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It support analyst Jobs in Montreal, QC

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It support analyst • montreal qc

Last updated: 2 days ago

IT Support Specialist

eTeam IncLongueuil, Quebec, Canada
CA$16.00–CA$17.00 hourly
Temporary
Quick Apply

Job Title: IT Support Specialist.Job Type: Contract; 12 months contract.Job Location: Longueuil, Quebec J4G 1A1.Interfaces with end users to resolve complex problems concerning system function whic... Show more

IT Support Analyst [#4927]

AlteoMontreal, QC
Permanent

Alteo is looking for an IT Support Analyst for a permanent position based in Montreal.Hybrid work: 4 days in the office/week ***.You will play a key role in supporting staff across the organization... Show more

IT Support Analyst [#4927]

AlteoMontreal, QC, Canada
Permanent

Alteo is looking for an IT Support Analyst for a permanent position based in Montreal.Hybrid work: 4 days in the office/week ***.You will play a key role in supporting staff across the organization... Show more

IT Analyst (Database Administrator)

Societe Des Alcools Du QuebecMontréal, QC, CA
Full-time +1

Reporting to the Deputy Director, you will work closely with all internal and external teams within the Information Technology division.You will propose technical directions regarding development, ... Show more

IT Business analyst

Solutions TechsoMontréal, QC, CA
Full-time +1

As global leader in digital transformation, Techso is a fast-growing consulting firm offering services across three areas of expertise: IT infrastructure management (IT), custom application develop... Show more

Senior Business Analyst (IT)

Fiera Capital CorporationMontreal
Full-time

We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard.Our approach to employee experience is tailored to your needs and ambitions:.Your Inclusive ... Show more

Mainframe Production Support Analyst – BFSI

NavitasPartnersLongueuil, Quebec, Canada
Full-time

Mainframe Production Support Analyst – BFSI .We are seeking a Mainframe Production Support Analyst to provide operational support for enterprise financial applications running in IBM mainframe env... Show more

Tier 1 IT Helpdesk Support Specialist (Bilingual – Remote)

InfoyaMontreal, QC, ca
CA$45,000.00 yearly
Remote
Full-time
Quick Apply

We are seeking a motivated and customer-focused.Tier 1 IT Helpdesk Support Specialist (French/English).Support Analysts serve as the primary point of contact for end-users encountering issues or se... Show more

IT Software Developer (Rally product support)

Alltech Consulting ServicesMontreal Quebec, Canada
Full-time

Experienced (mid-level to senior level) who can efficiently manage Python scripting, Java and ideally having worked with REST API’s.The ideal candidate should have a strong technical background in ... Show more

Spécialiste en assistance informatique/ IT Support Specialist

GenetecMontreal, QC, CA
Full-time
Quick Apply

Rejoignez une équipe informatique internationale et passionnée qui assure le support aux employés de Genetec.Notre équipe de spécialistes du support informatique compétents résout les problèmes de ... Show more

Senior Application Support Analyst

Tech Talent InternationalMontreal, QC, Canada
CA$85,000.00 yearly
Full-time
Quick Apply

Tech Talent International (SI).Fortune 100/500/1000 companies to small and mid-sized organizations in Canada/US and Europe.We currently have a role as a Senior Application Support Analyst.Senior Ap... Show more

IT Senior Business Analyst - PMO

CIMA+Montreal, Quebec, Canada
Full-time +1

Reporting to the Project Management Office (PMO), the Senior Business Analyst acts as a strategic partner to business units and IT teams.He or she contributes to the success of corporate initiative... Show more

Application Support Analyst - Intermediate

CGIMontréal, Québec, Canada
Full-time
Quick Apply

Application Support Analyst (Intermediate).This role is responsible for providing functional and technical support for trading and front-to-middle office applications within a financial markets env... Show more

IT Field Services Technician (End User Support)

Swissport International AGSt Laurent, Quebec, Canada
Full-time

IT Field Services Technician (End User Support).Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handli... Show more

IT Support Specialist (Level 3)

TechaidVille St-Laurent
Full-time

Our client, a well established company providing a wide range of IT consulting solutions and services, is looking for an IT Solutions Specialist (Level 3).You will play a key role in managing and o... Show more

Senior IT Business Analyst, Data and Analytics

Intact Financial CorporationMontréal, Quebec, CAN
CA$94,200.00 yearly
Full-time

Pay at Intact is about much more than just salary.Multiple benefits offered to support.Wellness account and much more.Share plan & other savings: up to.Employee Share Purchase Plan (ESPP) – with In... Show more

Functional Support / Business Analyst Bonds (Murex)

Nöord Technologies CorporationMontréal, QC, ca
Full-time
Quick Apply

Nöord Technologies is a consulting firm specialized in.IT services for the banking and financial sector.We support our partners in implementing and maintaining trading solutions, with a strong focu... Show more

IT Support Specialist

IT Support Specialist

eTeam IncLongueuil, Quebec, Canada
30+ days ago
Salary
CA$16.00–CA$17.00 hourly
Job type
  • Temporary
  • Quick Apply
Job description

Job Title: IT Support Specialist

Job Type: Contract; 12 months contract

Job Location: Longueuil, Quebec J4G 1A1

100% Onsite role

Pay Rate: CAD $16 - $17/Hour



Description:

  • Interfaces with end users to resolve complex problems concerning system function which have been escalated through a problem ticket process.
  • Assesses diagnostic information and determines alternative courses of action. Recommends and implements process changes.
  • Coordinates and/or conducts install, move, add, and change (ICMS) activities based for complex activities including integrated equipment and systems. Creates plan to implement changes and works with appropriate parties to ensure implementation is meeting expected timeframes, service level agreements and other criteria.
  • Measures, maintains and documents team performance in relation to established goals, time frames and service levels. Revises plans as necessary.
  • Provides technical services in support of project work; works with project teams to develop, engineer and implement defined technical activities, such as distributing new personal computers, in accordance with established guidelines and procedures.
  • Provides guidance and training to client population on system and products to eliminate recurring errors for systems/products.
  • Escalates issues or concerns as appropriate.
  • Recommends changes to procedures and processes; implements as approved.
  • Maintains currency regarding technological, process and/or other advances, specifically in line of service, to ensure team performance and to achieve team objectives.
  • Creates and maintains systems software and hardware documentation and assesses system information where appropriate.
  • Provides leadership and work guidance to less experienced personnel.