Intake specialist Jobs in Surrey, BC

Title : IntakeSpecialist (Grid 21)

No of Position : 1

Location : Main Campus

Position Status : Casual

Reports to : Assistant Manager

Compensation : $27.92 - $29.60

Competition # C16

Job Summary :

The Intake Specialist is a member of the Mental Health & Substance Use (MHSU) team. The position acts in an essential coordinating role supporting intake processes in and out of Phoenix Society bed-based programs.

Responsibilities :

Screening & Admissions :

• Assist in the coordination of intake and admissions processes, including, but not limited to :
• conducting pre-screening and assessment interviews.
• communicating with referral sources and applicants’ collateral contacts such as physicians or psychiatrists.
• ensuring required documentation is completed prior to applicants’ admission.
• Communicate program structure, services, and guidelines to ensure that the applicant has the necessary information to ensure applicant can make an informed decision about admission and to enhance client matching.
• Present pre-screening and assessment information to the MHSU and housing teams to determine suitability of applicants for the programs and schedules for prioritized admission.
• Ensure that all inquiries are handled in a professional and courteous manner, offering accurate, timely and helpful information to the public and community stakeholders.
• Participate in on-going development, maintenance, and evaluation of an effective pre-screening and assessment process.
• Report to and discuss case concerns with supervisory positions and the integrated services team
• Perform duties as required.

Administration :

Facilities Management :

Community Engagement :

Qualifications :

Skills & Knowledge :

Competencies : Approach to Work :

Job Knowledge & Quality of Work :

Judgement & Decision-Making :

Communication & Interpersonal Skills :

Personal Leadership :

Teamwork & Collaboration :

Salary for this role is between $27.92 - $29.60 per hour.

Closing Details :

Closing Date :   Internal applications will be accepted until February 29, 2025 , at 5 : 00pm .

All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9.” Internal applicants must notify manager of intent to apply.

External applicants will be reviewed after internal applicants have been reviewed and interviewed.

All qualified applicants are welcome to apply. Those shortlisted will be contacted.