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Diet technician • longueuil qc
Roadtech Technician
PandaPayMontreal, QC, caAccountant Technician
Randstad CanadaOutremont, Quebec, CAProduction Technician
HypertecMontréal, Québec, Canada- New!
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MSP Hire, Inc.Montréal, QC, CAAero Technician
AerotekMontreal,QC,CanadaEnvironmental Advisor
American Iron and MetalMontréal, Québec, Canada- Winnipeg, MB (from $ 26,815 to $ 122,998 year)
- Mississauga, ON (from $ 58,968 to $ 73,964 year)
- Ottawa, ON (from $ 39,799 to $ 65,237 year)
- Old toronto, ON (from $ 45,303 to $ 63,802 year)
- Toronto, ON (from $ 44,144 to $ 62,205 year)
- Markham, ON (from $ 31,050 to $ 60,182 year)
- Thunder Bay, ON (from $ 37,791 to $ 58,939 year)
- Montreal, QC (from $ 51,724 to $ 58,939 year)
- Quebec City, QC (from $ 46,629 to $ 58,939 year)
- St. John's, NL (from $ 45,825 to $ 58,939 year)
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Roadtech Technician
PandaPayMontreal, QC, ca- Full-time
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Job Description
At Panda Pay, the client and our relationship with them, is the cornerstone of our business. That’s why we’re focused on providing them with sound advice through meaningful conversations. In this role, you’ll get to know our business quickly, working with a diverse group of talented professionals in a dynamic environment. Here, your ideas will be heard and your potential will always be recognized. Join us, and you’ll be part of a true team, collaborating with others to build an exciting career at Panda Pay.
RoadTech Specialist
The RoadTech Specialist is a critical component to the overall mission of PandaPay. Your one-on-one interactions with our clients are crucial in developing the long-lasting relationships that drive our success. As a member of our RoadTech team, you will be expected to meet with our clients face-to-face to provide training, support and trouble-shooting. The right candidate will show strong communication skills, have the ability to trouble-shoot complex issues and enjoy being on the road to service clients.
Responsibilities
- Proactively set up appointments with clients for onsite service, training and support
- Serve and delight each client during every interaction and navigate their requests for account maintenance and troubleshooting any issues in an efficient and professional manner
- Understand our client needs through quality conversations and identify opportunities to promote the services to meet their needs
- Handle escalated customer service requests and engage with customers and providers to obtain final resolution
- Engage in meaningful conversations with merchants to maximize retention by adopting PandaPay’s values and mission
- Refer clients to other team members and partners who can help support the needs of the client
- Actively participate in regular coaching sessions and team meetings, troubleshoot hardware and software issues on-site
- Schedule and manage appointments with clients
- Provide timely and efficient technical support to clients
- Collaborate with the team to ensure client satisfaction
- Manage projects and plan accordingly
- Maintain accurate records of client interactions and technical issues
- Send clients video-based tutorials where needed
Skills
Joining the Panda Pay Team has many perks, including :
PandaPay is committed to an inclusive, equitable, and accessible workplace. By embracing diversity, we gain strength through our people and our perspectives. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Job Type : Full-time
Benefits :
Work Location : On the road