Job DescriptionPosition: Cloud Infrastructure Lead Engineer
Location: Montreal, Quebec, (3 days onsite)
6 months
Role Overview As a hands-on Senior Engineer in the End User Content Solutions (EUCS) team, you will be deeply involved in design, implementation, and Level 3 support. You will collaborate with the Product Owner, SaaS vendors, and internal engineering teams to deliver resilient, secure, and scalable SaaS integrations and to execute a forward-looking platform roadmap.
Key Responsibilities
- Support cloud-based tooling and services, including SaaS application onboarding, integration solution design, tooling development, documentation, production support, and on-call escalation.
- Improve platform reliability through automation, CI/CD, and DevOps practices.
- Act as the escalation point for complex production issues and vendor coordination.
- Ensure compliance with risk, security, change management, and operational standards.
- Participate in an engineering on-call rotation (approximately one week every eight weeks) to support production platforms.
Required Skills
- 8+ years of application development experience with .NET and C#.
- Deep expertise in enterprise SaaS and cloud platforms — including Box, Google Workspace, Qualtrics, and Microsoft 365 — with a focus on onboarding, lifecycle management, and automation.
- Strong experience with enterprise authentication and identity integrations, including OAuth, OIDC, and SAML.
- Solid understanding of networking fundamentals, with hands-on experience in web proxy and load-balancing technologies.
RequirementsSupport cloud-based tooling and services, including SaaS application onboarding, integration solution design, tooling development, documentation, production support, and on-call escalation. Improve platform reliability through automation, CI/CD, and DevOps practices. Act as the escalation point for complex production issues and vendor coordination. Ensure compliance with risk, security, change management, and operational standards. Participate in an engineering on-call rotation (approximately one week every eight weeks) to support production platforms. Required Skills 8+ years of application development experience with .NET and C#. Deep expertise in enterprise SaaS and cloud platforms — including Box, Google Workspace, Qualtrics, and Microsoft 365 — with a focus on onboarding, lifecycle management, and automation. Strong experience with enterprise authentication and identity integrations, including OAuth, OIDC, and SAML. Solid understanding of networking fundamentals, with hands-on experience in web proxy and load-balancing technologies.
