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Help desk analyst Jobs in Quebec City, QC

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Help desk analyst • quebec city qc

Last updated: 8 hours ago
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Quebec) Canada, North America

IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Quebec) Canada, North America

Axiom TechnologiesCanada, North America, Quebec, Quebec City
Part-time +1
Global IT Services partner supporting medium to large-scale enterprises.Please visit our website for more information about what we do at. We are looking for a capable resource to coordinate ranging...Show moreLast updated: 30+ days ago
  • New!
Front Desk & Accounting Associate

Front Desk & Accounting Associate

Interstate BatteriesQuebec, Capitale-Nationale, CA
Full-time
Une entreprise de distribution recherche un candidat pour un poste au bureau pour gérer les comptes à payer et à recevoir. Le candidat idéal aura au minimum un an d'expérience dans ces domaines, des...Show moreLast updated: 8 hours ago
Desk Side Support Engineer

Desk Side Support Engineer

E-SolutionsQuebec City, QC
Full-time
Role : Desk Side Support Engineer.Location : Quebec City, QC - GK G (% Onsite).Skills Required : Windows & Mac Laptop Support, Office , ITSM. The Digital Workplace Team delivers simplicity, productivit...Show moreLast updated: 30+ days ago
  • New!
Commercial Analyst

Commercial Analyst

Vegpro International Inc.Quebec, Capitale-Nationale, CA
Full-time
Reporting to the National Sales Director and in collaboration with the Canada & United States sales team, Demand Planning and Finance teams, the Commercial Analyst will be responsible to create and...Show moreLast updated: 9 hours ago
  • New!
Front-Desk Admin & Customer Experience

Front-Desk Admin & Customer Experience

DexianQuebec, Capitale-Nationale, CA
Full-time
A leading staffing and IT solutions provider in Quebec seeks an experienced Administrative Assistant / Customer Service Coordinator. You will be essential in supporting daily office operations, servic...Show moreLast updated: 9 hours ago
  • New!
Business Analyst

Business Analyst

First StudentQuebec, Capitale-Nationale, CA
Full-time
Poste en télétravail basé au Québec.Analyste d'Affaires (Télétravail - Québec) | First Student.Résumé du poste First Student est à la recherche d'un Analyste d'affaires hautement motivé pour collab...Show moreLast updated: 10 hours ago
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IT functional analyst

IT functional analyst

DesjardinsQuebec, Capitale-Nationale, CA
Full-time +2
Get AI-powered advice on this job and more exclusive features.Be part of the largest private IT team in Quebec!.Dive into a booming sector where innovative ideas are welcomed and sustainable develo...Show moreLast updated: 9 hours ago
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Programmer Analyst

Programmer Analyst

Cgl Cohesion Global Logistics LlcQuebec, Capitale-Nationale, CA
Full-time
As a Programmer Analyst, you will report to the IT Manager and be responsible for the development and maintenance of the WMS (Warehouse Management System) portion of the ERP system.Acting as the ma...Show moreLast updated: 8 hours ago
  • New!
Accounting Analyst

Accounting Analyst

American Iron and MetalQuebec, Capitale-Nationale, CA
Full-time
Honeycomb is a division of American Iron & Metal (AIM), a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide.We ...Show moreLast updated: 9 hours ago
  • New!
Financial Analyst

Financial Analyst

CanonicalQuebec, Capitale-Nationale, CA
Full-time
Join to apply for the Financial Analyst role at Canonical.The role of a Financial Analyst at Canonical.As a Financial Analyst, you'll be a core member of the FP&A Team and wider finance team.You wi...Show moreLast updated: 8 hours ago
  • New!
IT Help Desk Specialist – Hybrid On-Site Support

IT Help Desk Specialist – Hybrid On-Site Support

Queer TechQuebec, Capitale-Nationale, CA
Full-time
A leading insurance provider is seeking an IT Technical Advisor I to provide in-person technical support at the IT BAR in Quebec. You will diagnose issues, resolve incidents, and support users in a ...Show moreLast updated: 8 hours ago
  • New!
Information Technology Service Desk

Information Technology Service Desk

IMCS GroupQuebec, Capitale-Nationale, CA
Temporary
Duration : 6 Months Contract (Possible Extension).Work Schedule : 24x7 Shift (Rotational).We are seeking an experienced IT Service Desk Analyst with strong communication skills and hands-on technical...Show moreLast updated: 9 hours ago
Desk Adjuster 2

