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Director of customer service Jobs in Winnipeg, MB

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Director of customer service • winnipeg mb

Last updated: 13 hours ago

Customer Service Representative

FloForm CountertopsWinnipeg, MB, CA
Full-time

Required immediately, our Local Winnipeg Branch is seeking an In-house Full-Time Customer Service Representative to join the team! .FLOFORM Countertops is a Canadian company with its head office in...Show more

Senior Director of Community Response

End Homelessness WinnipegWinnipeg
Full-time +1

Under the guidance and direction of the CEO and participating as a member on the senior leadership team, the Senior Director of Community Response oversees the day-to-day administration of various ...Show more

Customer Account/Service Representative

NFI PartsWinnipeg, MB, CA
Full-time
Quick Apply

North America’s most comprehensive organization providing parts, technical publications, training, and support for buses and motor coaches.NFI Parts is the parts division of NFI Group, providing re...Show more

 • New!

Director of Student Wellness

Neeginan Education Training and Employment Services Inc NETESWinnipeg
Full-time

The Director of Student Wellness is responsible for and has a key leadership role in the successful delivery of a holistic wellness and support services program for students attending programming a...Show more

Customer Service Associate

Savers / Value VillageWinnipeg, AB, CA
Full-time +1

Job Title: Customer Service Associate.As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goo...Show more

Operations Customer Service Representative

Intelcom - DragonflyCanada, Manitoba, Winnipeg
Full-time

With more than 100 sorting stations and operations across three continents,.Canada’s leader in last-mile logistics.Your Role: At the Heart of the Chain.Assistin unloading trailers and verify freigh...Show more

call centre agent - customer service

CanTalkWinnipeg, MB, CA
Full-time

Education: No degree, certificate or diploma.Experience: 7 months to less than 1 year.Computer and technology knowledge.Excellent written communication.Are you authorized to work in Canada?.Do you ...Show more

Director of Finance

Manitoba GovernmentWinnipeg MB
Full-time

Finance and Administration in the Department of Business, Mining, Trade and Job Creation provides corporate leadership and coordination in strategic planning, financial and information technology s...Show more

Customer Service Representative

Circle KWinnipeg, Manitoba, Canada
Full-time

Store 4033372: 1670 Corydon Ave, Winnipeg, Manitoba R3N 0J7.Customer Service Representative.As a Customer Service Representative, you will enjoy:.Opportunities for fast career advancement.Years of ...Show more

Insurance Customer Service - Bilingual

Arise Virtual SolutionsWinnipeg, Manitoba
Full-time

Provide French bilingual customer support for an insurance client through the Arise® Platform.If you speak English and French, have experience providing support for insurance products and you’re lo...Show more

Customer Service Representative - Remote

Tim's FinancialWinnipeg, Manitoba
Remote
Full-time

Our Customer Experience team is a group of top performers who work in a highly collaborative setting to ensure advancement of our systems and delivery of the highest quality experience.Think of it ...Show more

Food Service Site Director

AramarkWinnipeg, MB, CA
Full-time

Food Service Site Director – Prestigious Private School.Growth and opportunity are knocking—this is a unique chance to elevate your career in a prestigious private school setting.This role goes bey...Show more

Remote Customer Service Sales

HMG CareersWinnipeg, Manitoba
Remote
Full-time
Quick Apply

This full-time position offers flexible work hours and ample opportunities for advancement into management roles.You will work remotely to serve clients and offer valuable advice and protection to ...Show more

Customer Service Representative

10102 HUB Intl Canada West ULC (Prairies)Winnipeg, MB
Part-time +1

Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities.To do it, we believe in supporting each other, because great work happens when peopl...Show more

customer service agent

TelesolutionsWinnipeg, MB, CA
Permanent

Education: No degree, certificate or diploma.Experience: 1 to less than 7 months.Retail/wholesale establishment/distribution centre.Answer inquiries and provide information to customers.Arrange for...Show more

customer service agent

Poo Crew Ltd.Winnipeg, MB, CA
Permanent

Education: Secondary (high) school graduation certificate.Develop communication strategies.Gather, research and prepare communications material.Address customers' complaints or concerns.Answer inqu...Show more

