Guest services manager Jobs in Hamilton, ON

Home : Baywoods Place, Long Term Care

Salary Range : $55,000 - $65,000

Status : Full-time vacancy

Southbridge Care Homes provides exceptional acquisition, management, and redevelopment services for long-term care homes and retirement communities across Ontario. Our mission is to maintain a best-in-class portfolio that consistently delivers excellence in care and services while ensuring economic sustainability.

Reporting to the Executive Director, the Environmental Services Manager is to maintain a clean and safe living environment for all Southbridge Building residents. Coordinate all equipment maintenance and repairs by staff and contracted service providers. Audit and maintain standards in the laundry and housekeeping department. Take a lead role in H&S for all staff.

This is a full-time position within a fast-paced environment with often competing priorities. Must be able set and meet project timelines and be comfortable with meeting Ministry and regulatory requirements.

Key Responsibilities

• Create & maintain a safe & secure home environment for all Residents.
• Maintain all aspects of hiring and performance management of departmental staff.
• Oversight of staff development, including department specific orientation and training.
• Maintain detailed documentation required by the FLTCA & Public Health.
• Supervision of contractors’ work to ensure fulfilment of contractual obligations and adherence to all set FLTCA & Southbridge Regulatory requirements.
• Preparation and management of departmental budgets; inventory management and control, including purchase of departmental supplies and equipment.
• Maintenance of departmental policy and procedure manuals; full participation in leadership team activities and responsibilities, including participation on teams and committees, and reporting.
• Contract tendering in consultation with Southbridge consultants, and with approval of Executive Director.
• All aspects of management, performance & quality of services provided by departmental staff.
• All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.
• Maintenance of records, statistics, and reports in accordance with FLTCA, Southbridge and home level policies (all applicable legislation and standards).

Knowledge and Skills Required

We would like to thank all applicants for your interest in working as part of our team! Only those applicants selected to move forward in the recruitment process will be contacted.

Southbridge welcomes those applicants with disability related needs and those whom a need for accommodation in the recruitment process. Please provide notice of your need for accommodation to the hiring manager upon scheduling of an interview.

At Southbridge, we care about your privacy and strive to protect Applicant Data throughout the recruitment process. To that end, information that we gather from applicants via job postings, is used solely for the purposes of recruiting and hiring.

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