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Enrolled agent Jobs in Miramichi, NB
Open Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CANGroup Underwriter
Medavie Blue CrossNew Brunswick, CASenior Regional Sales Consultant- Individual Life Wholesaler
Co-operatorsNB, CA- Promoted
Bilingual Tier 2 Helpdesk (NB)
Connex Telecommunications Inc.NB, CanadaVirtual Data Collection Researcher (Work-at-Home)
FocusGroupPanelMiramichi, New Brunswick, Canada- Promoted
Remote Insurance Agent
SKW OrganizationGloucester, NB, Canada- Promoted
Customer Service Representative Agent Work From Home - Part Time Focus Group Panelists
ApexFocusGroupWellington, New Brunswick, CanadaEST - School Counsellor
York Region District School BoardNew Brunswick, CanadaClient Services Assistant (Personal Support Worker)
Shannex IncorporatedMiramichi, CACold Caller Representative
AGO Insurance Software Inc.New Brunswick, CanadaMiramichi Registered Nurse Class A (RNCA) PCN 1757152
Horizon Health NetworkMiramichi- Promoted
Insurance Agent Remote
HMG CareersMiramichi, NB, CanadaReal Estate Sales Representative
Royal LePage Real EstateMiramichi, New Brunswick, CanadaBilingual Technical Support Agent
CB CanadaNew Brunswick, CanadaMasters Level Clinical Counselling Student Practicum New Brunswick Canada January 2025
Homewood HealthNB, CAOpen Loop Disputes Agent I - Miramichi
Blackhawk NetworkNB, CAN- Part-time
Overview
Responsible for providing a full range of customer services. Follows processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer inquiries and / or problems. Researches and resolves questions and problems, maintains records and communicates resolution and / or status to customer.
Responsibilities :
1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Handle and resolve customer complaints or concerns in a calm and courteous manner.
3. Provide accurate information about products, services, and company policies to customers.
4. Collaborate with other departments to address and resolve customer issues.
5. Maintain a thorough understanding of products and services to effectively assist customers.
6. Keep detailed records of customer interactions and transactions.
7. Identify and escalate priority issues to the appropriate channels.
8. Proactively seek opportunities to improve customer experience and satisfaction.
9. Stay informed about company updates to better assist customers.
Qualifications :
- Previous experience in customer service or a related field is preferred.
Excellent communication skills, both verbal and written.
Proficient in using systems, and basic computer applications.
Detail-oriented with strong organizational skills.
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