Customer Service Representative

Randstad CanadaWinnipeg, Manitoba, CA
Full-time +1
Quick Apply

Embrace a 3- 4 day work-from-home schedule and enjoy the vibrancy of our Downtown Winnipeg office for one to two days.We are looking to hire the right person to join an amazing team as a full time ...Show more

customer service cashier

Eliminator-RC inc.Winnipeg, MB, CA
Permanent

Education: No degree, certificate or diploma.Experience: Experience an asset.Process money, cheques and credit/debit card payments.Receive payment for goods or services.Stock shelves and clean coun...Show more

Customer Service Rep (Bilingual) - Remote

Teladoc HealthWinnipeg, Manitoba
Remote
Full-time

The Tier 1 Patient and Member Support Representative plays a critical role in providing outstanding customer service to patients and members within a call center environment.This position involves ...Show more

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The cities near Winnipeg, MB that boast the highest number of director of customer service jobs are:
Customer Service Representative

Customer Service Representative

FloForm CountertopsWinnipeg, MB, CA
30+ days ago
Job type
  • Full-time
Job description

Description


Required immediately, our Local Winnipeg Branch is seeking an In-house Full-Time Customer Service Representative to join the team!

FLOFORM Countertops is a Canadian company with its head office in Winnipeg, MB and has 16 branches and 5 manufacturing facilities located in Western Canada and the Pacific Northwest. FLOFORM manufactures, sells and installs over 20,000 premium surface countertops a year. Established in 1961, FLOFORM is proud to be one of Canada’s Best Managed Companies.

Position Summary:
The Customer Service Representative is responsible for providing a positive customer experience by qualifying, educating and selling our products lines as well as responding to general inquiries, processing orders, and promoting additional sales.

Desired Skills & Experience:
  • High School Diploma with 1-2 years customer service experience
  • Basic computer skills with experience using Microsoft Office products and ability to learn other software programs
  • Ability to solve problems as they arise
  • Clean criminal record
  • Basic mathematical skills
  • Strong organizational skills, with attention to detail
  • Ability to handle challenging situations with diplomacy and respect
  • Excellent verbal and written communication skills
  • Enjoy working in a challenging, fast paced environment

Duties and Responsibilities:
  • Ability to work in a team sales environment
  • Assists customers in person, by email or on the telephone
  • Maintains a current price list and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
  • Processes orders and accepts payment from customers made over the telephone or in person
  • Inputs orders/quotes into the computer system and confirms availability of product
  • Responds to customer inquiries and coordinating activities with other departments as necessary; escalates complaints to supervisor as required.
  • Assists customer in the selection of product
  • Maintains customer service records
  • Establishes proactive communication with customers to ensure understanding of product ordered
  • Handles quality and service issues to develop/maintain customer loyalty
  • Ensures orders are priced accurately and invoices are issued promptly
  • Resolves pricing/invoicing/credit/payment/shipping discrepancies for customer with the appropriate department(s)
  • Participate in inventory
  • Keeps the showroom clean and sets up displays as needed
  • Will also assist with general labour tasks including loading/unloading merchandise, deliveries
  • Other duties as assigned

FLOFORM is proud to offer the successful candidate:
  • Competitive Wages
  • Medical and Dental
  • RRSP Matching
  • Paid Sick Time

FLOFORM Countertops offers a positive and fun working environment that rewards those who share in our mission: “To consistently provide our customers the best countertop purchasing experience available.”

Should this opportunity be of interest to you, contact us today!!!

Submit a resume at www.floform.com/careers/
We look forward to meeting you!
To learn more about us we encourage all applicants to visit our website at www.floform.com
We are an Equal Opportunity Employer.