLast updated: 30+ days ago
For 100 years, Nedco has been a cornerstone in the electrical industry.With branches across Canada, Nedco, a division of Rexel Canada Electrical Inc.
As an Account Manager based in Victoria, your es...Show moreLast updated: 30+ days ago
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.
We believe in empowering communities through local...Show moreLast updated: 30+ days ago
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts.You will inc...Show moreLast updated: 6 days ago
Join a diverse and talented team.For years now, we’ve been designing lingerie and swimwear for everyday living.Why do we do what we do? Because we want women around the world to look and feel their...Show moreLast updated: 8 days ago
Required immediately, FLOFORM is seeking an experienced.ACCOUNT MANAGER for the Victoria / Vancouver Island area! .FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB ...Show moreLast updated: 30+ days ago
Job Description - Account Manager, LTC (ACC0100PG).CA-BC-Penticton, CA-BC-Victoria.As a leading partner in healthcare, Medline Canada's sole purpose is Together Improving Care – this means being de...Show moreLast updated: 30+ days ago
Make our Sales Team your best move ever! .We’re looking for a customer focused Account Manager to join our Sales Team to help our customers bring their products to market.TricorBraun is a global pa...Show moreLast updated: 30+ days ago
Electrical Project / Account Manager : Harvey 2644.We are recruiting for an energetic, business savvy, and driven Electrical Project / Account Manager for National Accounts to join our Service group.Thi...Show moreLast updated: 2 days ago
We’re looking for motivated individuals who have a passion for sales and desire advancement opportunities throughout Canada and globally.
In this entry-level sales role, you will be responsible for ...Show moreLast updated: 11 days ago
We are excited to announce that we are looking for an.Here at Exceler8 Marketing, we have a diverse portfolio of clients for whom we handle brand positioning and marketing.Account Manager Trainee –...Show moreLast updated: 1 day ago
MAYFAIR SHOPPING CENTRE, VICTORIA, British Columbia, Canada.Join a diverse and talented team.For years now, we’ve been designing lingerie and swimwear for everyday living.Why do we do what we do? B...Show moreLast updated: 30+ days ago
GMM Advisory is looking for an Account Manager (North America) for its client, Love + Money.Salary : $100,000 – $120,000 CAD.
Love & Money is expanding into North America.With a new home base in Vict...Show moreLast updated: 5 days ago
Required immediately, FLOFORM is seeking an experienced ACCOUNT MANAGER for the Victoria / Vancouver Island area!.FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and ...Show moreLast updated: 1 day ago
Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts.You will inc...Show moreLast updated: 27 days ago
MAYFAIR SHOPPING CENTRE, VICTORIA, British Columbia, Canada.Join a diverse and talented team.For years now, we’ve been designing lingerie and swimwear for everyday living.Why do we do what we do? B...Show moreLast updated: 30+ days ago
How many companies can say they’ve been in business for over 177 years?!.Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced wor...Show moreLast updated: 30+ days ago
A career that gives you purpose.A company that stands up for you.A team where you can be yourself.Sound too good to be true? This is life at Houle.