Desk Adjuster 2

Crawford & CompanyQC, CA
Full-time
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate will investigate, evaluate, neg...Show moreLast updated: 30+ days ago
  • New!
(CAN) Customer Service Desk Associate

(CAN) Customer Service Desk Associate

WalmartLévis, Chaudière-Appalaches, CA
Full-time
Working as a Customer Service Desk Associate at Walmart Canada is a great way to develop your skills in the retail industry. The Customer Service Desk Associate provides friendly and professional cu...Show moreLast updated: 10 hours ago
  • New!
Technical Support Engineer

Technical Support Engineer

RecootyQuebec, Capitale-Nationale, CA
Full-time
Research and identify solutions to software and hardware issues.Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to qui...Show moreLast updated: 9 hours ago
  • Promoted
Investment Analyst

Investment Analyst

National BankQuebec City, QC, Canada
Full-time
A career as an Investment Analyst at National Bank Financial - Wealth Management, means that you’ll be part of a team of 1,000 investment advisors in the 5th largest investment brokerage firm in Ca...Show moreLast updated: 20 days ago
  • New!
Help Desk Level 2 - Hybrid - Montreal (English and French)

Help Desk Level 2 - Hybrid - Montreal (English and French)

nugget.aiQuebec, Capitale-Nationale, CA
Full-time
This role is in office for the 1st 2-3 months while training.After that it moves to a weekly rotation every 3-4 weeks.Serve as the first point of contact for clients seeking assistance over the pho...Show moreLast updated: 9 hours ago
Business Analyst

Business Analyst

Autobus TranscoQuébec, QC, Canada
Full-time
Analyste d'Affaires (Télétravail - Québec).First Student est à la recherche d'un Analyste d'affaires hautement motivé pour collaborer avec les princip...Show moreLast updated: 5 days ago
IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Quebec) Canada, North America

IT / Desktop Support / Help Desk / Field Support / IT Consultant (Freelancer) (Quebec) Canada, North America

Axiom TechnologiesCanada, North America, Quebec, Quebec City
30+ days ago
Job type
  • Part-time
  • Temporary
Job description

Axiom Technologies  is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite / on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

  • Desired Experience :

English Proficiency must : Reading, Writing and Speaking

  • Computer OS / Peripherals troubleshooting
  • Handling Different PC Operating Systems ( Windows 7 / 8 and 10)
  • Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
  • Basic knowledge of SOE and group policies
  • Printer support
  • Good knowledge of MS Office tools installation & troubleshooting
  • Excellent customer service and people skills
  • Field experience supporting a variety of technologies and services
  • Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
  • Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure
  • Who You Are

  • Reliable transportation
  • Flexible schedule and commitment to work on demand when required
  • Resilient and able to face and resolve conflicts.
  • The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
  • Customer-oriented and cool-tempered.
  • Works well under -active / Self- player.
  • Personal Attributes :

  • Excellent End-user computing skills.
  • Good knowledge of Infrastructure support.
  • Strong analytical and problem-solving capabilities
  • Well-organized and extremely detail-oriented
  • Strong customer service ethic and great communication skills, both oral and written
  • Passionate about delivering quality no matter what you are doing
  • Can work both independently and in a collaborative team-oriented environment
  • A self-starter, motivated to push the limits and think outside of the box
  • Fondness for solutions that are simple, elegant, and effective
  • Ability to work with and maintain confidential information
  • In-depth knowledge of :

  • Windows OS (e.g. XP, Vista, Windows 7, 10)
  • Microsoft Office applications
  • PC / Laptop hardware
  • PC / Laptop peripherals, including printers
  • Mobile devices
  • Basic knowledge of :

  • Active Directory
  • Exchange
  • Apple OS
  • SCCM
  • IT Qualifications

    At least one of the following :

  • PC / Laptop OEM Maintenance Certification
  • CompTIA A+ Certification
  • Microsoft Certified IT Professional (MCITP) certification in the desktop area
  • Microsoft Office Specialist (MOS) Certification
  • Experience in a similar role

  • 2+ years of relevant experience.
  • Ready to travel 10-20 Miles as per the requirement
  • Perk & Benefits

  • Flexible Work Arrangement (Rostering System)
  • Experience an array of different IT projects / work cases
  • Be your Own Boss! (Take IT requests / work cases of your own choosing)
  • What next?

    If you are looking for that next challenge in your career and wish to apply for this role, please forward your resume to @