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Junior business analyst Jobs in St john s nl

Last updated: 1 day ago
System Support Analyst

System Support Analyst

BrokerLinkSt. John's, NL, CA
Full-time
Show moreLast updated: 6 days ago
  • Promoted
Offshore Operations Supervisor

Offshore Operations Supervisor

Rhenus LogisticsSt John’s, Newfoundland and Labrador, Canada
Permanent + 1
Show moreLast updated: 7 days ago
Entry Level Junior Account Manager

Entry Level Junior Account Manager

Blue Eyed SolutionsPippy Park, NL, CA
Full-time
Quick Apply
Show moreLast updated: 5 days ago
Commissioning Technologist

Commissioning Technologist

Rising Edge GroupSt. John's, NL, CA
Full-time
Quick Apply
Show moreLast updated: 19 days ago
Junior Systems Integration Specialist

Junior Systems Integration Specialist

PAL AerospaceSt. Johns, NL, CA
CAD55000–CAD70000 yearly
Full-Time Permanent
Show moreLast updated: 30+ days ago
Manager - Business Tax

Manager - Business Tax

DeloitteSt. John's, NL
Show moreLast updated: 30+ days ago
Business Center Practice Leader

Business Center Practice Leader

StantecSt. John's, NL
Full-time
Show moreLast updated: 1 day ago
Business Development Manager (Field-based)

Business Development Manager (Field-based)

Peninsula CanadaSt. John's, NL
CAD178000 yearly
Full-time
Show moreLast updated: 1 day ago
Account Service Rep - ATM / Business Deposits

Account Service Rep - ATM / Business Deposits

CB CanadaSt. John's, Newfoundland and Labrador, Canada
CAD22 hourly
Show moreLast updated: 30+ days ago
Intermediate / Senior Environmental Engineer

Intermediate / Senior Environmental Engineer

Dillon ConsultingSt. John's, NL, CA
CAD85000–CAD95000 yearly
Regular Full-Time
Show moreLast updated: 30+ days ago
  • Promoted
Actuarial Analyst

Actuarial Analyst

OutlierSt. John's, Canada
CAD30–CAD50 hourly
Full-time
Show moreLast updated: 2 days ago
Technician Operator

Technician Operator

09 Irving Oil LimitedSt. John's, NL
CAD24.93 hourly
Full-time
Show moreLast updated: 30+ days ago
Solution Delivery Manager

Solution Delivery Manager

Rogers CommunicationsSt. John's, NL, CA
CAD20 hourly
Full-time
Show moreLast updated: 30+ days ago
First Nations / Metis / Inuit Candidates - Students - Financing & Business Development

First Nations / Metis / Inuit Candidates - Students - Financing & Business Development

BDCSt. John's, NL
CAD67000 yearly
Full-time
Show moreLast updated: 30+ days ago
Financial Analyst

Financial Analyst

Accountant StaffingSt. John's, NL
CAD69650–CAD75611 yearly
Show moreLast updated: 30+ days ago
Business advisor

Business advisor

Intact Financial CorporationSt. John's, Newfoundland and Labrador, CAN
CAD138700–CAD225100 yearly
Full-time
Show moreLast updated: 30+ days ago
First Nations / Metis / Inuit Candidates – Personal and Business Banking - Atlantic Canada

First Nations / Metis / Inuit Candidates – Personal and Business Banking - Atlantic Canada

CIBCSt. John's, NL
CAD23–CAD27 hourly
Temps plein
Show moreLast updated: 30+ days ago
Business Development Manager => Relocate to China

Business Development Manager => Relocate to China

LaowaiCareerSt. John's, Canada
CAD5200–CAD8400 monthly
Full-time
Show moreLast updated: 19 days ago
  • Promoted
Policy, Planning and Research Analyst

Policy, Planning and Research Analyst

NL Health ServicesSt. John's, NL, CA
CAD36.03 hourly
Full-time
Show moreLast updated: 30+ days ago
Investment Advisor

Investment Advisor

Royal Bank of Canada>ST. JOHN'S, Canada
Full-time
Show moreLast updated: 20 days ago
System Support Analyst

System Support Analyst

BrokerLinkSt. John's, NL, CA
6 days ago
Job type
  • Full-time
Job description

Being a part of BrokerLink, means you live our values : to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of “we’re here to help people” is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a System Support Analyst to join BrokerLink in one of our offices in Alberta, Ontario or our Atlantic regions. On a 12-Month Contractual (FT) Basis.

In this role, you are a key contributor to strategic business and acquisition projects, core system updates and efficiency-driving requests. The role provides Broker Management System support to colleagues and interacts with a variety of team members including Corporate and BrokerLink Branch management. You will also interface with some of our key vendors and insurance carriers as related to system integration processes.

As part of our employee promise, here are some of the many perks of working with us :

  • Flexible health and dental insurance benefits package
  • Personal Spending amount to invest in your healthy lifestyle
  • RRSP - Registered Retirement Savings Plan with Company matching
  • ESPP - Employee Share Purchase Plan (TSX : IFC) program with matching aspect
  • Dress for your day’, dress according to your daily schedule
  • Competitive compensation package with bonus aspect
  • Employee discount program, including Apple, Bell, Rogers and more!
  • Paid Time Off in the form of : Personal days, Volunteer days, Exam / Study Time, Jury Duty and starting at 3 weeks of vacation per year!
  • Working for an employer who is regularly recognized as one of Canada’s best employers such as Kincentric 2024

What the Role Entails :

  • Analyze and configure new system releases or features as directed, and document results
  • Understand, manage, and communicate technology security access procedures and follow those procedures so that security access audits pass successfully
  • Within a defined level of responsibility, comprehend various systems’ business tables and maintain and update according to business needs
  • Manage a variety of routine, daily requests following BrokerLink procedures and processes, while meeting Service Level objectives. Consistently fulfill the ticket system data entry requirements. Upon thorough review of knowledge base, escalate where the incident lies outside of existing processes and expected resolution steps.
  • Maintain BrokerLink system support internal knowledge base, drafting documentation for known request resolution paths and obtaining approval to post
  • Within an area of expertise, understand and share system usage procedures. Under direction, update procedure documentation, to manage changes in tools and usage
  • On a consistent basis provide the following results :
  • High quality security, configuration, and system process analysis, resulting in fully documented proposals and / or change control documentation
  • Volume of fully processed incident tickets meets department standards based on ticket type, with minimal reopened tickets
  • Escalation is appropriate and leads to problem resolution and new info in the knowledge base
  • Communication, verbal and written, is professional and results in satisfactory survey results
  • Other duties as required
  • The Successful candidate will have :

  • If you feel you have the equivalent skills, please apply
  • Technology Post-Secondary Education
  • 1-3 years of customer service work in an automated environment which an understanding of helpdesk or service desk automated ticketing system
  • Advanced analytical and problem resolution capabilities
  • Time management, organizational skills
  • Quick and adaptable learner
  • Computer and automation savvy
  • MS Office suite at advanced level
  • Excellent customer service orientation and good written and verbal communication skills
  • Able to work both independently and in a team environment
  • High degree of professionalism, with demonstrated ability to live our values
  • RIBO / AIC, CIP / CAIB or ITIL General Practitioner preferred
  • Experience with Zendesk and Jira is an asset.
  • Experience with Broker Management System (ie EPIC, Policy Works) is an asset.