We believe in empowering communities through local...Show moreLast updated: 30+ days ago
- Promoted
Account Manager
Targeted TalentVictoria, BC, CanadaFull-time
- Promoted
Account Manager
NedcoVictoria, BC, CanadaFull-time
- Promoted
Project / Account Manager
Houle Electric CanadaVictoria, Capital Regional District, CanadaFull-time
- Promoted
Account Sales Manager
Red Bull GruppeVictoria, Capital Regional District, CanadaPermanent
- Promoted
KEY HOLDER
Bikini VillageVictoria, Capital Regional District, CanadaFull-time +2
- Promoted
Account Manager
FloForm CountertopsVictoria, BC, CanadaFull-time
- Promoted
Account Manager, LTC
Medline GruppeVictoria, Capital Regional District, CanadaFull-time +1
Account Manager
TricorBraunBritish ColumbiaRemote
Full-time
- Promoted
Electrical Project / Account Manager
White SpotVictoria, Capital Regional District, CanadaFull-time
- Promoted
Account Manager
Hilti GroupVictoria, Capital Regional District, CanadaFull-time
- Promoted
Account Manager Trainee
Exceler8 MarketingVictoria, Capital Regional District, CanadaFull-time
- Promoted
KEY HOLDER
Bikini Village Inc.Victoria, Capital Regional District, CanadaPart-time +1
- Promoted
Account Manager (North America)
GMM AdvisoryVictoria, Capital Regional District, CanadaFull-time
- Promoted
Account Manager
FLOFORMVictoria, Capital Regional District, CanadaFull-time
- Promoted
Account Sales Manager
Red BullVictoria, Capital Regional District, CanadaFull-time
- Promoted
KEY HOLDER
La Vie en Rose Inc.Victoria, Capital Regional District, CanadaPart-time +1
Key Account Manager Ophthalmic
ZEISS GroupRemote, CAN British ColumbiaRemote
Full-time
- Promoted
Project / Account Manager
Houle Electric LimitedVictoria, BC, CanadaFull-time
- Thunder Bay, ON (from $ 73,800 to $ 190,578 year)
- Ottawa, ON (from $ 95,000 to $ 184,578 year)
- London, ON (from $ 154,776 to $ 184,410 year)
- Saint-Bruno-de-Montarville, QC (from $ 66,870 to $ 183,772 year)
- Gatineau, QC (from $ 75,000 to $ 183,577 year)
- Kitchener, ON (from $ 122,500 to $ 183,526 year)
- Bradford West Gwillimbury, ON (from $ 80,000 to $ 183,420 year)
- Prince Rupert, BC (from $ 179,536 to $ 182,935 year)
- Hamilton, ON (from $ 88,125 to $ 182,724 year)
- St. Catharines, ON (from $ 94,375 to $ 182,565 year)
Account Manager
Targeted TalentVictoria, BC, Canada30+ days ago
Job type
- Full-time
Job descriptionBachelor's degree in business, technology or similar At least five years of customer success experience required. At least two years of experience in a supervisory role preferred. At least two years of experience in customer service or customer success in the manufacturing industry Excellent communication and presentation skills Must be personable and enjoy working with people in an entirely customer-facing role Knowledge of project management / delivery methods and tools Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision Strong problem resolution skills and proven ability to engage and interact with internal teams to resolve client issues Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation Comfortable using and learning software, including MS Office (Excel), multiple internet browsers, ticketing / tracking systems Experience in the Food & Beverage or Consumer Packaged Goods domain preferred Experience with Salesforce (or other CRM) desired Ability to travel (job requires up to 30% travel) Comfortable working as needed in a remote environment with video-conferencing tools Excellent management and supervisory skills. Excellent verbal and written communication skills. Extensive knowledge of customer service procedures and principles. Organized with attention to detail. Ability to resolve customer complaints and issues while maintaining a professional and calm demeanour. Ability to coach and mentor customer success representatives.
Job Description
Job Description
Job Summary :
The Account Manager will oversee and assist customer success employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.
Duties / Responsibilities :
- Help build the infrastructure and standard operating procedures for the department
- Help create company guidelines particularly related to quality of service
- Manage the department and ensure the team complies with company guidelines particularly related to quality of service.
- Prepare knowledge-based documents such as summaries and responses to frequently asked questions.
- Hire entry-level customer success employees.
- Train new employees in the company's customer service policies, procedures, and best practices.
- Organize and oversee the schedules and work of the department.
- Conduct performance evaluations that are timely and constructive.
- Handle discipline and termination of employees as needed and in accordance with company policy.
- Monitor or review calls or other correspondence between representatives and customers.
- Ensure that representatives are informed about changes to company products and services.
- Collect data and prepares reports on customer complaints and inquiries.
- Prepare monthly reports summarizing the assigned customer success teams performance.
- Assist with budget preparation for the Customer Success department.
- Perform other related duties as assigned.
Required Skills / Abilities :