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Help desk analyst Jobs in Winnipeg, MB

Last updated: 14 hours ago
Help Desk Technician-1

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
CA$19.00–CA$21.00 hourly
Quick Apply
Job Title : Help Desk Technician 1.Job Location : Winnipeg, Manitoba.Job Type : Contract, 6 Months contract.As a Technical Solutions Representative you will provide L1 support, answer help desk teleph...Show moreLast updated: 8 days ago
  • Promoted
Front Desk Coordinator

Front Desk Coordinator

Linden Ridge Family ChiropracticWinnipeg, MB, Canada
CA$18.00–CA$21.00 hourly
Temporary
Please submit your resume here on LinkedIn and attach a cover letter addressed to our Doctor at Linden Ridge Family Chiropractic. IS THIS YOU??!! We're looking to add to our team LONG TERM (3-5+ yea...Show moreLast updated: 23 hours ago
Desk Adjuster 2

Desk Adjuster 2

Crawford & CompanyMB, CA
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, neg...Show moreLast updated: 30+ days ago
front desk agent

front desk agent

Hilton Garden Inn Winnipeg SouthWinnipeg, MB, CA
CA$15.80–CA$18.00 hourly
Full-time +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years. Register arriving guests and assign rooms.Proces...Show moreLast updated: 21 days ago
Front Desk Administrator

Front Desk Administrator

Accountants NowWinnipeg, MB
Full-time
FRONT DESK ADMINISTRATOR (Winnipeg, Manitoba).Are you looking for an opportunity in a friendly and energetic office environment? If you are personable and detail-oriented, and have strong multi-tas...Show moreLast updated: 2 days ago
Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195

Jr. Compliance Analyst to support compliance testing for mutual funds for a large insurance client - 5195

S.i. SystemsWinnipeg
Compliance Analyst to support compliance testing for mutual funds for a large insurance client -.Roles - 1 Bilingual (French / English) and 1 English Only. Branch Examiner is responsible for performin...Show moreLast updated: 30+ days ago
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Helpdesk Analyst

Helpdesk Analyst

St.AmantWinnipeg, Manitoba, Canada
Full-time
Amant supports over 5,000 people in Manitoba with developmental disabilities, autism and acquired brain injury.We are a not-for-profit organization that offers a wide range of supports for adults, ...Show moreLast updated: 20 hours ago
  • Promoted
Data Conversion Analyst

Data Conversion Analyst

Randstad CanadaWinnipeg, Manitoba, CA
Temporary
Quick Apply
Are you an experienced Oracle Cloud HCM Data consultant? Do you have experience with implementing Oracle Cloud HCM? Do you have experience with migration of data to the Oracle Cloud HCM?.We are loo...Show moreLast updated: 30+ days ago
  • Promoted
Data Analyst

Data Analyst

PeroptyxWinnipeg, Winnipeg, Manitoba, Canada
CA$21.85–CA$25.30 hourly
At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications.Your research capabilities will validate and ensure that the navigation of certain routes...Show moreLast updated: 30+ days ago
Household Help Needed

Household Help Needed

Care.comWinnipeg, Manitoba, Canada
Full-time
We need a responsible, punctual and organized housekeeper with experience in cleaning.Duties include services such as Window cleaning, Wall cleaning and Oven cleaning. Please apply if you think you'...Show moreLast updated: 5 days ago
  • Promoted
Infrastructure Analyst

Infrastructure Analyst

Maarut IncWinnipeg, Manitoba, Canada
The Infrastructure Analyst role supports the infrastructure hardware and software for the business application environment. Infrastructure support includes servers storage network and firewall.The r...Show moreLast updated: 25 days ago
Remote Customer Success Manager – Tadaweb

Remote Customer Success Manager – Tadaweb

JobspaddyManitoba
CA$60,000.00–CA$80,000.00 yearly
Remote
Full-time
Tadaweb is a scale-up technology company providing an open-source information platform that magnifies the impact of investigative, analytical and operations teams. Over the past 11 years, Tadaweb ha...Show moreLast updated: 30+ days ago
Business Analyst

Business Analyst

PeopleToGoWinnipeg, MB, Canada
CA$55.00 hourly
Quick Apply
Type : 4 month Contract with good possibility of extension (37.Our client is seeking a talented.The successful candidate will have : . Post secondary Degree or Diploma.Show moreLast updated: 30+ days ago
Service Desk Technician

