Talent.com

Help desk analyst Jobs in Winnipeg, MB

Create a job alert for this search

Help desk analyst • winnipeg mb

Last updated: 13 hours ago
Help Desk Technician-1

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
Temporary
Quick Apply
Job Title : Help Desk Technician 1.Job Location : Winnipeg, Manitoba.Job Type : Contract, 6 Months contract.As a Technical Solutions Representative you will provide L1 support, answer help desk teleph...Show moreLast updated: 30+ days ago
front desk agent

front desk agent

Hilton Garden Inn Winnipeg SouthWinnipeg, MB, CA
Permanent
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years. Register arriving guests and assign rooms.Proces...Show moreLast updated: 30+ days ago
Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195

Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195

S.i. SystemsWinnipeg
Full-time
Compliance Analyst to support compliance testing for mutual funds for a large insurance client -.Roles - 1 Bilingual (French / English) and 1 English Only. Branch Examiner is responsible for performin...Show moreLast updated: 30+ days ago
Glass Order Desk Representative

Glass Order Desk Representative

agilius work solutionsWinnipeg, MB, CA
Full-time
Provide excellent customer service to existing clients by phone and email.Provide a superior knowledge of products and services. Provide thoughtful solutions when solving problems for clients.Assist...Show moreLast updated: 30+ days ago
front desk hotel clerk

front desk hotel clerk

Humphry Inn & SuitesWinnipeg, MB, CA
Permanent
No degree, certificate or diploma.Maintain records and statistics.Explain the type and cost of services offered.Arrange for billing for services. Arrange for refunds and credits.Answer inquiries and...Show moreLast updated: 30+ days ago
Senior Deal Desk Analyst - Winnipeg

Senior Deal Desk Analyst - Winnipeg

SamsaraWinnipeg, Manitoba, Canada
Full-time
Samsaras Deal Desk team partners closely with our Sales organization to drive market wins and achieve our revenue targets. We are a highly collaborative global team from a diverse range of backgroun...Show moreLast updated: 30+ days ago
  • Promoted
Inside Sales and Order Desk Representative

Inside Sales and Order Desk Representative

Wallace & Wallace Fences Ltd.Winnipeg, MB, Canada
Full-time +1
Inside Sales and Order Desk Representative.Wallace & Wallace is Manitoba’s leading fence, door and perimeter security builder and is looking for a full time. Inside Sales & Order Desk Representative...Show moreLast updated: 30+ days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyManitoba
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
  • Promoted
Front Desk Supervisor

Front Desk Supervisor

AlteaWinnipeg, MB, Canada
Full-time
Altea Active’s Front of House Supervisors are customer oriented, personable, energetic leaders who are the ‘face’ of our company. They have an incredible knack for ensuring all guests and members co...Show moreLast updated: 2 days ago
  • Promoted
  • New!
IT Service Desk Technician - Level 2

IT Service Desk Technician - Level 2

Constant C Technology Group Inc.Winnipeg, MB, Canada
Full-time
Constant C Technology Group is a leading Managed Service and Security Provider (MSSP) dedicated to helping our clients succeed by leveraging technology. We are a dynamic group of professionals commi...Show moreLast updated: 13 hours ago
  • Promoted
Financial Analyst

Financial Analyst

Winnipeg Regional Health Authority (WRHA)Winnipeg, MB, Canada
Full-time +1
Permanent Full Time (40 Hours Per Week).Klinic Community Heath is a pro-choice community health center that provides a full range of health- related services from medical care to counselling and cr...Show moreLast updated: 5 days ago
Service Desk Technician

Service Desk Technician

TEEMAWinnipeg, MB
Full-time
Receive, record, classify, route, prioritize, resolve, and close all incoming IT related support tickets, automated system alerts, and service requests within prescribed time limits.Assist end user...Show moreLast updated: 30+ days ago
  • Promoted
Business Analyst

Business Analyst

CivicaWinnipeg, MB, Canada
Full-time
We're Civica and we make software that helps deliver critical services for citizens all around the world.From local to state government, to education, to health and care, over 5,000 public bodies a...Show moreLast updated: 1 day ago
  • Promoted
IT Programmer / Analyst

IT Programmer / Analyst

Kleysen Group LtdWinnipeg, MB, Canada
Full-time
We are seeking a highly analytical and skilled.In this role, you will support the Manager, I.Excellent communication skills and problem-solving abilities are essential. A sense of urgency to resolve...Show moreLast updated: 30+ days ago
front desk agent

front desk agent

Green BrierWinnipeg, MB, CA
Permanent
Secondary (high) school graduation certificate.Investigate complaints and claims.Register arriving guests and assign rooms. Process group arrivals and departures.Take, cancel and change room reserva...Show moreLast updated: 30+ days ago
Desk Adjuster 3

Desk Adjuster 3

Crawford & CompanyMB, CA
Full-time
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate investigates, evaluates, negoti...Show moreLast updated: 30+ days ago
IT Help Desk Technician – Winnipeg Terminal

IT Help Desk Technician – Winnipeg Terminal

TEAMS TransportWinnipeg, MB
Full-time
TEAMS Transport is looking to hire a full time IT help desk technician.Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even...Show moreLast updated: 30+ days ago
Technical Analyst

Technical Analyst

Richardson InternationalWinnipeg
Full-time
As a member of the Service Desk team, you will be responsible for the administration, troubleshooting and documentation of Richardson delivered systems. Supporting Richardson employees globally by p...Show moreLast updated: 30+ days ago
Service Desk Analyst – Junior

Service Desk Analyst – Junior

eTeamWinnipeg, Manitoba., MB
Full-time
MUST HAVE – Native or B certificate in French.Bilingual (French / English) required.Experience : - years of experience in a diverse technology and customer service-focused role.Education : completion o...Show moreLast updated: 30+ days ago
Membership and Sales Representative, Front Desk

Membership and Sales Representative, Front Desk

YMCA-YWCA of WinnipegWinnipeg, Manitoba, Canada
Full-time
Weekday evenings hours between 3 : 0011 : 00 p.Weekends Sunday hours between 10 : 30 a.Are you passionate about delivering an exceptional customer service experience Do you want to join a dynamic envi...Show moreLast updated: 21 days ago
People also ask
Help Desk Technician-1

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
30+ days ago
Job type
  • Temporary
  • Quick Apply
Job description

Pay Rate : $19 - $21 / Hour CAD

Job Title : Help Desk Technician 1

Job Location : Winnipeg, Manitoba

Job Type : Contract, 6 Months contract

100% Remote role

Overview :

As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met.

Responsibilities :

  • Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems.
  • Resolve and / or refer more complex technical problems through a defined escalation process.
  • Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
  • Log and track inquiries using a problem management database and maintains history records and related problem documentation.
  • Identify, evaluate, and prioritize customer problems and complaints to ensure that inquiries are resolved appropriately.

Must have :

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.
  • Basic Qualifications :

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.
  • Experience working with company escalation policy.
  • Will require availability to work either Day, Evening or Night shift, including weekends.
  • Knowledge and Skills :

  • Interpersonal skills to interact with customers and team members.
  • Strong communications skills
  • Organization skills to balance and prioritize work.
  • Good analytical and problem solving skills.
  • Leadership skills to mentor and provide guidance to less experienced personnel.
  • Ability to work individually as well as in a team environment, work environment and office environment.