It support specialist Jobs in Coquitlam, BC

Safe Software Head Office

Surrey, BC V3T0M1, CAN

Description

• Location : This opportunity is on site
• Please note that employment is contingent upon the successful completion of reference checks and background checks, including a Canadian criminal background check.

Application Instructions :

The IT Support Engineer II is a key member of our IT team, responsible for supporting and maintaining Safe Software’s internal technology environment. You’ll resolve technical issues that go beyond first-level support, ensure systems are running smoothly, and take part in the rollout of new tools and improvements.

In this role, you’ll collaborate with colleagues across departments to understand their technology needs and help deliver solutions that support their success. You’ll also work closely with your fellow IT team members to develop best practices, share knowledge, and stay on top of new trends and technologies. If you thrive in a hands-on technical environment and enjoy helping others, this role is for you.

About The Team

Safe Software’s IT team supports the systems and services that keep our organization connected and secure. From managing infrastructure and solving tricky technical issues to helping teams use technology more effectively, we play a vital role in enabling smooth operations across the company. We work collaboratively, share knowledge freely, and are always looking for ways to improve how we do things.

What You’ll Be Doing

Troubleshooting and resolving advanced hardware, software, and network issues.

Configuring, maintaining, and updating IT systems and infrastructure.

Supporting the deployment and management of new technologies and IT projects.

Providing responsive and effective technical support to employees via multiple channels.

Documenting and tracking issues, solutions, and system updates.

Collaborating with other departments to understand and support their IT needs.

Identifying and implementing improvements to IT services and support processes.

Participating in internal training and contributing to knowledge-sharing within the IT team.

Staying current with new tools, practices, and IT trends.

Qualifications, Skills, and Competencies

Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following :

Education & Certifications :

Experience :

Skills :

Soft Skills :

What You Can Expect

When you choose a career with Safe Software, you’re also choosing…

About Safe Software

Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.

Founded in 1993, Safe is headquartered in Surrey, BC with over 200 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?

Our Commitment to Diversity and Inclusion

Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact [email protected] .

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