Service Desk Technician

TEEMAWinnipeg, MB
Receive, record, classify, route, prioritize, resolve, and close all incoming IT related support tickets, automated system alerts, and service requests within prescribed time limits.Assist end user...Show moreLast updated: 30+ days ago
front desk agent

front desk agent

Green BrierWinnipeg, MB, CA
CA$15.80 hourly
Full-time +1
Secondary (high) school graduation certificate.Investigate complaints and claims.Register arriving guests and assign rooms. Process group arrivals and departures.Take, cancel and change room reserva...Show moreLast updated: 30+ days ago
  • Promoted
  • New!
Investment Analyst

Investment Analyst

PFM Capital Inc.Winnipeg, MB, Canada
Full-time
PFM Capital is an employee-owned investment management firm, focused on private equity investment.Saskatchewan and Western Canada. Founded in 1989 as a corporate finance company, PFM has been.PFM cu...Show moreLast updated: 14 hours ago
  • Promoted
Business Analyst

Business Analyst

GTT, LLCWinnipeg, MB, Canada
Full-time
The Business Analyst will have a minimum of 5 years of experience working with analysis of an organization or business domain (real or hypothetical) and documents, its business or processes or syst...Show moreLast updated: 14 days ago
  • Promoted
Inventory Analyst

Inventory Analyst

Bass Pro ShopsWinnipeg, MB, Canada
Full-time
Reporting to the Planning & Inventory Manager, the Inventory Analyst supports the Inventory, Planning and Category Management teams through forecasting, replenishment, reporting and management of c...Show moreLast updated: 6 days ago
IT Help Desk Technician – Winnipeg Terminal

IT Help Desk Technician – Winnipeg Terminal

TEAMS TransportWinnipeg, MB
CA$24.00–CA$26.00 hourly
TEAMS Transport is looking to hire a full time IT help desk technician.Are you an experienced IT Help Desk Technician able to take the hassle out of any technical problem? Patient and friendly even...Show moreLast updated: 30+ days ago
Service Desk Analyst – Junior

Service Desk Analyst – Junior

eTeamWinnipeg, Manitoba., MB
CA$15.00–CA$20.00 hourly
MUST HAVE – Native or B certificate in French.Bilingual (French / English) required.Experience : - years of experience in a diverse technology and customer service-focused role.Education : completion o...Show moreLast updated: 30+ days ago
Help Desk Technician-1

Help Desk Technician-1

eTeam IncWinnipeg, Manitoba, Canada
8 days ago
Salary
CA$19.00–CA$21.00 hourly
Job type
  • Quick Apply
Job description

Pay Rate : $19 - $21 / Hour CAD

Job Title : Help Desk Technician 1

Job Location : Winnipeg, Manitoba

Job Type : Contract, 6 Months contract

100% Remote role

Overview :

As a Technical Solutions Representative you will provide L1 support, answer help desk telephones and various methods of inquiries (Email, SST, Web, Chat, etc..) for multiple accounts and responds to all customer inquiries to ensure customer needs are met.

Responsibilities :

  • Assist customers in resolving all technical problems by providing troubleshooting guidance regarding software and hardware problems.
  • Resolve and / or refer more complex technical problems through a defined escalation process.
  • Follow up with customers to ensure that customer inquiries are resolved within the contracted or agreed upon time frame.
  • Log and track inquiries using a problem management database and maintains history records and related problem documentation.
  • Identify, evaluate, and prioritize customer problems and complaints to ensure that inquiries are resolved appropriately.

Must have :

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.
  • Basic Qualifications :

  • High school diploma or G.E.D.
  • 1-2 years of technical or customer support experience.
  • Experience working with company products and operating systems.
  • Experience with solving computer-related problems.
  • Experience working with company escalation policy.
  • Will require availability to work either Day, Evening or Night shift, including weekends.
  • Knowledge and Skills :

  • Interpersonal skills to interact with customers and team members.
  • Strong communications skills
  • Organization skills to balance and prioritize work.
  • Good analytical and problem solving skills.
  • Leadership skills to mentor and provide guidance to less experienced personnel.
  • Ability to work individually as well as in a team environment, work environment and office environment.